11 Replies Latest reply on Nov 17, 2016 4:20 PM by gabrielap45315913

    All Dropdown Content Lost After Upgrading to RH15

    gabrielap45315913 Level 1

      All Dropdown Content Lost After Upgrading to RH15

       

      I have upgraded from RoboHelp 9 to RoboHelp 15, and in the process, I have lost ALL content from ALL expandable dropdowns. Where once there used to be text and images in those dropdowns (expandable in the chm output), now after the upgrade there is nothing left. In my RoboHelp project, all dropdown text editor boxes are now empty. How do I restore the content in the dropdowns? Please help.

       

      Thank you,

       

      Gabriela

        • 1. Re: All Dropdown Content Lost After Upgrading to RH15
          Captiv8r Adobe Community Professional & MVP

          Hi there

           

          Perhaps try clicking the Tools tab followed by Update DHTML and see if things improve.

           

          tmp2.png

           

          Cheers... Rick

          • 2. Re: All Dropdown Content Lost After Upgrading to RH15
            Peter Grainge Adobe Community Professional (Moderator)

            Did you apply the patches before upgrading?

             

            Try the project after applying the patches. If no luck, then upgrade again

            with patches applied.

            • 3. Re: All Dropdown Content Lost After Upgrading to RH15
              gabrielap45315913 Level 1

              Rick, thanks for the suggestion. I have followed these steps, but my project's dropdown content has not been restored.

               

              Gabriela

              • 4. Re: All Dropdown Content Lost After Upgrading to RH15
                Captiv8r Adobe Community Professional & MVP

                Sorry to hear that. Have you tried Peter's suggestion? If so, does that resolve things?

                 

                What about creating a new topic and adding a drop-down? Same issue or does a new topic work?

                 

                If you are still kind of stuck after trying Peter's suggestion, please consider sharing all the HTML code of one topic with the issue. Just go to HTML view and copy all the text you see (pressing Ctrl+A usually does this nicely) then paste it into the forum post here. That way we could copy it from here and paste into a topic to examine.

                 

                Cheers... Rick

                • 5. Re: All Dropdown Content Lost After Upgrading to RH15
                  gabrielap45315913 Level 1

                  Peter, thanks for your suggestion. I have applied the patches (via Help > Updates), but my project's dropdown content has not been restored.

                   

                  Any further suggestions?

                   

                  Gabriela

                  • 6. Re: All Dropdown Content Lost After Upgrading to RH15
                    Peter Grainge Adobe Community Professional (Moderator)

                    Did you try upgrading a copy of the backup from the old version?

                     

                    Is the project on a local drive?

                     

                    BTW.  It is RoboHelp 2015. Important for people searching later.

                    • 7. Re: All Dropdown Content Lost After Upgrading to RH15
                      gabrielap45315913 Level 1

                      Hi Rick,

                       

                      The project does allow me to add new dropdowns (however, given that my project is comprised of a very high number of topics, rewriting the content for all the popups would be humanly impossible).

                       

                      Here is an instance of lost dropdown content:

                       

                      2016-11-17_10-38-03.jpg:

                       

                      Below is a sample of the HTML code for a topic:

                       

                       

                      <?xml version="1.0" encoding="utf-8" ?>

                      <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

                      <html xmlns="http://www.w3.org/1999/xhtml">

                      <head>

                      <meta name="template" content="Help Master Page.htt" />

                      <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

                      <meta name="topic-priority" content="0" />

                      <meta name="topic-time-estimate" content="0" />

                      <meta name="topic-comment" content="" />

                      <meta name="topic-id" content="dispatch\dcall\TM4WINDriver_Call_In_Overview.htm" />

                      <meta name="topic-status" content="Complete" />

                      <meta name="generator" content="Adobe RoboHelp 2015" />

                      <title>Driver Call In Overview</title>

                      <link rel="StyleSheet" href="../../TM4WIN_HTML_Help.css" type="text/css" />

                      </head>

                       

                      <body>

                      <?rh-placeholder type="header" ?>

                      <a name="&lt;bc=36"></a> <a name="&lt;bc=18"></a>

                      <p style="color: #000000;"><img src="../../_ref/images/TMW_Trimble-01.gif"

                                                                                                                                                        alt="" style="border: none;" width="112"

                                                                                                                                                        height="56" border="0" /></p>

                      <p>&#160;</p>

                      <script src="../../ehlpdhtm.js" type="text/javascript" language="JavaScript1.2"></script>

                      <h1><b style="font-weight: bold;">Driver Call In</b></h1>

                      <h2><b style="font-weight: bold;">Program Overview</b></h2>

                      <p>The Driver Call In program offers dispatch information on a per Driver

                      basis. This allows your dispatchers to manage dispatch-related Driver

                      information such as Driver Hours, Driver Position, free-form Notes and

                      the remaining hours in a Driver's Cycle. You can also reposition Drivers

                      and change Trip status in the Driver Call-In program. The Trip Grid displayed

                      in the Driver Call-In program is shared with the <a href="../dispatch/index.htm">Dispatch

                      program</a>, so changes made in either program will affect the other.</p>

                      <p class="Notes" style="margin-left: 60px; text-indent: -24px;"><b><span

                                       style="font-weight: normal;"><img src="../../images/notes.gif" alt=""

                                                                                                                                                                                        style="border: none;" width="25"

                                                                                                                                                                                        height="25" border="0" /></span></b>The

                      Driver Call-In program has added support for more than one Mobile device

                      per resource, so that DCALL.EXE mirrors the 'Load Offer' functionality

                      in the Dispatch and City Dispatch programs.</p>

                      <h4 style="font-style: normal;"><a href="tm_DCALL.htm"><img src="../../_ref/images/81CONTROLSntkh.gif"

                                                                                                                                                                                                                                                                         alt="" style="border: none;"

