6 Replies Latest reply on Nov 26, 2016 7:13 AM by kamalt78847738

    Cannot cancel Creative Cloud

    kamalt78847738

      I have been trying to cancel my AUTO RENEWAL of Subscription to ADOBE CREATIVE CLOUD, but cannot do it.

       

      ADOBE has made it very difficult to cancel the subscription and take you through a complicated process and having to contact Support for cancellation. The PHONE NUMBER GIVEN DOES NOT EVEN  EXIST. 

       

      I tried sending them a note  on 25th October 2016. I got a message that my case number is 0220079922. After that there is no communication .

       

      I am now considering cancelling my Credit Card to prevent ADOBE from skimming off another month's subscription.

       

      I find many similar complaints on the Forum.

       

      Stop CHEATING your customers !!