19 Replies Latest reply on Jun 21, 2018 4:46 PM by JimHess

    How do I  import NEF files to Lightroom?

    timp13769064 Level 1

      You have just upgraded my LR 3 to 6 ( without my permission) and I find I can no longer import my NEF files from my NiKON D300.

      HOW COULD YOU DO THIS and why should I continue using Adobe products  when you adopt such a high handed attitude.. especially when there are other products on the market which will do the job. I now have to buy a card reader etc etc. in the meantime I can import them to iPhotos which converts them to JPEG... but  I WANT RAW files.

      Yours sincerely

      Tim Pearce

        • 1. Re: How do I  import NEF files to Lightroom?
          JimHess Adobe Community Professional & MVP

          First of all, you are not talking to Adobe on this forum. We are all just users like yourself. Secondly there is no way that Adobe would automatically upgrade you from Lightroom 3 to Lightroom 6. That is a paid upgrade. What has happened to make you think you have been upgraded to Lightroom 6?

           

          Incidentally, if your raw files would open in Lightroom 3 then they would most certainly open in Lightroom 6 because support is not taken away. It is only added.

          • 2. Re: How do I  import NEF files to Lightroom?
            timp13769064 Level 1

            Hello Jim Hess

            Thanks for your response..

            Apologies .. I run Lightroom CC 2015 and pay monthly . I  recently had an

            upgrade which was automatic (I assumed it was equivalent to LR 6)... the

            fact remains that before this I could download NEF files from my Nikon..

            now I can't and according to the spec on the Adobe site they no longer

            support NEF files. I assume (again) that this is the reason I can't do this.

            This seems prescriptive i.e. millions of Nikon users must be in the same

            frustrating straits. This I suppose is a technological advance!

            Also there doesn't seem to be any assistance available from Adobe to

            explain anything ... not even a "contact us" link.

            "Preview Not Available for this file" is not helpful and I didn't even get

            that for some test images I ran today.

            I note your reply but my note was sent in frustration.. so can you or some

            one else post an answer to my question?

            Thanks

            Tim

            Ps There is somewhere  a legal question of providing a "paid for" service

            or are software companies move such niceties?

            • 3. Re: How do I  import NEF files to Lightroom?
              John Waller Adobe Community Professional & MVP

              according to the spec on the Adobe site they no longer

              support NEF files.

              Your frustration seems to be clouding things here. Don't know where you got that information from on the Adobe website (got a link?) but it's not at all correct.

               

              Adobe still provides vast support for just about every NEF file format made by Nikon.

               

              Full list here: Cameras supported by Camera Raw

               

              The D300 has long been supported since Lightroom 1.3.1 and continues to be supported.

               

              Something else must be going on here.

              • 4. Re: How do I  import NEF files to Lightroom?
                JoeKostoss Adobe Community Professional

                What is the exact Word for Word error message that you are getting?  A screen shot would be helpful.

                • 5. Re: How do I  import NEF files to Lightroom?
                  ManiacJoe Adobe Community Professional

                  What is the exact wording of the error message you are getting?

                   

                  Are you directly connecting your camera or using a card reader?

                  (Using a card reader is best.)

                  • 6. Re: How do I  import NEF files to Lightroom?
                    timp13769064 Level 1

                    Did I misunderstand the notes on the Spec:

                    firstly NEF file were not included in the list of supported file types

                    also ...

                    I quote

                     

                    "File format exceptions

                     

                    Lightroom does not support the following types of files:

                    Adobe Illustrator®; Nikon scanner NEF; files with dimensions greater than

                    65,000 pixels per side or larger than 512 megapixels."

                    Not sure now what SCANNER NEF files are... also there were a number of

                    similar stories to mine on one of the forums...

                     

                    so can anyone help me to solve the download problem?

