5 Replies Latest reply on Oct 3, 2017 5:07 AM by MabelS

    Clips freeze for a sec!


      My stepson is experiencing an issue using Adobe Clip on his OnePlus 3 (Android 6.0.1).


      The editing goes fine, but when he views the finished video, there's a short 'freeze' anytime a new shot starts. After about a second, the clip runs smoothly again - until the next shot...


      He did not have this issue on his (much slower) OnePlus 1.


      There has been another thread on this issue, and there the suggested solution was reinstalling the app. Well, that didn't help in our case. My stepson even did a full wipe of his phone, and the problem persists.


      Can you please help us resolve this issue?