0 Replies Latest reply on Nov 15, 2016 10:08 AM by rglinnett

    Adobe fails to open a large PDF

    rglinnett

      I have Adobe Acrobat DC and can click and open most all pdf's.

      However a have a large 362,172 KB file that when opening either by double clicking (nothing happens) or from within the program, selecting the file, yields

      Adobe has stopped working message.  I had access to the file from initial download and could view and save from my Chrome browser however it will not open

      after downloading a number of times, only in the browser.

       

      Running version Adobe DC 2015.006.30244  on upgraded Windows 10 Pro Version 1607.

      Dell suggested I need to roll back to Windows 7 and reinstall latest Adobe and then re upgrade... sounds like a recipe for more problems...

      PLEASE HELP!

       

      Message was edited by: Russell Linnett