                    Tim

                    • 7. Re: How do I  import NEF files to Lightroom?
                      timp13769064 Level 1

                      The exact wording is for  files that LR tries and fails to import the file

                      thumbnail is blank apart from the check box which is ticked and the file

                      name at the bottom  and in faint letters in the centre the message is

                      "Preview unavailable for this file".. the files are the New ones.. the ones

                      already imported  show up  in the usual fainter images.

                      This happened following the "upgrade" implemented on Sunday 30th Oct.

                      • 8. Re: How do I  import NEF files to Lightroom?
                        JimHess Adobe Community Professional & MVP

                        Scanner NEF files are generated by a Nikon scanner. Not at all related to NEF files from your camera. Just to clarify, Lightroom 6 is not an upgrade to Lightroom CC. Lightroom 6 is the current standalone version. You might want to try signing out from your creative cloud manager and signing back in to see if that helps with the issue. There is something definitely not right with your computer set up right now, but you need to stick with us. Someone here will probably be able to help resolve the problem.

                         

                        Incidentally, I shoot with a Nikon D7100. I am using Lightroom CC 2015.7. I have no trouble whatsoever importing and working on my NEF files.

                        • 9. Re: How do I  import NEF files to Lightroom?
                          John Waller Adobe Community Professional & MVP
                          firstly NEF file were not included in the list of supported file types

                          They are collectively grouped in the first point as Camera Raw formats.

                           

                          Not sure now what SCANNER NEF files are...

                          Files from Nikon scanners. Nothing to do with Nikon cameras.

                           

                          Supported NEF files from Nikon cameras are listed here. Minimum Lightroom version required for each model is shown in the RHS column.

                          Cameras supported by Camera Raw

                          • 10. Re: How do I  import NEF files to Lightroom?
                            John Waller Adobe Community Professional & MVP

                            Have you tried purging your Camera Raw cache in LR?

                             

                            Lightroom Preferences > File Handling > Purge Cache

                            Why And How To Clear Your Lightroom Cache | Lightroom Fanatic

                            • 11. Re: How do I  import NEF files to Lightroom?
                              timp13769064 Level 1

                              Hi Jess John and others

                              Thank you so much for trying to help me ... I think I've solved it... very

                              strange ..there are  35 NEF files on the CF card which LR would not

                              recognise but iPhoto does. I have put a clean card in and checked the

                              camera settings.  It works fine ... ergo card or camera malfunction.

                              I must apologise for the hard words ... conspiracy theories gave me a

                              brainstorm..

                              Thanks again

                              Tim

                              • 12. Re: How do I  import NEF files to Lightroom?
                                timp13769064 Level 1

                                Ps Why doesn't the "file supported" list include NEF files.

                                • 13. Re: How do I  import NEF files to Lightroom?
                                  D Fosse Adobe Community Professional & MVP

                                  timp13769064 wrote:

                                   

                                  Ps Why doesn't the "file supported" list include NEF files.

                                  It does. It's included in the first bullet point here - it's just that there are so many proprietary camera file formats that they simply can't list them all: https://helpx.adobe.com/lightroom/help/supported-file-formats.html

                                  • 14. Re: How do I  import NEF files to Lightroom?
                                    cwar Level 1

                                    Help me please! I have a similar problem, When I imported RAW and Jpeg files to Lightroom only Jpegs crossed. The Raw files had the preview unavailable. I have a D7100. and D7000. The 7000 imports both Lightroom and Jpegs fine. I just made sure lightroom, photoshop, camera raw are up to date as of yesterday.

                                    • 15. Re: How do I  import NEF files to Lightroom?
                                      JimHess Adobe Community Professional & MVP

                                      You'll have to provide more information. I have a D7100, using Lightroom Classic CC 7.4 on Windows 10, and have no problems with my NEF files. What version are you using? Have you ever been able to see your NEF files?

