CC2015 InDesign crashes when placing an image

[Chris_Lopekal]

I am encountering this issue when I place certain JPG images in an Indesign file.

As soon as I drop the image on the document, ID crashes then asks to re-open. If I open the image in Photoshop first and save it then try again, it works fine.

Obviously, I (and other work colleagues) cannot do use this workaround constantly as we go through hundreds (if not thousands) of images and its only a percentage that crash ID. It would mean having to identify each image that does this then opening and saving. Adding far too much time to the day!

Below is an excerpt of the crash log [full log is here: pastebin]. [Heres an image that crashes ID]

Process:	Adobe InDesign CC 2015 [50888]
Path:	/Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015
Identifier:	com.adobe.InDesign
Version:	11.3.0.34 (11300)
Code Type:	X86-64 (Native)
Parent Process:	??? [1]
Responsible:	Adobe InDesign CC 2015 [50888]
User ID:	159799866

Date/Time:	2016-11-02 11:07:23.802 +0000
OS Version:	Mac OS X 10.11.6 (15G1108)
Report Version:	11
Anonymous UUID:	D5F32806-6D1D-6D33-C73F-265C6F25B8CB

Sleep/Wake UUID:

AC2F9312-8489-4A6F-BE79-8BE18CFD2FF1

Time Awake Since Boot: 88000 seconds

Time Since Wake:

9400 seconds

System Integrity Protection: enabled

Crashed Thread:

0  Dispatch queue: com.apple.main-thread

Exception Type:	EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:	KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note:	EXC_CORPSE_NOTIFY

[Abhinav Kaushik]

Hi Chris,

Will you be able to share any of those JPGs which crash InDesign ?

You may share them on abkaushi@adobe.com through Dropbox or Google Drive.

Regards

Abhinav

[Chris_Lopekal]

Abhinav, I have shared one of the images here (also in original post)

[Abhinav Kaushik]

It shows, 404 error.

You may have share the file explicitly.

Regards

Abhinav

[Chris_Lopekal]

My apologies for that!

This link should work now​

Looks like the http:// was getting added to the end when I was creating the hyperlink

[Dan Byer]

There's something goofy in the metadata. I used bridge to add a keyword and that single change made it placeable. What's the history of these files? Are they all from one source? Did they come out of some sort of asset manager?

[Chris_Lopekal]

They all came from one particular image library

[Abhinav Kaushik · Accepted solution]

Hi Chris,

We have fixed a similar issue in Id latest update i.e 12.0

In the meanwhile, you can try out the new update and see if your case is fixed or not.

Regards

Abhinav

InDesign Engineering

[Chris_Lopekal]

Thank you for this.

I have instigated updating to version 12 company wide. I will mark as resolved.