                                                                                                                                                                                                                                                                         width="24"

                                                                                                                                                                                                                                                                         height="24"

                                                                                                                                                                                                                                                                         border="0" />Need

                      to know how?</a></h4>

                      <p>&#160;</p>

                      <h4>Where Is It?</h4>

                      <p>To open the Driver Call-In program click:</p>

                      <p>Start <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

                                                                                       title="images/TM4WIN00090000.gif" width="10" height="10"

                                                                                       border="0" /> Programs <img src="../../images/TM4WIN00090000.gif"

                                                                                                                                                                                                        alt="images/TM4WIN00090000.gif"

                                                                                                                                                                                                        title="images/TM4WIN00090000.gif"

                                                                                                                                                                                                        width="10" height="10" border="0" />

                      TruckMate <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

                                                                                       title="images/TM4WIN00090000.gif" width="10" height="10"

                                                                                       border="0" /> Dispatch <img src="../../images/TM4WIN00090000.gif"

                                                                                                                                                                                                        alt="images/TM4WIN00090000.gif"

                                                                                                                                                                                                        title="images/TM4WIN00090000.gif"

                                                                                                                                                                                                        width="10" height="10" border="0" />

                      Intermodal <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

                                                                                       title="images/TM4WIN00090000.gif" width="10" height="10"

                                                                                       border="0" /> Driver Call-In</p>

                      <p><a href="../../_ref/tm_basics/imaging_over.htm" title="Document Imaging"><img

                                       src="../../_ref/images/81CONTROLSdocumentImagingHelp.gif" alt="" style="border: none;"

                                       width="48" height="48" border="0" /></a> <a href="../../_ref/tm_basics/kybd.htm#07_DCall"

                                                                                                                                                                                                                         title="Keyboard Short-Cuts"><img

                                       src="../../_ref/images/81CONTROLSkeyboardShortsHelp.gif" alt="" style="border: none;"

                                       width="48" height="48" border="0" /></a></p>

                      <h2>Program Details</h2>

                      <p><img src="../images/81DCALLmain1.gif" alt="" style="border: none;" width="806"

                                                       height="598" border="0" /></p>

                      <p>The program screen offers controls and information in the following

                      areas: Driver and Power Unit selection, Dispatch information, Driver information,

                      and Messaging information.</p>

                      <h3>Menu Bar / Toolbar</h3>

                      <p><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                        id="a20" ?><span class="glosstext">File Menu</span><?rh-dropspot_end ?></p>

                      <p><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                        id="a1" ?><span class="glosstext">Multi-Company

                      Menu</span><?rh-dropspot_end ?></p>

                      <p><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                        id="a25" ?><span class="glosstext">Navigate Menu</span><?rh-dropspot_end ?></p>

                      <p><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                        id="a26" ?><span class="glosstext">Tools Menu</span><?rh-dropspot_end ?></p>

                      <p><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                        id="a28" ?><span class="glosstext">Window Menu</span><?rh-dropspot_end ?></p>

                      <p><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                        id="a27" ?><span class="glosstext">Help Menu</span><?rh-dropspot_end ?></p>

                      <h3><a name="00Header&lt;bc=5"></a><a name="00Header&lt;bc=23"></a><a name="00Header&lt;bc=41"></a><a

                                       name="00Header"></a>Header Information</h3>

                      <p><b style="font-weight: bold;">Unit ID</b></p>

                      <p>You can display records in the Driver Call In program by selecting a

                      Power Unit ID in this field or a Driver ID in the Driver ID field below.

                      If you look up a Driver by entering a Power Unit ID, the Driver that is

                      currently assigned to any active legs as the Power Unit will be displayed.

                      If the Power Unit is not assigned to any active legs, the Driver that

                      is displayed in the 'Last Driver 1' field in the <a href="../dispatch/dispatch_resources.htm#02_03_PUnitTab">Dispatch

                      program &gt; Power Unit Tab</a> will be displayed. You must click the

                      <span><img src="../images/81DCALLpopulateInfoButton.gif" alt="" style="border: none;"

                                                                       width="20" height="19" border="0" /></span> button to the

                      right of the Driver ID field to display the record. Click the search button

                      for a search form.</p>

                      <p class="Notes" style="margin-left: 71px;"><img src="../../images/notes.gif"

                                                                                                                                                                                                                         alt="" style="border: none;"

                                                                                                                                                                                                                         width="25" height="25"

                                                                                                                                                                                                                         border="0" /> You can

                      navigate between Power Units using the <span style="font-weight: bold;">&lt;Alt&gt;&lt;Left

                      arrow&gt;</span> and <span style="font-weight: bold;">&lt;Alt&gt;&lt;Right

                      arrow&gt;</span> hot key combination.</p>

                      <p><b style="font-weight: bold;">Driver ID</b></p>

                      <p>Use this field to select a Driver. Click on the search button to the

                      right of the field to select a Driver code. After you have selected the

                      code, click the <span><img src="../images/81DCALLpopulateInfoButton.gif"

                                                                                                                                        alt="" style="border: none;" width="20" height="19"

                                                                                                                                        border="0" /></span> button to retrieve the

                      selected Driver's record, which will be displayed in the Grid to the right.