                                      • 16. Re: How do I  import NEF files to Lightroom?
                                        cwar Level 1

                                        So what I do is plug card(s) into the computer. Then transfer pics from the

                                        card to ViewNX 2 to import to a file. I was able to transfer pics from my

                                        D7000 both jpeg and RAW which I could Import to light room when I needed

                                        to. I am having issues using a D7100. I imported pics from the D7100 to

                                        ViewNX2 and jpegs where fine, RAW not so- the file looks like its there but

                                        no thumbnails and preview is unavailable. Tried editing in ViewNX2 cant had

                                        to download Capture, still wouldn't allow for edits stated recorded

                                        settings. I tried importing them to lightroom no photos went empty file. I

                                        can seem to save those files and work on any of them in RAW.  I have now

                                        tried to copy a NEFF file from my card to a hard drive file-copy and paste

                                        -I bypassed ViewNX2. I imported the pic from the harddrive file using

                                        VIEWNX 2 - stated unsupported.... Tried Capture and it worked. Tried

                                        importing on lightroom and it worked this time, Hope this is not the way I

                                        have to continue to import RAW photos to lightroom. There has to be a

                                        better way.

                                         

                                        Thanks for your help Jim. Corie here.

                                        I have been working on Windows 10, Updated all programs yesterday,

                                        problems occured before and after update.

                                         

                                        Lightroom Classic version: 7.4

                                        License: Creative Cloud

                                        Language setting: en

                                        Operating system: Windows 10 - Home Premium Edition

                                        Version: 10.0.16299

                                        Application architecture: x64

                                        System architecture: x64

                                        Logical processor count: 4

                                        Processor speed: 1.9 GHz

                                        Built-in memory: 11199.4 MB

                                        Real memory available to Lightroom: 11199.4 MB

                                        Real memory used by Lightroom: 398.7 MB (3.5%)

                                        Virtual memory used by Lightroom: 290.9 MB

                                        GDI objects count: 572

                                        USER objects count: 2763

                                        Process handles count: 2421

                                        Memory cache size: 0.0MB

                                        Internal Camera Raw revision: 976

                                        Maximum thread count used by Camera Raw: 3

                                        Camera Raw SIMD optimization: SSE2,AVX

                                        Camera Raw virtual memory: 0MB / 5599MB (0%)

                                        Camera Raw real memory: 0MB / 11199MB (0%)

                                        System DPI setting: 96 DPI

                                        Desktop composition enabled: Yes

                                        Displays: 1) 1366x768

                                        Input types: Multitouch: No, Integrated touch: No, Integrated pen: No,

                                        External touch: No, External pen: No, Keyboard: No

                                        • 17. Re: How do I  import NEF files to Lightroom?
                                          JimHess Adobe Community Professional & MVP

                                          I think ViewNX and Nikon Transfer are the culprits. Why do you feel it's necessary to use this software to download your images? It's much simpler to simply use Lightroom to do your downloads. Really! That's what the import dialog is for. The Nikon software has been notorious for doing something to the NEF files that makes them unreadable by Lightroom. If, for some reason you feel compelled to use that software to download your images, then here is a link to a utility that you will have to run that is supposed to repair your NEF files so that they will then be usable in Lightroom. But really, you don't need that Nikon software, especially for downloading images from your camera. But you're the boss, it's your camera and your workflow.

                                          Fix Corrupted Nikon NEF Images

                                          1 person found this helpful
                                          • 18. Re: How do I  import NEF files to Lightroom?
                                            cwar Level 1

                                            Hi Jim

                                            Thanks for your help, It was neat and tidy at the time. I just kept going

                                            back to it. Never crossed my mind that I could import my card pics from

                                            lightroom to a place on my harddrive. Always thought of lightroom being a

                                            place to amend and create. Thanks again for your advise. Have a great day!

                                            Corie

                                            • 19. Re: How do I  import NEF files to Lightroom?
                                              JimHess Adobe Community Professional & MVP

                                              You might want to consider taking a few minutes to watch this tutorial.

                                              Lightroom CC - Importing Images From a Camera - YouTube

                                              It's titled for Lightroom CC, but it's really about Lightroom Classic CC.