Could you please share the site. We will check the issue.
Do not share a zipped version, instead you and upload it to any file sharing service Dropbox or Creative cloud and share the site in a Private Message : for doing that click on their picture and use "message" button.
I am trying to share via Dropbox, but I need an email address in order to share. Can you provide one?
I tried using Creative Cloud sharing but I'm getting a not able to sync file message. Thanks.