1 Reply Latest reply on Nov 1, 2016 6:47 AM by dj_paige

    Canon 5drs import issues

    alwynnm38488522

      Good afternoon

       

      i am trying to import some images taken on my 5DRS. the images are on my desktop, but LR will not import them. i have the latest updates for LR CC.

       

      please help

        • 1. Re: Canon 5drs import issues
          dj_paige Level 9

          What do you mean "will not import"? Exactly what happens? Please quote the exact complete unedited word-for-word error message.

           

          Please state the exact version NUMBER of your Lightroom, go to Help->System Info and provide the version number there.

           

          Do you mean Canon 5DS R, or are the letters in the camera model really 5DRS?