2 Replies Latest reply on Nov 16, 2016 6:10 AM by JaneUnsworth

    Image CREDIT

    JaneUnsworth Level 1

      Hi Adobe

       

      I went to download an image yesterday and it was very challenging to understand the process.

       

      • Firstly I'm not sure why this was so complicated because I downloaded my first of 10 images about 10-days ago and it was easy-peasy, but it didn't take me to a program either
      • However, this time I found myself on a download page where the button must have defaulted to Illustrator, and I didn't realise it was selecting the format
      • I only have PS and therefore I can't use the image
      • Can you recall that one and re-credit the account please or change it to PS instead?

       

      And I'd appreciate a video or page link explaining the image ordering / download process as it seems different to anything I'm familiar with.

       

      Thanks.