1 Reply Latest reply on Oct 30, 2016 5:46 AM by Steve Werner

    InDesign publish online error #23

    iritp25092099

      Hi,

       

      I am trying to publish online a document with embedded videos my Dropbox public folder but I keep receiving the following error message. The strange thing is I have been able to publish this document in the past and all the links are still in tact. I know it's a problem with this document because I can publish other documents.

       

      Anyone experienced something similar? I've tried the following so far:

       

      - disabling firewall setting and then publish

      - System Preferences->Network->Advanced->Proxies > If any of the check box is enabled in above dialog, then some proxy settings are selected. Please try after unchecking all the check boxes.

       

       

      Screenshot 2016-10-30 10.55.57.png

        • 1. Re: InDesign publish online error #23
          Steve Werner Adobe Community Professional & MVP

          Make sure you're logged in to your Adobe ID in the CC desktop app (in the menu bar on Mac, task bar in Windows). Click the "gear" icon > Preferences > General > Sign Out, then sign in again.

           

          Also, see you it's just this particular publication. Try a simple page or two first to see if that's working.

           

          What size and format are you using for the videos?