0 Replies Latest reply on Nov 4, 2016 5:26 AM by hangb52380688

    Adobe Presenter 10, PowerPoint 2010, Adobe Presenter has encountered an unexpected problem while working with this presentation

    hangb52380688

      Hello every one,

       

      I am using Adobe Presenter 10 and PowerPoint 2010, Windows 10. Whenever I try to modify the Quiz session, it reports that: "Adobe Presenter has encountered an unexpected problem while working with this presentation. Try saving your work to a new file and restarting PowerPoint. If the problem persists,..."

       

      I already tried the following solutions without success.

      - Save to a new file (using save as)

      - Uninstall Adobe Presenter, and install it again

      - Turn off antivirus program (I use Avast), repair PowerPoint 2010, and uninstall, install Adobe Presenter

      - Uncheck "Use Presenter View"

      - Disable all add-ins on PowerPoint except for Adobe Presenter

      - Save the file to a new place, copy all related files to this new place

      - Update video driver and try all again

      Could anyone suggest any further solutions?

       

      Many thanks in advance!