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InDesign Graphical Distortion

Community Beginner ,
Nov 16, 2016 Nov 16, 2016

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Hey Everyone, running a IMAC,27" 3.2GHZ QC I5, TURBO BOOST UP TO 3.6GHZ, AMD RADEON R9 M380 WITH 2GB GDDR5, 16GB 1867MHZ DDR3L MEMORY - 1TB SSD.

InDesign has been having some graphical issues on startup; Please find images attached; Can anyone advise any fixes or ?

Have attempted backing up and removing the following files, issue still happens.

Application "Roaming Data Folder"

/Users/[User Name]/Library/Preferences/Adobe InDesign

Application "local cached data folder"

/Users/[User Name]/Library/Caches/Adobe InDesign

Screen Shot 2016-11-17 at 13.27.39.pngunnamed.pngunnamed-1.png

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Community Beginner ,
Nov 17, 2016 Nov 17, 2016

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any suggestions?

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Community Expert ,
Nov 18, 2016 Nov 18, 2016

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No suggestions, but I can confirm that I have seen this same thing from time to time, starting with InDesign CC2015. Since it's only on the startup screen, I've been just ignoring it, but if there is a fix, I'd like to know it, too.

iMac

  Model Identifier: iMac15,1

  Processor Name: Intel Core i5

  Processor Speed: 3.3 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Memory: 16 GB

iMac

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Community Beginner ,
Nov 21, 2016 Nov 21, 2016

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*Bump*

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