                      Driver codes are configured in the <a href="../../profile/driver/driver_over.htm">Driver

                      Profiles program</a>. Drivers will not be available for selection unless

                      the 'Show In Dispatch' box on the <a href="../../profile/driver/driver_over.htm#02detl">Detail

                      Tab</a> of the Driver Profile program is checked.</p>

                      <p class="Notes" style="margin-left: 71px;"><img src="../../images/notes.gif"

                                                                                                                                                                                                                         alt="" style="border: none;"

                                                                                                                                                                                                                         width="25" height="25"

                                                                                                                                                                                                                         border="0" /> You can

                      navigate between Drivers using the <span style="font-weight: bold;">&lt;Alt&gt;&lt;Left

                      arrow&gt;</span> and <span style="font-weight: bold;">&lt;Alt&gt;&lt;Right

                      arrow&gt;</span> hot key combination.</p>

                      <h4 class="HeadingCM" style="margin-left: 52px;">Context Menu</h4>

                      <p style="margin-left: 64px;">While in the Header section, you can right-click

                      either the '<span style="font-weight: bold;">Unit ID</span>' or '<span

                                       style="font-weight: bold;">Driver ID</span>' field to access some

                      Resource Filters, which are pulled from the Dispatch program's Filter

                      Setup page (the 'Driver' and 'Power Unit' Tabs, specifically). For more

                      information on creating Dispatch Filters, see the <a href="../dispatch/tm_dispatchprogram_adv.htm#filtersetup">Dispatch

                      User Manual &gt; Filter Setup</a> section.</p>

                      <h4 style="margin-left: 52px;">Header Grid</h4>

                      <p style="margin-left: 64px;">The fields that appear in this Grid are dependant

                      on which Resource you populate information from the Header fields ('Unit

                      ID' or 'Driver ID'). There are specific fields that will appear in the

                      Grid depending on which Resource you are working with:</p>

                      <p style="margin-left: 64px;"><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                         id="a32" ?><span class="glosstext">Driver

                      Grid</span><?rh-dropspot_end ?></p>

                      <h3><b style="font-weight: bold;">Dispatch Information</b></h3>

                      <h4 style="margin-left: 52px;"><b style="font-weight: bold;">T</b>rip Summary</h4>

                      <p style="margin-left: 64px;"><b style="font-weight: bold;"><a name="02stat&lt;bc=16"></a><a

                                       name="02stat&lt;bc=34"></a><a name="02stat&lt;bc=52"></a><a name="02stat"></a>Trip

                      Status</b></p>

                      <p style="margin-left: 64px;">If the selected Driver is currently assigned

                      to a Trip, the Trip will display in the <a href="#01trip">Trips Assigned

                      Grid</a>. You can change the Trip status by clicking on this button, or

                      by double clicking on the Trip Number in the Grid. The fields at the top

                      of the <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                                        id="a3" ?><span class="glosstext" style="font-weight: bold;">Trip

                      Status Change window</span><?rh-dropspot_end ?> will pre-populate depending

                      on the equipment and details of the Trip. The fields on the bottom of

                      the form are where you will update the Trip Status.</p>

                      <p style="font-weight: bold; margin-left: 64px;"><a name="13repo&lt;bc=15"></a><a

                                       name="13repo&lt;bc=33"></a><a name="13repo&lt;bc=51"></a><a name="13repo"></a>Reposition</p>

                      <p style="margin-left: 64px;">The Reposition function is used to move a

                      Driver or piece of equipment from their Current Location to a new location.

                      <p style="margin-left: 64px;">For example, …if you wish to reposition a Driver or equipment without assigning them

                      to a Trip with a freight bill, you can use the Reposition option, which

                      opens the <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                                                        id="a4" ?>T<span class="glosstext" style="font-weight: bold;">rip

                      status change and equipment repositioning window</span><?rh-dropspot_end ?>.</p>

                      <h4 style="margin-left: 52px;"><b style="font-weight: bold;"><a name="01trip&lt;bc=17"></a><a

                                       name="01trip&lt;bc=35"></a><a name="01trip&lt;bc=53"></a><a name="01trip"></a></b>Trips

                      Assigned</h4>

                      <p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                                         href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                                         id="a2" ?><span

                                       class="glosstext" style="font-weight: bold;">Trips Assigned Grid</span><?rh-dropspot_end ?>

                      will display all Trips assigned to the Driver who is currently selected.

                      Most of the details here will pre-populate based on the Freight Bill information

                      of the Trip, but some of the fields in the Trips Assigned Grid can be

                      used to enter leg and Trip information or invoke menu functions. Use your

                      Context Menu to view more options. <span><b style="font-weight: bold;">&#160;</b></span></p>

                      <h4 class="HeadingCM" style="margin-left: 116px;"><b style="font-weight: bold;">Context

                      Menu</b></h4>

                      <p class="ContextMenu" style="color: #000000; margin-left: 128px;"><b style="font-weight: bold;">Trip

                      View</b></p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 128px;">The

                      <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                       id="a14" ?><span class="glosstext">Trip View window</span><?rh-dropspot_end ?>

                      displays a form that provides exhaustive information about a Trip. The

                      Trip View is organized in a hierarchy:</p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 124px;"><b style="font-weight: bold;">Print

                      Load Card</b></p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 124px;">Selecting

                      this option brings up the Report Selection dialog box where you can select

                      the recommended report of 'LOADCARD.RPT' or scroll to a report of your

                      choosing.</p>

                      <p style="margin-left: 124px; font-weight: bold;"><span style="font-weight: bold;">Expert

                      Fuel Optimization</span></p>

                      <p style="font-weight: bold; margin-left: 124px;"><span style="font-weight: normal;">Selecting

                      this option will display the <a href="../../xtra/idsc/IDSC_overv.htm#Expert_Fuel_Opt">Expert

                      Fuel Optimization window</a></span><span style="font-weight: normal;">,

                      which allows the Driver Call In program to connect to the IDSC Fuel Expert

                      Server and receive a list of fuel stops and route.</span></p>

                      <p style="font-weight: bold; margin-left: 124px;">Attach / Open Related

                      Files</p>

                      <p style="margin-left: 124px;">Selecting this option will open the <a href="../../_ref/tm_basics/program_control.htm#Attach_Open">Attach

                      / Open Related Files window</a>.</p>

                      <h4 style="margin-left: 52px;"><a name="Freight_Bills_Assigned" id="Freight_Bills_Assigned"></a>Freight

