I am trying to load an audio file (.wav and .mp3) and the program goes into "Not Responding" mode. Does anyone know if there is something in the settings I need to check?
the program goes into "Not Responding" mode. Does anyone know if there is something in the settings I need to check?
there is no setting that should cause this but only something that's wrong with your file or software. you should isolate this problem: does it happen with a fresh project? does it happen with any audio file? this would help you find out if this is the file or software that's causing this. if it's the file try to reconvert it in an another way through another software or get another version of this file, if it's the software try resetting your preferences: Reset After Effects Preferences
if this does not work, please provide more information: exact version of your Ae and Os. and information about this audio file's origin and other technical information that may help.
I actually tried to import rather than drag and drop and this worked. No idea why though.