This forum is where you ask for help with getting your subscription to work
Download & Install instructions https://forums.adobe.com/thread/2003339 may help
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Membership questions and problems https://forums.adobe.com/thread/1146459
When you have specific Photoshop and/or Lightroom questions, you need to ask in those forums
-Here is the list of all Adobe forums... https://forums.adobe.com/welcome
Unfortunately the first link " download and install instructions " is coming up as restricted!
That discussion is locked, because people were wrongly asking questions in a message that is only to provide specific instructions, but being locked so you may not reply SHOULD NOT mean that you can't open the message for read only
Possibly , but it appears to deny any access. Unless of course there's another way of opening it.
I'm beginning to wonder if my questions are so basic that I'm never going to get straighforward answers!
I don't think John's reply was to you, just in general to the Adobe monitors.
As for your install issue, if you go to your applications folder, you should see what you currently have installed.
Regarding signing in, you should have a CC app that you can launch and it will bring up an icon in your menu bar, from there you can sign in, check your status of what is downloaded or needs to be.
For your printing issue, I too have an Epson P series printer and find that in the Print window, using "Photoshop Manages Color" in the Color Management along with choosing your Printer Profile and paper gives me accurate color prints.
While this isn't specific for your printer, it is the same steps for printing to an Epson, just substitute your printer in the choices:
Thanks very much for your help. I'll give it a whirl today.
Something I didn't mention in my message is that although I recently bought a subscription I had been " messing around " with a pirated version of cc. Although I now see that this was dumb, I cannot uninstall or get rid of the evil versions and I figure they might be affecting the efficiency of the legit versions. I will possibly roast in hell for this sin but it was done in a moment of weakness!
Any thoughts on this?
You're the second person in as many days that has posted on the forums with a similar situation. I'll tell you what the eventually "correct" answer was - back up your files and wipe your HD. Your "legit" CC may never work right until you do. The hacks used to pirate CC leave behind malicious resources that have to be removed first.
A fresh install of Mac OS and Adobe CC is your only option at this point or you will continue to experience major issues.
drat! That'll teach me! Well lets see. If it has to be done it will be done.
There are other possibilities I guess. Rumour of a bug which some say no longer exists and some say otherwise - of course.
The issue of sudden color shifts in full screen seems to be a known problem between Eizo and Mac but as yet no one seems to have an explanation
My past with pirates has never caused any problems. But perhaps times have changed. Either way thanks for the response.
My pirating days are over.