                      Bills Assigned Grid</h4>

                      <p style="margin-left: 64px;">If the user has set the <a href="../../util/configexplorer/cfgexp_dispatch.htm#dcall">Application

                      Configurator program &gt; DCALL.EXE</a> <span style="font-weight: bold;">&gt;</span>

                      '<span style="font-weight: bold;">Show Freight Bills</span>' option to

                      'True', an additional section (pane) will appear at the bottom of the

                      Driver Call-In program window. This pane will show all Freight Bills that

                      are on Trips assigned to the selected Driver. It will show the top section

                      of CServ right here in Driver Call-in. This will, in effect, populate

                      much of the information from the Customer Service program &gt; Header

                      section directly within the Driver Call-In program, for ease of viewing.</p>

                      <h3>Driver Information</h3>

                      <h4 style="margin-left: 52px;"><a name="03posi&lt;bc=13"></a><a name="03posi&lt;bc=31"></a><a

                                       name="03posi&lt;bc=49"></a><a name="03posi"></a>Position Tab</h4>

                      <p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                                         href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                                         id="a5" ?><span

                                       class="glosstext" style="font-weight: bold;">Position Tab</span><?rh-dropspot_end ?>

                      is used to display a history of the selected Driver's geographical position.

                      You may manually enter a position for a Driver. Position updates occur

                      when status changes are assigned to Trips in the <a href="../dispatch/index.htm">Dispatch

                      program</a>, in the Driver Call In program, and by messages sent through

                      the Mobile Dispatch module. Driver positions are also updated by incoming

                      mobile dispatch messages.</p>

                      <p class="Warning" style="margin-left: 100px;"><img src="../../images/warning_4.gif"

                                                                                                                                                                                                                                         alt="" style="border: none;"

                                                                                                                                                                                                                                         width="16" height="16"

                                                                                                                                                                                                                                         border="0" />Warning:

                      if the entry made here is the most recent position entry, the Driver's

                      current zone will be updated, but no Trip will be created to account for

                      the movement</p>

                      <h4 style="margin-left: 52px;"><a name="04hist&lt;bc=14"></a><a name="04hist&lt;bc=32"></a><a

                                       name="04hist&lt;bc=50"></a><a name="04hist"></a>Status Tab</h4>

                      <p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                                         href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                                         id="a6" ?><span

                                       class="glosstext" style="font-weight: bold;">Status Tab</span><?rh-dropspot_end ?>

                      gives a breakdown of the changes in the selected Driver's Status history.

                      You can use this Tab to quickly see the various Trips that brought a Driver

                      to his / her current Zone Code.</p>

                      <h4 style="margin-left: 52px;"><a name="05hour&lt;bc=7"></a><a name="05hour&lt;bc=25"></a><a

                                       name="05hour&lt;bc=43"></a><a name="05hour"></a>Hours Tab</h4>

                      <p style="margin-left: 64px;">Driver on-duty hours can be recorded on the

                      <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                       id="a7" ?><span class="glosstext" style="font-weight: bold;">Hours

                      Tab</span><?rh-dropspot_end ?>. Information entered here will update the

                      summary on the <a href="#06cycl">Cycle Tab</a>, as well as update the

                      various Driver Cycle Duty Hour fields ('Can 7', 'Can 8', 'Can 14', 'US

                      7', etc.) on the <a href="../dispatch/dispatch_resources.htm#02_01_DriversTab">Dispatch

                      program &gt; Drivers Tab</a>. Entries will display based on the number

                      of days specified in the <a href="#03posi">Position Tab</a> <span style="font-weight: bold;">&gt;</span>

                      '<span style="font-weight: bold;">Previous Days</span>' field.</p>

                      <h4 style="margin-left: 52px;"><b style="font-weight: bold;"><a name="06cycl&lt;bc=4"></a><a

                                       name="06cycl&lt;bc=22"></a><a name="06cycl&lt;bc=40"></a><a name="06cycl"></a>Cycle

                      Tab</b></h4>

                      <p style="margin-left: 64px;">On the <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                                         href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                                         id="a8" ?><span

                                       class="glosstext" style="font-weight: bold;">Cycle Tab</span><?rh-dropspot_end ?>

                      in the Driver Call In program you're able to view Driver Cycle Time Remaining.</p>

                      <h4 style="margin-left: 52px;"><b style="font-weight: bold;"><a name="07hist&lt;bc=6"></a><a

                                       name="07hist&lt;bc=24"></a><a name="07hist&lt;bc=42"></a><a name="07hist"></a>History

                      Tab</b></h4>

                      <p style="margin-left: 64px;">The information entered on the Hours Tab

                      is summarized on the Cycle Tab. It shows how many hours are available

                      for each standard cycle, and the number of remaining hours for the selected

                      Driver. Remaining hours are based on 60 hours for a seven day cycle, 70

                      hours for an eight day cycle, or 120 hours for a fourteen day cycle. These

                      results are summarized on the <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                         id="a9" ?><span class="glosstext"

                                       style="font-weight: bold;">History Tab</span><?rh-dropspot_end ?>.</p>

                      <h4 style="margin-left: 52px;"><a name="08note&lt;bc=12"></a><a name="08note&lt;bc=30"></a><a

                                       name="08note&lt;bc=48"></a><a name="08note"></a>Notes Tab</h4>

                      <p style="margin-left: 64px;">You can enter free-form Driver notes on the

                      <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                       id="a10" ?><span class="glosstext" style="font-weight: bold;">Notes

                      Tab</span><?rh-dropspot_end ?>. These are only visible on this Tab and

                      are not used elsewhere in the system.</p>

                      <h4 style="margin-left: 52px;">Last Trip Tab</h4>

                      <p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                                         href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                                         id="a11" ?><span

                                       class="glosstext" style="font-weight: bold;">Last Trip Tab</span><?rh-dropspot_end ?>

                      allows you to view details regarding the selected Driver's last Trip.

