'Adobe After Effects CC 2015.3 has stopped working' every time I try to open it

[gemmat8095012]

I have just downloaded Adobe After Effects to Windows 7 and I am running into problems. Every time I try to open it, it crashes with the message below.

I am not a computer genius so I have no idea on what's happening behind the scenes. I have spent days trying to figure this out and have come up with nothing. I'll take any help at this point. Thank you to anyone who's listening.

[Mylenium]

Computer genius or not, we need much more info. Start by checking the crash info in your system's event viewer application and providing detailed system info.

Mylenium

[gemmat8095012]

I looked at the event viewer and it cake up with this:

Faulting application name: AfterFX.exe, version: 13.8.1.38, time stamp: 0x579afaf9

Faulting module name: atio6axx.dll, version: 6.14.10.12198, time stamp: 0x51414445

Exception code: 0xc0000005

Fault offset: 0x00000000006fa44b

Faulting process id: 0x263c

Faulting application start time: 0x01d2384a08cfc8e4

Faulting application path: C:\Program Files\Adobe\Adobe After Effects CC 2015.3\Support Files\AfterFX.exe

Faulting module path: C:\Windows\system32\atio6axx.dll

Is that what you need? I can get as much data as you need. I'm pretty desperate

[albgel]

Do you have already tried to run the app as Administrator and resetting all the preferences?
-To reset the preferences just start AE pressing Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS)-

[gemmat8095012]

Yes, both. Heck, I've even set Administrator mode to default and nothing changes.

[albgel]

Well,
If I were you I try to uninstall and reinstall the app....

[Szalam]

Have you installed Service Pack 1 for Windows 7? AE CC 2015.3 needs it.

If you already have it, have you tried CC 2017 yet?