1 Reply Latest reply on Nov 16, 2016 12:06 PM by Dov Isaacs

    PDF opens with hieroglyphics (only some documents!)

    brandis80415571

      I am using Adobe Reader DC in a small business Windows Server 2008 R2 environment. I have had an issue with some PDFs that I am to open from Outlook opening in Adobe Reader DC with mixed up jumbled up text and hieroglyphics! This does not happen with all PDFs from Outlook it seems, so it doesn't appear Outlook is at least the main issue. I saved the document to my desktop and re-opened it, same issue. I forwarded the email to another colleague who is using the same Adobe Reader DC from our server profile, and they could open it just fine. I opened this same PDF in FoxIt PDF Reader, and it was totally clean, no hieroglyphics. It causes upset and takes up time to have to mess with these issues.

       

      Anyone have any ideas? Thank you!