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Where's the rest?

New Here ,
Nov 15, 2016 Nov 15, 2016

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I subscribed to ID this morning.  It shows that my billing history has processed this transaction but when I open the ap, it still looks very basic and does not have 1/4 of the options that I see in the tutorial video.   Not sure where the download went wrong?

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Community Expert ,
Nov 15, 2016 Nov 15, 2016

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We can't help you with subscription issues. You'll need to talk to staff via chat:

Contact Customer Care

Make sure you're signed in with your Adobe ID, and click the blue link.

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Community Expert ,
Nov 15, 2016 Nov 15, 2016

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I'm guessing that you need do something with your Workspace:

InDesign CCss_021.png

Check the top right of the tutorial screen and see what is listed in the box next to Publish Online. Pick the same workspace on your screen, and if it still doesn't match, drop the menu down and reset the workspace.

If it still doesn't work, post a screen shot of your full InDesign screen, and a link to the tutorial you are comparing your screen to.

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