Can you please try the following:
• Set the system time accurately and retry.
• Check network connection.
• Remove proxy settings if any (NTLM is not supported, rest should be reported here)
If it still does not work, please send the exact screenshot of the error with ID so that i can further investigate
2 people found this helpful
Hey Rebecca and Monica,
After a lengthy session with my IT guy, it was a firewall issue with our network security. If adobe could publish a list of exceptions needed to use this feature, that would be very helpful.
VERSION USED - INDESIGN CC 2017,
ISSUE - WHILE PUBLISHING ONLONE InDesign is giving me an Error #39
I tried to uninstall and reinstall InDesign tried publishing different big and small files, tried different networks but via my same adobe account my Windows PC is showing this error but when I do it via my MAC it is publishing it all fine. Could you help plz like asap. Here is the screen shot of the error.