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I have tried everything suggested from months past, all of which failed, and thought maybe there was a new response to save me! All the different ways I tried are not coming out WYSIWYG, although preview is fine. DETAIL - What I have and the different things I have tried:
Needless to say I have not hit on the magic combination and I have spent hours determined to figure it out to no avail. I have clumps of hair in my hands, my strength is waning. I am not eating or drinking. It's dire.
I NEED GENIUSES! HELP!
Your humble Loan Closing Agent,
Lisa
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Hi Lisa,
I am sorry for the delay in response.
Could you please try restoring preferences for Acrobat and see if it prints without any issue:
(i)Quit Acrobat,
(ii)Drag the following files from the Users/[Username]/Library/Preferences folder to the Desktop:
Acrobat WebCapture Cookies
com.adobe.Acrobat.Pro.plist
Acrobat folder, which contains preferences for forms(MRUFormsList), collaboration (Offline Docs), and color settings (AcrobatColor Settings.csf)
(iii) Restart Acrobat.
Please confirm the version of Acrobat installed on your computer.
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This response is very unclear and hard to follow. The only thing I am finding that remotely resembles your response is this file (see below). Are you saying I am also to find an acrobat folder (there isn't one) and an additional file called webcapture cookies? You need to be way more specific than this. It is so vague I don't know if you are talking about three files, a folder and two files, what the name of the files are other than the plist file. (my Acrobat READER version is also in the photo below). I have spent so many hours trying to figure this out and now another hour trying to figure out your response. Am considering returning my mac and letting them know it is unusable to me because of this issue. I HAVE to be able to work. This is preventing it. It is not a small deal.
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And I did drag that one file to the desktop and it made the problem worse. Everything now either prints on all legal or all letter. If I was the only one with this problem, it would be one thing, but this is EVERYWHERE! People are frustrated. We need very clear instructions on this.
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Someone needs to contact me directly by email to set up a call or I am just going to return my Mac at this point.
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Hi,
Could you please confirm if you are still experiencing the issue?
Thank You,
Shivam
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Workaround can be found in this thread:
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New Solution: Try using Foxit PDF from Foxit software. It resolved my issues.