I went to download an image yesterday and it was very challenging to understand the process.
And I'd appreciate a video or page link explaining the image ordering / download process as it seems different to anything I'm familiar with.
I can see that you only downloaded two images and the most recent image was an EPS/.AI file. This file type can be opened in Photoshop. If when your choose to download a file it defaults to Illustrator you can switch this to Photoshop in the Adobe Stock website UI. Please let us know if you require further assistance.
Many thanks, didn't realise that