CC17 versions reverted to Trial Versions

[everettr490719]

Received message updates were available for 13 CC applications that all worked fine as CC15 versions.

After an "Update All," now 5 of the 13 come up as 7-Day Trials.

How do I get the 5 added back as full versions?

[John T Smith]

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

[everettr490719]

Correct, but not a pleasant answer - having to backup everything Adobe; uninstall everything; run CC Cleaner; then re-install everything. Lots of lost productivity.

[everettr490719]

Followed the recommendations — backed up everything Adobe; then removed everything Adobe; ran CC Cleaner – twice; then re-installed. Same applications came up as trials instead of full versions like their 2015 counterparts.

And now Acrobat DC has corrupted and will not allow me to uninstall ( Error -1).

Before I uninstall everything again — does anyone have another solution?