                      This Tab is for informational purposes only, as you cannot modify the

                      details of a completed Trip or Freight Bill.</p>

                      <h4 style="margin-left: 52px;"><a name="09mile&lt;bc=11"></a><a name="09mile&lt;bc=29"></a><a

                                       name="09mile&lt;bc=47"></a><a name="09mile"></a>Mileage Tab</h4>

                      <p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                                         href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                                         id="a13" ?><span

                                       class="glosstext" style="font-weight: bold;">Mileage Tab</span><?rh-dropspot_end ?>

                      displays a graphical breakdown of the mileage totals accrued by the selected

                      driver over a range of date periods, including the 'Last 7' days, 'Last

                      14' days, 'Last 30' days, 'Last 60' days, 'Last 90' days and a 'YTD' (Year

                      to Date) graph.</p>

                      <p class="Notes"><b><span style="font-weight: normal;"><img src="../../images/notes.gif"

                                                                                                                                                                                                                                                                         alt="" style="border: none;"

                                                                                                                                                                                                                                                                         width="25"

                                                                                                                                                                                                                                                                         height="25"

                                                                                                                                                                                                                                                                         border="0" /></span></b>

                      The mileage values are determined by a SUM of those available for the

                      driver in the LEGSUM table.</p>

                      <h4 style="margin-left: 52px;">Special Event Tab</h4>

                      <p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                                         href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                                         id="a29" ?><span

                                       class="glosstext">Special Event Tab</span><?rh-dropspot_end ?> displays

                      a grid containing Special Events information for the selected Driver.</p>

                      <p style="margin-left: 64px;">&#160;</p>

                      <h2><a name="Messaging&lt;bc=8"></a><a name="Messaging&lt;bc=26"></a><a

                                       name="Messaging&lt;bc=44"></a> <a name="Messaging" id="Messaging"></a>Messaging

                      Functions</h2>

                      <h3>Overview</h3>

                      <p>Messages sent from the TruckMate system (using the <a href="../dispatch/index.htm">Dispatch

                      program</a> or Driver Call In program) to remote devices are called '<span

                                       style="font-weight: bold;">Forward</span>' messages. Messages sent

                      from Drivers (via the Mobile Communications equipment in the Power Units)

                      are called '<span style="font-weight: bold;">Return Messages</span>'.</p>

                      <p style="font-weight: bold; margin-left: 64px;">F</p>

                      <p style="margin-left: 64px;">In the main Driver Call In screen, the '<span

                                       style="font-weight: bold;">F</span>' button allows the User to access

                      the <a href="#10fwdm">Forward Messages</a> form. The <?rh-dropspot_start

                                       class="dropspot" href="javascript:TextPopup(this)" id="a15" ?><span

                                       class="glosstext" style="font-weight: bold;">Browse / Create Forward

                      Messages window</span><?rh-dropspot_end ?> will display, where you select

                      the Driver, Power Unit, or group to whom you want to send or view forward

                      messages. Remote devices are assigned to Power Units in the <a href="../../mc/cfgcomm/cfgcomm_over.htm">Mobile

                      Device Maintenance program</a>.</p>

                      <p style="font-weight: bold; margin-left: 64px;">R</p>

                      <p style="margin-left: 64px;">In the main Driver Call In screen, selecting

                      the '<span style="font-weight: bold;">R</span>' button in the 'Return

                      Messages (All Drivers)' section will allow the User access to the <a href="#11retm">Return

                      Messages</a> form. The Unread Return Message window will display any messages

                      that have recently been received by TruckMate from your Drivers/Power

                      Units.</p>

                      <p style="font-weight: bold; margin-left: 64px;">All Message View</p>

                      <p style="margin-left: 64px;">Selecting the '<span style="font-weight: bold;">All

                      Message View</span>' button will open the <a href="#12allm">All Message

                      View</a> window of the Driver Call In program.</p>

                      <p style="font-weight: bold; margin-left: 64px;">Driver &lt;Driver Name&gt;</p>

                      <p style="margin-left: 64px;">Selecting the '<span style="font-weight: bold;">Driver

                      &lt;Driver Name&gt;</span>' button will open the <a href="#12_2_Return">All

                      Message View &gt; Return Message Tab</a> with only the messages sent from

                      the selected Driver displayed.</p>

                      <h3><a name="10fwdm&lt;bc=9"></a><a name="10fwdm&lt;bc=27"></a><a name="10fwdm&lt;bc=45"></a><a

                                       name="10fwdm"></a>Forward Messages</h3>

                      <p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                                                                                                                        id="a16" ?><span class="glosstext" style="font-weight: bold;">Forward

                      Message Tab</span><?rh-dropspot_end ?> is used to create and view forward

                      messages for the selected Driver, Power Unit or group. To create a free

                      form message (rather than a macro), click the Add button on the navigator

                      bar under the macro / message display area, and enter the text of the

                      message in the macro / message display area above. When you click the

                      Post button on the navigator bar, the message will be released to the

                      <a href="../../mc/commgr/commgr_over.htm">Communication Manager program</a>

                      for transmission. To send a macro, see the Macro section below. The Summary

                      section at the top of the screen displays information about the Driver

                      or the Power Unit's current Trip and location, or the group (depending

                      on the recipient type selected above).</p>

                      <h4 class="HeadingCM" style="margin-left: 76px;">Context Menu</h4>

                      <p class="ContextMenu" style="color: #000000; margin-left: 88px;"><b style="font-weight: bold;">Print

                      Message</b></p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 88px;">Will

                      send the message or macro that is currently displayed to the printer that

                      is configured as the default for the workstation.</p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 88px;"><b style="font-weight: bold;">Print

                      Preview</b></p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 88px;">Will

                      display print preview of the message or macro that is currently displayed.

