I took up an offer to access 10 FREE photos. I was looking for photos of the mining industry. While I struggled to find good relevant mining related photos I decided not take the paid service and take any more than the 10 FREE photos. Since than they have :
I find this criminal and will be taking it up with the Australian Consumer & Competition Commission if there is not full repayment.
Has anyone had the same problem?
Sorry for the bad English. My first point was:
As per the offer terms, you signed up for the 10 standard images/month annual plan, paid monthly. The first month is free and you can cancel risk-free within the first month. As your plan wasn't cancelled, you were charged after the end of your free trial.
Your case is currently being handled by the support team and they will provide an update in due course.