4 Replies Latest reply on Nov 10, 2016 3:55 PM by Szalam

    After Effects CC 2017 14.0 Crash and will not open

    TheKeely

      Hey everyone,

       

      This is the first time posting on here and I have no idea if this is correct. Im a true rookie.

       

      I have just tried to update my AE to the new version and it will not start up.

       

      Premiere Pro works fine. Took about 2 mins to start, but it worked fine.

       

      Any ideas? This is what came up.

       

      I have uninstalled and reinstalled about 4 times now. Same effect. Asks me to keep preferences, I have tried to keep and to delete but the same result at the end.

       

      Screen Shot 2016-11-07 at 18.21.22.png