7 Replies Latest reply on Nov 16, 2016 11:57 AM by EvilBugQueen1

    Cannot download ai previews

    blskny_fl

      When I download ai images from my Adobe Stock account, whether it is a direct download from the website or through the Illustrator application window I get a file that is all text. I have tried over and over and cannot seem to get the preview as I used to get. I am forced to PAY for the image just to test it out in my designs. Please help. I have attached the image that gets downloaded.

      Thanks

      Barbara

       

      Screen Shot 2016-11-11 at 3.08.59 PM.png