3 Replies Latest reply on Nov 9, 2016 3:41 PM by Akki_24

    Corrupted figures & tables in some PDF E-books

    ahmadhdaib Level 1

      Hi every one

       

      I have a problem with some PDF e-books using adobe android app , where some figures , titles and subtitles are misshapen and look bizarre . while viewing the same file using the adobe program on my laptop is perfectly normal

       

      This is one of the books I have problems with : https://1drv.ms/b/s!AnUPvTfT-MaFjQflniu6Refknr2y

      Check these pages from the book in the link above and compare how they look on the android app vs PC program :
      Pages - 195 , 204 , 205 , 227 , 236 , 276 , ...
      These pages are just an example , many more corrupted pages are there

       

      Again these pages look perfectly normal when viewed by adobe program on laptops and desktops , I tried viewing the book on more than 10 different android devices tablets and phones , from different brands like Samsung HTC & Lenovo , on different android versions mainly KitKat & Lollipop . It is the same problem regardless the device

       

      Any help will be highly appreciated . Thanks in advance

       

        • 1. Re: Corrupted figures & tables in some PDF E-books
          Akki_24 Adobe Employee

          Hi Ahmadhdaib,

          Edited-

          I assume that, this is happening because the fonts that has been used creating actual file has not been embedded with the file (when its opened on mobile device)

          Please refer to PDF fonts, Adobe Acrobat

          Also check if the fonts used in the source file are embedded with the file (when its opened on mobile device) or not? If not, then that must be causing problem viewing the same document in different format (in mobile app).

          >Open PDF > Right click on the document> Document properties>Font

          Example-

          1 person found this helpful
          • 2. Re: Corrupted figures & tables in some PDF E-books
            ahmadhdaib Level 1

            Akki_24 I checked the file fonts as you said and I found a long list of font names here is part of them (I provided a link for the pdf file in the question part in case you want to check it yourself) :

             

            Untitled.png

             

            I don't know how to check the fonts embedded on my Lenovo android tablet (version 4.4.2) , I searched and found a folder on my tablet named "Fonts" which contained only one file named "gadugi-bold.ttf" .

             

            Do you mind explaining to me how to identify the missing fonts and how to add them to my android device . I didn't understand most of the link you provided , I have never dealt with fonts

             

             

            Many thanks for your reply

            • 3. Re: Corrupted figures & tables in some PDF E-books
              Akki_24 Adobe Employee

              Hi Ahmadhdaib,

               

              Sorry for the delay in response.

              I have done some testing at my end on an Android device, with the help of the file you have shared.

              I have sent you an email with the attachments of some test document.