I'm not sure, but you MAY have confused the subscription process by using two different email accounts
If what the other John posted doesn't fix the problem, you are going to have to contact Adobe to fix your registration problem
While the forums are open 24/7 you may not contact Adobe support at all times
Chat help: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME
Be sure to remain signed in with your Adobe ID before accessing the link below
Creative Cloud support (all Creative Cloud customer service issues)
Solved - had to logout and log back in using the correct credentials. Talked with chat help to solve.