1 Reply Latest reply on Oct 27, 2016 12:40 PM by Kelly McCathran

    PDF files and flash drive

    lawrencec18247226

      Using updated Windows 10 64 bit OS. Reinstalled Adobe  Reader.  Copied files in pdf format to a flash drive but when trying to open after plugging in flash drive the first file will open and then get error message and access denied when trying to open subsequent pdf files in the same folder.  Alternatively get message You don't have permission to open this file contact the file owner or administrator to obtain permission.  Same messages occurs when using Acrobat X.

       

      Can open these same file using Reader on a machine using WIndows 7 with no problems. Can also open files and save them if sent as attachments to an email from the other computer.

       

      Have checked for updates and none listed for either Reader or Acrobat X. I can work aroud this but need to copy numerous from library resources and this is very cumbersome.

       

      Any suggestions.

       

      Larry Camp

        • 1. Re: PDF files and flash drive
          Kelly McCathran User Group Manager

          Sounds like you have a permissions issue with that disk. See if this fixes the issue:
          https://support.microsoft.com/en-us/kb/2623670

          I hope these instructions work for Windows 10. You may need to move all the PDFs into a folder for this to work.

           

          1. Press and hold the folder (or disk) that you want to take ownership of, then tap Properties. (If you are using a mouse, right-click the folder, and then click Properties.)
          2. Tap or click the Security tab, tap or click Advanced, then tap or click Change. If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.
          3. Type the name of the person that you want to give ownership to, and then click Check Names.Note The account name for the person that you are assigning ownership to is displayed.
          4. Click OK.
          5. If you want this person to be the owner of the files and subfolders that are contained in this folder, select the Replace owner on subcontainers and objects check box.
          6. Click OK.