5 Replies Latest reply on Nov 10, 2016 11:30 AM by Szalam

    Elements 3d

    Artyomx

      Hello I need a lil help With my ELEMENT 3D v2 ,when I'm adding an object into the scene and trying to add light..the object does not get affected by the light.

      Now the thing is....that if im adding an ambient light (1 of the four light options in AE)

      The object get affected.

      Won't do shadows buy getting affected

      If it's a spot or parallel..the object not getting affected

      I tried everything..just everything.. nothing is seems to work

      Thank you

      And Sorry for my English.

        • 1. Re: Elements 3d
          Mylenium Most Valuable Participant

          Without proper system information nobody can tell you much. Most likely this is simply a graphics driver problem.

           

          Mylenium

          • 2. Re: Elements 3d
            Artyomx Level 1

            hi

            its not about the system preferences because with V1 its worked
            but this is my system
            2.9 Ghz Intel core i7

            8 GB 1600 Mhz ddr3

            IntelHD graphics 4000,1024 MB

            • 3. Re: Elements 3d
              Mylenium Most Valuable Participant

              its not about the system preferences because with V1 its worked

              Sorry, but that's nonsense. V2 uses much more advanced features and a different OpenGL implementation and well, you have your answer here:

              IntelHD graphics 4000,1024 MB

              That's just not good enough. I believe that's even documented on the Video CoPilot page. You need a dedicated graphics processor.

               

              Mylenium

              • 4. Re: Elements 3d
                Artyomx Level 1

                and there's nothing i can do?
                like maybe to lower the setting or something?
                any solution will help
                because i can use cineware but its a lot of work and the render time is ridiculous.

                thank you

                • 5. Re: Elements 3d
                  Szalam Adobe Community Professional & MVP

                  Adding a GPU is the only thing you can do. Element renders exclusively on the GPU and v2 has hardware requirements that the Intel chipset doesn't meet.