2 Replies Latest reply on Oct 30, 2016 1:47 PM by harveyg65451246

    Lightoom crashes when selecting a menu


      New install of lightroom and it is unworkable. When ever I select a drop down menu from the top the program freezes after a couple of seconds.


      I have tried turning off GPU

      I have tried deleting preferences folder

      I have tried with a new catalogue.


      Still no luck, any ideas?



      System info:

      Lightroom version: 6.7 [ 1090788 ]
      License: Perpetual
      Operating system: Windows 10
      Version: 10.0
      Application architecture: x64
      System architecture: x64
      Logical processor count: 16
      Processor speed: 4.0 GHz
      Built-in memory: 65443.9 MB
      Real memory available to Lightroom: 65443.9 MB
      Real memory used by Lightroom: 401.2 MB (0.6%)
      Virtual memory used by Lightroom: 363.3 MB
      Memory cache size: 336.8 MB
      Maximum thread count used by Camera Raw: 16
      Camera Raw SIMD optimization: SSE2,AVX,AVX2
      System DPI setting: 96 DPI
      Desktop composition enabled: Yes
      Displays: 1) 2560x1440
      Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

      Graphics Processor Info:
      TITAN X (Pascal)/PCIe/SSE2

      Check OpenGL support: Passed
      Vendor: NVIDIA Corporation
      Version: 3.3.0 NVIDIA 373.06
      Renderer: TITAN X (Pascal)/PCIe/SSE2
      LanguageVersion: 3.30 NVIDIA via Cg compiler

      Application folder: C:\Program Files\Adobe\Adobe Lightroom
      Library Path: H:\Pictures\Lightroom\Lightroom Catalog.lrcat
      Settings Folder: C:\Users\Harvey\AppData\Roaming\Adobe\Lightroom

      Installed Plugins:
      1) Canon Tether Plugin
      2) Facebook
      3) Flickr
      4) Leica Tether Plugin
      5) Nikon Tether Plugin

      Config.lua flags: None

      Adapter #1: Vendor : 10de
      Device : 1b00
      Subsystem : 119a10de
      Revision : a1
      Video Memory : 12227
      Adapter #2: Vendor : 1414
      Device : 8c
      Subsystem : 0
      Revision : 0
      Video Memory : 0
      AudioDeviceIOBlockSize: 1024
      AudioDeviceName: Speakers (Realtek High Definition Audio)
      AudioDeviceNumberOfChannels: 2
      AudioDeviceSampleRate: 44100
      Build: LR5x102
      Direct2DEnabled: false