I still haven't received any communication from Adobe regarding my requests for more details regarding rejections of some of my clips. Can anyone at Adobe help me?
I checked my records and found that I had responded to your email on October 28. Please check your spam folder to make sure it didn't land there and be sure to update your email preferences if it did so that you can receive email from Adobe.com.
My response was the following....
Thank you for writing. I looked at a couple of the clips you listed and it appears you are correct about the releases. The name of the parent must be legibly printed and a signature is required. It must be indicated on the release what the relationship is to the minor model. This information is missing from the release you submitted.
It looks like clip 124570910 was approved by accident as the reviewer must not have noticed the missing parent name. I have put that file back into "remind to complete" mode so you can update the release there also.
We do accept releases from other agencies but we recommend you use ours when given the opportunity. You can download a copy of our release from this link if interested: https://helpx.adobe.com/stock/contributor/legal/model-release.html
Thanks Mat. I've corrected those model release issues, but all of them have now been rejected as non-compliant. Please let me know why they've been rejected. Thanks.
I have responded to the ticket you sent regarding this issue. Please follow up through that channel.