5 Replies Latest reply on Nov 15, 2016 3:15 AM by Beverley Gray

    Impossible to upgrade Creative cloud --> Illustrator alone

    xavierg72931043

      Hi,


      At this point, I desesperate : impossible to have an answer from French Adobe (message via Facebook Adobe France) + comment on this FB page : nothing.

      My problem is that adobe help french page explain that it is possible to upgrade my Creative cloud photo ... but this option is not available in my account dashboard !

       

      I would like to upgrade Creative Cloud to Illustrator only ... and I have only one possibility : stop the first one ... and pay (for the end of my annual fee) and repay for the second one ...

       

      ??

       

      Thanks by advance

       

      Xavier

       

       

      my dashboard ...

      Sans titre.png

       

      extract of / Modification ou augmentation de votre formule Creative Cloud

       

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