                      Click the 'Printer' button to select a printer other than the workstation's

                      default. The 'OK' button will send message or macro to the selected printer.</p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 88px;"><b style="font-weight: bold;">Show

                      Message History</b></p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 88px;">Will

                      display a form that displays the date and time of the message's status

                      changes.</p>

                      <h3><a name="11retm&lt;bc=10"></a><a name="11retm&lt;bc=28"></a><a name="11retm&lt;bc=46"></a><a

                                       name="11retm"></a>Return Messages</h3>

                      <p>Messages sent from remote devices to the TruckMate system are called

                      'Return' messages. The Return Messages button will display text in green

                      that says 'New Messages' if there are unread Return messages from any

                      Driver. To view unread Return messages, click the button labeled '<span

                                       style="font-weight: bold;">R</span>' in the Return Messages section.

                      A list of Drivers for whom there are unread messages will be displayed.

                      Double click to select a Driver, and the <?rh-dropspot_start class="dropspot"

                                       href="javascript:TextPopup(this)" id="a17" ?><span class="glosstext"

                                                                                                                                                                                                                                                         style="font-weight: bold;">Return

                      Messages Tab</span><?rh-dropspot_end ?> will appear for that Driver.</p>

                      <p class="Notes" style="text-indent: -19px; margin-left: 60px;"><b><span

                                       style="font-weight: normal;"><img src="../../images/notes.gif" alt=""

                                                                                                                                                                                        style="border: none;" width="25"

                                                                                                                                                                                        height="25" border="0" /></span></b>You

                      can view all messages, regardless of their direction or status, using

                      the 'All Message View' function.</p>

                      <h4 class="HeadingCM" style="margin-left: 76px;">Context Menu</h4>

                      <p class="ContextMenu" style="color: #000000; margin-left: 88px;"><b style="font-weight: bold;">Print

                      Message</b></p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 88px;">Will

                      send the message or macro that is currently displayed to the printer that

                      is configured as the default for the workstation.</p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 88px;"><b style="font-weight: bold;">Print

                      Preview</b></p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 88px;">Will

                      display print preview of the message or macro that is currently displayed.

                      Click the 'Printer' button to select a printer other than the workstation's

                      default. The 'OK' button will send message or macro to the selected printer.</p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 88px;"><b style="font-weight: bold;">Show

                      Message History</b></p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 88px;">Will

                      display a form that displays the date and time of the message's status

                      changes.</p>

                      <h3><a name="12allm&lt;bc=1"></a><a name="12allm&lt;bc=19"></a><a name="12allm&lt;bc=37"></a><a

                                       name="12allm"></a>All Message View</h3>

                      <p>The All Messages View window displays all 'Forward' (from the TruckMate

                      system to the remote device) and 'Return' (from the remote device to the

                      TruckMate system) messages based on the message status that you select.

                      Click on the <a href="#12_1_Forward">Forward</a> <a href="#12_1_Forward">Tab</a>

                      or <a href="#12_2_Return">Return Tab</a> to view messages of either type.

                      The contents of the message (Forward or Return) will display in the bottom

                      left portion of the form.</p>

                      <h4 style="margin-left: 52px;"><b style="font-weight: bold;">Common Functions</b></h4>

                      <p style="margin-left: 88px;"><b style="font-weight: bold;">Days to Show</b></p>

                      <p style="margin-left: 88px;">Enter the number of days for which you want

                      to view messages.</p>

                      <p style="font-weight: bold; margin-left: 88px;">Search History</p>

                      <p style="margin-left: 88px;">Clicking the 'Search History' button will

                      open a window where you may search for Forward / Return Messages (depending

                      on which Tab you are working with). The search window will allow you to

                      search by: 'Network', 'Device', and / or 'Macro', and will allow you to

                      specify the number of 'Days' back you would like to include in the search.

                      Click the 'Search' button &#160;to generate a list of Messages based on

                      your chosen criteria.</p>

                      <p style="font-weight: bold; margin-left: 88px;">Sensor Information</p>

                      <p style="margin-left: 88px;">This button will only display if you are

                      viewing a Driver with an installed Omnitracs Device. Shows a history of

                      SensorTracs readings. SensorTracs is an optional cable that Omnitracs

                      devices use to gather engine control data such as odometer, fuel and reefer

                      temperature.</p>

                      <p style="font-weight: bold; margin-left: 88px;">What Happened?</p>

                      <p style="margin-left: 88px;">This button will only display if you are

                      viewing a Driver with an installed Omnitracs Device. Shows the state of

                      various resources that are associated with the selected message. For instance,

                      it'll display a few pieces of information for the Driver, Power Unit and

                      Mobile Communications Device. It'll also show Dispatch information available

                      at the time the message was processed. The 'What Happened' feature is

                      basically for digging deeper into a message to see how a message was processed

                      and what environment it was being processed in.</p>

                      <p style="margin-left: 88px;"><b style="font-weight: bold;">Location</b></p>

                      <p style="margin-left: 88px;">Is only available for Return messages. This

                      button will display a form that shows the Power Unit's position at the

                      time that the message was sent, and the unit's current position.</p>

                      <h4 style="margin-left: 52px;"><a name="12_1_Forward&lt;bc=2"></a><a name="12_1_Forward&lt;bc=20"></a><a

                                       name="12_1_Forward&lt;bc=38"></a><a name="12_1_Forward"></a>Forward

                      Messages Tab</h4>

                      <p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                                         href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                                         id="a18" ?><span

                                       class="glosstext" style="font-weight: bold;">Forward Messages Tab</span><?rh-dropspot_end ?>

                      displays messages that have been <span style="font-style: italic;">sent

                      from</span> the TruckMate system to the Power Unit's Mobile Device.</p>

                      <h4 class="HeadingCM" style="margin-left: 116px;"><b style="font-weight: bold;">Context

