1 Reply Latest reply on Nov 11, 2016 10:08 AM by Rick Gerard

    After Effects is importing my still images as black and is previewing as black

    Misty H.

      I keep trying to import a PNG or any other file it will not show up. It only previews as black  at the top and my other programs I have are previewing the images just fine besides After Effects.

       

      It also will not show up in my composition. Again, it keeps showing up as black. in both the preview screen at the top, in main space, and in a new composition.

       

      I don't know why. Someone please help. I have a school project due on Monday and I need to get this done.

        • 1. Re: After Effects is importing my still images as black and is previewing as black
          Rick Gerard Adobe Community Professional & MVP

          OS and AE version down to the last decimal point would help. You should be on the latest version you choose to run. Has this ever worked before? What happens when you try a different .png file or a different format?

           

          What kind of PNG files? There are lots of options and bit depths available. Some are not suitable for video production.

           

          We need more info...

          There is  png color space bug but without knowing the details of your system and your workflow it's impossible to give you a direct answer or solution to your problem.