1 Reply Latest reply on Nov 3, 2016 8:43 AM by Jon Fritz II

    Adobe Stock Subscription - Buyer Beware of Cancellation Fees

    emworx

      We tried the Adobe Stock Subscription (10 images a month) after months of Adobe marketing it to us

       

      After 2 months we decided we did not use it enough and cancelled the subscription.

       

      We were quite surprised to be hit for a bill for a further "cancellation fee" of another four months of subscription!

       

      This is a rip-off and should be made far more clear at the time of purchase. we therefore wanted to warn anyone else considering using this subscription to read the small print first.

       

      Has anyone else had this problem and what did they do about it?