13 Replies Latest reply on Sep 23, 2017 9:03 PM by JJMack

    After update to CC 2017 I lost ALL MY ACTIONS!

    evgeniyag21776762 Level 1

      Hi everyone. I was really surprised, when didn't find all my actions! Can somebody help me?

        • 1. Re: After update to CC 2017 I lost ALL MY ACTIONS!
          JJMack Most Valuable Participant

          Try menu edit>Presets>Migrate Presets.  If that does not do it copy the actionpalette presets file from your previous Photoshop versions user id  presets into your user id's cc 2017 presets folder.  Even if prior versions of Photoshop has been removed  its likely your user id Photoshop resets are still on your machine.

          2 people found this helpful
          • 2. Re: After update to CC 2017 I lost ALL MY ACTIONS!
            Bengt GD Level 1

            Well; my actions have survived many updates till now.

            I have a file from fall 2012. Since then all updates have gone fine.

            This time, as i remember, i was told that settings should survive. So i did not back up ...

             

            But all actions from the last 4 years are now gone.

            I managed to find my key-shortcuts and workspaces in the former version folders. But searching for .atn does not produce any result in c:

             

            Very sad ...

            • 3. Re: After update to CC 2017 I lost ALL MY ACTIONS!
              JJMack Most Valuable Participant

              Did you look in your user id hidden applications data area you old preferences should be in there.

              • 4. Re: After update to CC 2017 I lost ALL MY ACTIONS!
                Bengt GD Level 1

                Thank you - i was there and recovered workspace, color settings, and own key-strokes.

                I was though looking for actions in a .atn -file.

                But when i took the old "Actions Palette.psp" and placed in the 2017 folder, than it worked

                 

                Wonderful - saved me tons of time !

                 

                Now i am up and running ...

                • 5. Re: After update to CC 2017 I lost ALL MY ACTIONS!
                  Larry Brusso Level 1

                  Thank you JJMack !!

                  Solved the problem I came searching the community for!

                  Gotta love the community, and the folks that give so freely of their time and experience!

                   

                  Best,

                  Larry

                  • 6. Re: After update to CC 2017 I lost ALL MY ACTIONS!
                    jamesd90971121 Level 1

                    Hi JJMack. I am a MAC user. I have the same problem and I cannot find the old actions anywhere. That said I may be in the wrong area but, boy this is so frustrating I would be extremely grateful for any expert knowledge you can give me.

                    I have attached a screen shot showing where I am.

                    Thanks

                    JamesScreen Shot 2016-12-19 at 11.00.19.png

                    • 7. Re: After update to CC 2017 I lost ALL MY ACTIONS!
                      JJMack Most Valuable Participant

                      I do not use a Mac.  On Windows and Macs each version of  Photoshop Installed in to different File system tree.   Each version of Photoshop stores Application dates for each system user in the users private space.   Your not looking for where Photoshop is installed.  Your looking for the Application data  the different Photoshop versions have save data for your USER ID. I would think what you looking for on you Mar would be under users not under applications like on windows.  I belive your looking in the wrong tree.

                      • 8. Re: After update to CC 2017 I lost ALL MY ACTIONS!
                        jamesd90971121 Level 1

                        Thanks for the reply. I have also looked under User but can't find anything. These updates are so frustrating when you just need to get on with the work you have.

                        Thanks for trying to help.

                        James

                        • 9. Re: After update to CC 2017 I lost ALL MY ACTIONS!
                          JJMack Most Valuable Participant

                          If you did not save the action sets you created actions in.  The only place you may be able to recover them from are from old Photoshop version user preferences in a file named "Actions Palette.psp".  Anytime you create or change actions you should save their Actions sets so the are safe. Should your Photoshop Preferences be reset you can always load you saved action sets.

                          • 10. Re: After update to CC 2017 I lost ALL MY ACTIONS!
                            gener7 Adobe Community Professional & MVP

                            I answered in another thread, but your actions remain in your previous Photoshop folder under Presets/Actions.

                            • 11. Re: After update to CC 2017 I lost ALL MY ACTIONS!
                              Trevor.Dennis Adobe Community Professional

                              JJMack wrote:

                               

                              If you did not save the action sets you created actions in. The only place you may be able to recover them from are from old Photoshop version user preferences in a file named "Actions Palette.psp". Anytime you create or change actions you should save their Actions sets so the are safe. Should your Photoshop Preferences be reset you can always load you saved action sets.

                              Good advice JJ.  When I am updating an operating system, or transferring to a new computer, I back up the entire App Data\Roaming\Adobe tree.  It's 3Gb on my desktop, whereas the entire App Data tree is 14Gb, but that's a very average pen drive's worth nowadays. 

                               

                              I've just checked to see what was left in Program Files\Adobe\Photoshop CC 2015.5\plugins and Presets, and discovered that my Flaming Pear plugins had been left behind (I only use them occasionally, unlike Eye Candy 7 which I use most days).  The point is, it pays not to get too tidy minded and delete the old version folders for the sake of <10Mb!

                               

                              In fact I extended my look around to the App Data\Roaming\...  old versions, and found an orphaned folder with a dozen cloth texture xml files that didn't migrate to 2015.5 or 2017.   It looks like I slipped up with that, but I bet I am not alone.

                              • 12. Re: After update to CC 2017 I lost ALL MY ACTIONS!
                                theresah61907170 Level 1

                                I just now updated to CC from CS5.1  All of my actions and brushes are gone after I did Edit>presets>migrate presets.  There is nothing in the actions folder in either version.  I'm not terribly savvy with this stuff so I don't know what to do. 

                                • 13. Re: After update to CC 2017 I lost ALL MY ACTIONS!
                                  JJMack Most Valuable Participant

                                  When ever you create new actions or actionset or edit actions.  You should Save the Actions set to you own folders you create for saving thing you add into Photoshop. That if your Photoshop preferences get reset or you you install an new Photoshop version. You and always add you addons into Photoshop from where you saved them.

                                   

                                  If Edit>presets>migrate presets doe not offer to migrate your CS5 presets. You can try using menu Edit>Presets>Import/export Presets. the closest version I have to CS5 is CS6 User ID preferences are on windows stored in

                                  "C:\Users\Your User ID\AppData\Roaming\Adobe\Adobe Photoshop CS5"

                                  Capture.jpg

                                   

                                  2 people found this helpful