1 Reply Latest reply on Nov 1, 2016 7:55 PM by GautamBahl

    Elements 15 to 14

    richardi21715556

      Is it possible to transfer a .prel file created in Elements 15 trial version on a Windows computer to Elements 14 full version on a Mac. We are using the trial version on Windows while our purchasing processes are underway, but when I try to open the file in v14 on the mac I get "An unknown error occurred while opening the project."

        • 1. Re: Elements 15 to 14
          GautamBahl Adobe Employee

          Hi Richard,

           

          Backward compatibility is not possible with Elements.

           

          You can open a catalog created in Elements 14 in the higher version however not vice versa.

           

          You can download a trial version for 15 on the other machine and try to open the project.

           

          Regards,

          Gautam