1 Reply Latest reply on Nov 1, 2016 6:47 AM by dj_paige

    Canon 5drs import issues


      Good afternoon


      i am trying to import some images taken on my 5DRS. the images are on my desktop, but LR will not import them. i have the latest updates for LR CC.


      please help

        • 1. Re: Canon 5drs import issues
          dj_paige Level 10

          What do you mean "will not import"? Exactly what happens? Please quote the exact complete unedited word-for-word error message.


          Please state the exact version NUMBER of your Lightroom, go to Help->System Info and provide the version number there.


          Do you mean Canon 5DS R, or are the letters in the camera model really 5DRS?