• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

LR will not import my photos

Community Beginner ,
Nov 16, 2016 Nov 16, 2016

Copy link to clipboard

Copied

I had LR 5 and it worked well until it stopped importing my photos. I am on a PC with Windows 10. I reinstalled LR and then upgraded to LR 6. Same problem. The import screen does not show the photos that are on my drive or on the camera. It shows nothing to import, when there are many images there.

Views

360

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Nov 16, 2016 Nov 16, 2016

What does it show? Grey, empty boxes or ...?

Please post a screenshot of the import dialog.

What is the type of camera and the image format (jpg or raw)?

Votes

Translate

Translate
Community Expert ,
Nov 16, 2016 Nov 16, 2016

Copy link to clipboard

Copied

What does it show? Grey, empty boxes or ...?

Please post a screenshot of the import dialog.

What is the type of camera and the image format (jpg or raw)?

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 17, 2016 Nov 17, 2016

Copy link to clipboard

Copied

Thanks for your input. I have solved the problem by clicking the

'Destination' tab on the right-hand side of the import photos screen. The

missing photos miraculously appeared.

Best wishes

Keith Cordwell

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 17, 2016 Nov 17, 2016

Copy link to clipboard

Copied

LATEST

Happy it works now

Make sure to use the latest LR6 which currently is 6.7.

Keeping Lightroom Up-to-Date

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines