1 Reply Latest reply on Nov 10, 2016 7:44 PM by whsprague

    Incompatible display driver was detected: Elements 9

    stephaniew30655700

      I have Adobe Premiere Elements 9 and I've had no issues with the program (Which I've had for a few years now) until last night. I opened the program and got the message that an incompatible display driver was detected and that I had to update my display driver. So I went under help in the program to update and then I got a message that the update failed and that they couldn't be applied. It provided me with an error log file to check but then it said that the file was not found. Please help, I honestly don't know what to do anymore to fix this.

       

      [title edited by mod]

        • 1. Re: Hello
          whsprague Adobe Community Professional

          There have been some nVidia graphics driver updates that have been causing trouble.  Try "rolling back" to some old version.  Or, it may be that there is a  very "newest" one that fixes whatever problem they created.