Impossible to use CC 2017 on High DPI displays

[Tatazildo]

Hi!

I've been using Dreamweaver CC 2015 for quite some time now with my 4K display but I can't get CC 2017 to work correctly on this screen.

I turn off Windows DPI Scaling for Dreamweaver because I need the actual 1:1 pixel scale to work with my web designs but the application windows won't fit correctly. It's nearly impossible to use. Is this a known issue? Does it work ok on a Mac with 5K screen?

Thanks.

[Jon Fritz]

CC2017 is not high DPI aware.

We'll be waiting at least one more upgrade before it functions correctly.

[Tatazildo]

That's what I tought, Jon. Thanks! I'll stick with 2015 for a while then.

[ankushr40215001]

Before proceeding with the downgrade could you please try setting the text and folder size to 100% and let me know if that works?

Regards,

Ankush

[insitemotion]

I'm downgrading too because at least the 2015 version was usable with scaling disabled. I can't use Dreamweaver 2017 on my 4K monitor. Everything is too small without scaling to at least 150%. I'm very disappointed as I was really hoping the 2017 update would fix things. Please fix this Adobe!

[Tatazildo]

Me too! With scaling off I don't get my actual resolution and it's really hard to work. Not to mention the blurred text.

[ankushr40215001]

Please be assured that our team is onto it and hopefully this issue will be addressed in future releases.

[robertk20525459]

i have the same problem !!

[Preran]

Can you try the following solution? I got this recommendation from my team for users on Windows 8.1 and Windows 10.

1. Close Dreamweaver
2. In the location where Dreamweaver has been installed on your computer, look for Dreamweaver. exe
3. Select Properties
4. In the Compatibility tab, uncheck the option "Disable Display scaling on Hi DPI settings"

Than

[insitemotion]

This was the first thing I tried after installing the update to Dreamweaver. The problem with this solution is that parts of the GUI get cut off and it is unusable. This didn't happen with Dreamweaver 2015. That's why it is impossible to use with scaling disabled. The only way to use Dreamweaver 2017 on hidpi displays is to keep scaling enabled and deal with the blurry interface and text. That's why it is disappointing for me.

[Preran]

I am sorry to hear that. This is the best possible solution I have for now. I will update this forum post when I have something of value to ad.

[Tatazildo]

Exactly what insitemotion​ says, Preran​.

The only possible way to use Dreamweaver 2017 on a High DPI display, at least on Windows, is with system DPI scaling ON and deal with the blurry texts and pixel scaling. The latter can be "solved" by using the new Live Browser Preview (which is awesome) instead of the software.

With DPI scaling OFF (1:1 pixels and no blurry text) looks like the interface won't work correctly:

[Preran]

Thank you. I have shared this information with the team.

[Tatazildo]

Thank you, Preran!

[lnayal]

Hi Luiz,

Thank you for all the details you have provided. Just to better understand this scenario I want to ask few questions:

1. With DPI scaling OFF, Do you mean checking ​the check-box "Disable display scaling with High DPI settings" ?

2. If Yes, then when you un-check that checkbox, then DW UI looks better in terms of truncation. Please confirm.

3. Was the mentioned check-box selected for you by default ?

Just want to share that DW is not yet High DPI aware and behaves unusal with High DPI settings. But be assured that our team is working on it and this will be addressed in future releases.

Thanks,

Lalita

[Tatazildo]

Hello, lnayal​. Here goes the answers:

1. I'm using a UHD 4K resolution but Windows is scaling some interfaces that aren't optimized for this resolution using a factor of 150%. It's a system setting. It automatically applies that if I'm using a big screen (even at Full HD) or a High DPI display. So you are correct, when I mean DPI scaling OFF I mean CHECKING the "disable display scaling". In other words, I'm telling Windows not to use the 150% scale specifically on that software.
2. If I uncheck that box, which means letting Dreamweaver be scaled up by Windows, the interface looks like it should be (its windows are in place) but I get two problems: blurry texts (because I'm telling Windows to visually stretch 1px to 1.5px) and a different resolution of the Live Code preview
3. The first time I opened Dreamweaver 2017 I let the software use its default setting (which was box unchecked = DPI scaling ON). But I noticed everything was blurry and as I already know what that means I checked the box myself (=DPI scaling OFF) and restarted the app. That's when I noticed the interface wouldn't behave as it should. I did this to Dreamweaver 2015 but the interface scaled correctly back then with DPI scaling off.

I'm sure the team is working on it, thanks for listening to us

Feel free to ask any questions you need and sorry if I was confusing somehow.

[lnayal]

Hi Everyone,

We have fixed layout issues seen with High DPI montiors. (including preferences dialog going blank, buttons truncated etc.)

Please note that its not a complete support for High DPI, hence text is still small.

Details availabe below:

Dreamweaver 2017.0.1 is now live

[Tatazildo]

You guys rock. Thanks a lot. My issues are fixed!

[lnayal]

Thanks for confirming Tatazildo. So glad to hear that your issues are fixed.

[insitemotion]

I just installed the update and this update definitely helps with usability. How much longer until we get full high DPI support?

[lnayal]

Hello Insitemotion,

We are currently working on full High DPI support but it is a huge amount of work (coding and testing).

But definitely this will be part of upcoming releases.

Thanks,

Lalita

[petercwho]

I was eager to upgrade to adobe 2017 as I have a 4k monitor in cold storage waiting for the right moment to use. Right now I have instead been using a 2k monitor for my photoshop cs5.5  which I find very suitable.

I thought this was the moment as I was about to upgrade my 5dm3 to m4 which needs an adobe cc or adobe 2017 to run acr as I shoot all the time in raw.

Hope when the time comes for adobe photoshop being able to support a 4k monitor, I hope I can be informed with an email from adobe. That is the time to use a gtx1080 and an intel 7700k to drive it.

waiting for the good news to come.

Peter

[shamus1585]

I have the full cloud but very unhappy with Photoshop CC on my 4K.  A lot of professionals are upgrading to 4K.  My laptop is an i7, 16 gb, 1tb ssd with 4K.  i have multiple laptops with three adobe licenses. When is a fix for 4K expected.  I do professional dance photography part-time.

[Nancy OShea]

This is the Dreamweaver Forum.  You should ask in the Photoshop General Discussion  Forum.

Nancy

[shamus1585]

Sorry it didn't say Dreamweaver. Said trouble using hi res displays on 2017 CC. Though some who figured it out might be helpful. So to have intruded in your forum.  P.S.  I also have Dreamweaver 2017 CC.