                      Menu</b></h4>

                      <p class="ContextMenu" style="color: #000000; margin-left: 128px;"><b style="font-weight: bold;">Cancel

                      All Late Sent Messages</b></p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 128px;">If a

                      message has been sent to the communication network but not yet received

                      by the remote unit, you can use this option to cancel the message. This

                      option is only available with messages whose status is 'Sent'.</p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 128px;"><b style="font-weight: bold;">Resend

                      All Late Sent Messages</b></p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 128px;">If a

                      message has been sent to the communication network but not yet received

                      by the remote unit you can use this option to cancel the original message,

                      and re-generate and re-submit a duplicate to the communication network.</p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 128px;"><b style="font-weight: bold;">Print

                      Message</b></p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 128px;">Will

                      send the contents of the message to the printer that is identified as

                      the default for the workstation.</p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 128px;"><b style="font-weight: bold;">Print

                      Preview</b></p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 128px;">Is used

                      to preview the message before sending it to a printer. In the preview

                      form, you have the option to select a different printer than the default.

                      You can send the message to the selected printer by clicking the 'OK'

                      button.</p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 128px;"><b style="font-weight: bold;">Show

                      Message History</b></p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 128px;">Will

                      display a form that shows the date and time of the message's status changes.</p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 128px;"><b style="font-weight: bold;">Send

                      Forward Message</b></p>

                      <p class="ContextMenu" style="color: #000000; margin-left: 128px;">Will

                      bring you to the dialog box where you can specify the 'Driver', 'Power

                      Unit', or 'Mobile Communications Group' that you wish to send the forward

                      message to. Use the Database Search buttons to pick an associated resource

                      from your system, then select the green check button to proceed to the

                      freeform Forward Message window.</p>

                      <h4 style="margin-left: 52px;"><a name="12_2_Return&lt;bc=3"></a><a name="12_2_Return&lt;bc=21"></a><a

                                       name="12_2_Return&lt;bc=39"></a><a name="12_2_Return"></a>Return Messages

                      Tab</h4>

                      <p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                                                                                                                                                                                                                                         href="javascript:TextPopup(this)"

                                                                                                                                                                                                                                                         id="a19" ?><span

                                       class="glosstext" style="font-weight: bold;">Return Messages Tab</span><?rh-dropspot_end ?>

                      displays messages that have been <span style="font-style: italic;">received

                      by</span> TruckMate from the Power Unit's Mobile Device.</p>

                      <h4 class="HeadingCM" style="margin-left: 116px;"><b style="font-weight: bold;"><span

                                       style="font-weight: bold;">C</span>ontext Menu</b></h4>

                      <p style="margin-left: 128px;"><b style="font-weight: bold;">Select All

                      'NR'</b></p>

                      <p style="margin-left: 128px;">To select all messages of the status '<span

                                       style="font-weight: bold;">NR</span>' (Not Read), use this menu function.

                      This can be used to change the status of a group of messages to 'Read'.</p>

                      <p style="margin-left: 128px;"><b style="font-weight: bold;">Select All

                      'Unowned'</b></p>

                      <p style="margin-left: 128px;">When a message comes in that may not be

                      addressed to the current user, but access is still desired, these messages

                      would be referred to as 'not owned'.</p>

                      <p style="margin-left: 128px;"><b style="font-weight: bold;">Clear Selection</b></p>

                      <p style="margin-left: 128px;">To de-select a group of selected messages,

                      use this menu function.</p>

                      <p style="margin-left: 128px;"><b style="font-weight: bold;">Print Message</b></p>

                      <p style="margin-left: 128px;">Will send the contents of the message to

                      the printer that is identified as the default for the workstation.</p>

                      <p style="margin-left: 128px;"><b style="font-weight: bold;">Print Preview</b></p>

                      <p style="margin-left: 128px;">Is used to preview the message before sending

                      it to a printer. In the preview form, you have the option to select a

                      different printer than the default. You can send the message to the selected

                      printer by clicking the OK button.</p>

                      <p style="margin-left: 128px;"><b style="font-weight: bold;">Show Message

                      History</b></p>

                      <p style="margin-left: 128px;">Will display a form that shows the date

                      and time of the message's status changes.</p>

                      <p style="margin-left: 128px;"><b style="font-weight: bold;">Send Forward

                      Message</b></p>

                      <p style="margin-left: 128px;">Will bring you to the dialog box where you

                      can specify 'Browse/Create Forward Messages For'.</p>

                      <h2>Other Functions</h2>

                      <h3><b><span style="font-weight: bold;">Keyboard Shortcuts</span></b></h3>

                      <p>The Driver Call In program has numerous functions that can be invoked

                      by combinations of keystrokes. These were designed to make data entry

                      faster by replacing mouse usage with keyboard usage. In most cases, as

                      with all TruckMate programs, the underscoring of a letter in a field label

                      indicates 'hot keys'. When you see an underlined letter, it means that

                      you can use the &lt;ALT&gt; key in combination with that letter to invoke

                      the function. Some 'hot keys', however, cannot be indicated by underscores.

