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updating the trial version of lightroom to permanent

New Here ,
Nov 13, 2016 Nov 13, 2016

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hello

today i purchased lightroom 6 from bhphoto.  everytime i try to install the file it redirects me to bhphoto customer service... they keep telling me it is a problem with my security settings, which is not accurate.  i am on a 2010 imac 27" running sierra.  I have it set to accept downloads from app store and verified websites, still no luck.

they suggested I download the trial version of lightroom 6 and use my key code they provided me.  I have done that but do now know how to activate it into a fully useable non trial copy

can anyone help?

Also, I wanted to avoid CC at all costs.  I contacted BHphoto and they informed me the version i purchased would not need CC and was a standalone.  Here I am now with CC on my computer.

thanks for your time,

patrick

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correct answers 1 Correct answer

Community Expert , Nov 13, 2016 Nov 13, 2016

Understood. That's why I said start from step 8 since you've already completed 1-7 in B&H.

That article takes you through the entire purchasing process., Skip what doesn't apply to you.

FYI, the installer is freely available from Adobe at any time at

Install Photoshop Lightroom

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Community Expert ,
Nov 13, 2016 Nov 13, 2016

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Try this from about step 8 onwards

Download and install Lightroom 6 (Single App license)

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New Here ,
Nov 13, 2016 Nov 13, 2016

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according to that i have to purchase it their to access the download file, i have already paid for it through BH

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Community Expert ,
Nov 13, 2016 Nov 13, 2016

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Understood. That's why I said start from step 8 since you've already completed 1-7 in B&H.

That article takes you through the entire purchasing process., Skip what doesn't apply to you.

FYI, the installer is freely available from Adobe at any time at

Install Photoshop Lightroom

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New Here ,
Nov 13, 2016 Nov 13, 2016

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ahhhh thats the link i was looking for, many thanks!!!!

not sure why or how, but have been unable to find that page

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