0 Replies Latest reply on Oct 27, 2016 3:29 PM by berth32347097

    Error Message

    berth32347097

      Hello,

       

      I am unable to download books from my library's site, Overdrive.  I am getting the following error message:

      Error getting license

      License server communication problem

      E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

       

      We were not able to get help on this issue through chat support and were directed here.

       

      Thank you