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Massiv Problems with CC 2017 and Win 10

Community Beginner ,
Nov 14, 2016 Nov 14, 2016

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Hello Adobe Team,

I have a lot of Problems with CC at the Moment now.

1. Photoshop was not working right and told me. The Programm was not working right and quit.But i found a fix for it.

2. Muse gives me an error 500 so i canĀ“t work at the Websites for my clients right now.

Found no fix for it.

3. After effects and Character Animator same issuse as Photoshop they didnĀ“t startup right now.

Sorry to say that but the worst update since a long time to much Problems to solve right now.
So if there a fixes for the Problems let me know. I Have to deal with lot of trouble with my Clients because of the issues.

THX

Patrick Simon

After Effects Problems

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5.JPG

Muse Problems

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Adobe Employee ,
Nov 14, 2016 Nov 14, 2016

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Moving to After Effectsā€‹

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LEGEND ,
Nov 14, 2016 Nov 14, 2016

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After Effects works fine on Windows 10 for me (and almost everyone else I know). Try uninstalling and reinstalling.

If that doesn't work, we are going to need a lot more information from you - especially things about your computer's hardware and software.

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Community Beginner ,
Nov 14, 2016 Nov 14, 2016

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Hey Szalam

DoesnĀ“t worked. Same issues as before.

Here some facts about the system

1.JPG

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LEGEND ,
Nov 14, 2016 Nov 14, 2016

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Do you NEED to use AE CC 2017?  If not, use an earlier version.  Wait for a couple of bug fixes on the newest version.

The wisest advice I've heard so far about new Adobe releases is to keep the old ones and download the new one.  You can then find the bugs in the new one while you get work done using the old ones.

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LEGEND ,
Nov 14, 2016 Nov 14, 2016

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Something may be awry on your computer. The fact that so many applications are having problems is indicative of something more OS-level or hardware-level.

You may need let Windows do some updates. If it says it doesn't need any updates, I would recommend contacting Adobe support. This is the technical kind of stuff they usually deal with reasonably well.

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