7 Replies Latest reply on Nov 16, 2016 6:19 AM by JaneUnsworth

    Adobe Image not downloading as a jpg


      I'm having download probs.


      Having found a page where the downloaded image is stored, the one I'm trying to get hold of is not downloading as a workable image with PS.  It still has a watermark and is narrow at 641 px wide.


      It's stored as a AI/EPS file which is not what I'd have wittingly chosen had I been aware there was a choice.  Although I've got CS6 Extended, I wouldn't have thought I'd need to use that program to download an image through, would I?


      Any thoughts on how to get hold of the image anyone?


      Many thanks.


      PS I don't use the Adobe Cloud...