                      These are listed below:</p>

                      <ul style="list-style: disc;">

                                      <li class="p"><p><b style="font-weight: bold;">'&lt;Ctrl&gt;&lt;left&gt;'</b>

                                       and <span style="font-weight: bold;">'&lt;<b style="font-weight: bold;">Ctrl&gt;&lt;right&gt;</b></span><b><span

                                       style="font-weight: bold;">'</span></b> are hotkeys for the main navigation

                                       bar.</p></li>

                                      <li class="p"><p><b style="font-weight: bold;">'&lt;Ctrl&gt;&lt;insert&gt;'</b>

                                       (or '<span style="font-weight: bold;">&lt;C<b style="font-weight: bold;">trl&gt;&lt;add&gt;'</b></span>)

                                       and <span style="font-weight: bold;">'&lt;</span><b>Ctrl&gt;&lt;delete&gt;'</b>

                                       (or <span style="font-weight: bold;">'&lt;</span><b>Ctrl&gt;&lt;subtract&gt;'</b>)

                                       apply to the position or hours Grid navigation bar (if that Tab is

                                       showing).</p></li>

                                      <li class="p"><p><b style="font-weight: bold;">'&lt;Ctrl&gt;&lt;Enter&gt;'</b>

                                       and <span style="font-weight: bold;">'&lt;Ctrl&gt;&lt;</span><b>Esc&gt;'</b>

                                       apply to the position, hours or notes Grid navigation bar (if that

                                       Tab is showing).</p></li>

                                      <li class="p"><p>Use the Alt key to switch between Tabs (<span style="font-weight: bold;">'&lt;</span><b>Alt&gt;&lt;P&gt;'</b>

                                       = Position, <span style="font-weight: bold;">'&lt;</span><b>Alt&gt;&lt;H&gt;'</b>

                                       = Hours, <span style="font-weight: bold;">'&lt;</span><b>Alt&gt;&lt;Y&gt;'</b>

                                       = Cycle, <span style="font-weight: bold;">'&lt;</span><b>Alt&gt;&lt;I&gt;'</b>

                                       = History,<span style="font-weight: bold;"><br />

                                      '&lt;</span><b>Alt&gt;&lt;N&gt;'</b> = Notes).</p></li>

                      </ul>

                      <p>The previous day's spin edit control on the position Tab determines

                      which days to show on both the Position Tab and the Hours Tab. There is

                      now a duplicate control on the hours Tab so that you can see (without

                      flipping Tabs) the display setting. Changing one automatically changes

                      the other.</p>

                      <h3><b><span style="font-weight: bold;">Mileage Context Menu</span></b></h3>

                      <p>You can access a menu of mileage-related options by clicking the right

                      mouse button anywhere in the grey area that surrounds the Grids.</p>

                      <p class="Notes" style="margin-left: 60px; text-indent: -24px;"><b><span

                                       style="font-weight: normal;"><img src="../../images/notes.gif" alt=""

                                                                                                                                                                                        style="border: none;" width="25"

                                                                                                                                                                                        height="25" border="0" /></span></b>The

                      Driver Call-in program, and <a href="../dispatch/index.htm">Dispatch program</a>

                      are now configured to use more than one <a href="../../util/mileserv/mileserv_over.htm">Mileage

                      Server program</a> per database.</p>

                      <p><b style="font-weight: bold;">Refresh Mileage Settings</b></p>

                      <p>If your Mileage Server setup changes, or if the Mileage Server has stopped

                      running and had to be re-started, right-click on the Mileage button and

                      select Refresh Mileage Settings to re-connect with the <a href="../../util/mileserv/mileserv_over.htm">Mileage

                      Server program</a>.</p>

                      <p><b style="font-weight: bold;">Interactive Mileage</b></p>

                      <p>Displays a form where you can manually enter points and perform mileage

                      lookups. See the <a href="../../util/mileserv/mileserv_over.htm">Mileage

                      Server program</a> for information about this function.</p>

                      <p><b style="font-weight: bold;">Maintain Flat Pay</b></p>

                      <p>This option is only functional in the Customer Service program.</p>

                      <h4 style="margin-left: 52px;"><b style="font-weight: bold;">Message Checking</b></h4>

                      <p style="margin-left: 64px;">The message checking setup, previously found

                      in Customer Service, Trip Traces, Dispatch, and Driver Call-in programs

                      has been moved to the Security Setup program. This gives you greater flexibility

                      over your message checking functions. Follow the steps found in the 'Security

                      Tab' of the Security Setup program to set up 'Users' and even, 'Groups'

                      of users with the same security settings.</p>

                      <h4 style="margin-left: 52px;">This Program Supports Document Imaging</h4>

                      <p style="margin-left: 64px;">To access Document Imaging within a TruckMate

                      program, place your cursor in the recommended screen area (refer to the

                      online help topic entitled <a href="../../_ref/tm_basics/imaging_over.htm">Document

                      Imaging Overview</a> for further information), and select 'View Images'.

                      Depending on your setup in the <a href="../../profile/code/codes_imaging.htm">Codes

                      Maintenance program &gt; Imaging Tab</a>, and the program you're currently

                      in, you'll see prompts that will take you through the rest of the process.</p>

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                              TextPopupInit('a11','POPUP472611253');

                      TextPopupInit('a12','POPUP476050727');

                      TextPopupInit('a13','POPUP472584970');

                      TextPopupInit('a29','POPUP472600457');

                      TextPopupInit('a15','POPUP470859440');

                      TextPopupInit('a16','POPUP470855123');

                      TextPopupInit('a17','POPUP470852094');

                      TextPopupInit('a18','POPUP470852951');

                      TextPopupInit('a23','POPUP506106149');

                      TextPopupInit('a21','POPUP506083106');

                      TextPopupInit('a19','POPUP470868563');

                      TextPopupInit('a22','POPUP506079535');

                      //]]></script>

                      </body>

                      </html>

                      • 8. Re: All Dropdown Content Lost After Upgrading to RH15
                        Captiv8r Adobe Community Professional & MVP

                        Hello again

                         

                        Appreciate your inclusion of the text I requested.

                         

                        One thing I know is that when you have a DHTML drop-down, all that content is actually stored inside the topic code. My hope was that it would still be present and there was some odd issue with maybe CSS or an errant character that was preventing it from showing. But in this case it would seem the actual content has indeed been deleted. Bummer

                         

                        Hopefully you have a backup copy of your project. Assuming you do, I would suggest as a next step to see if you are able to simply import one of the topics and see if things survive the import process.

                         

                        My gut says that if we experiment enough we may find something simple that is causing a failure. But we won't know for certain until we try.

                         

                        As Peter suggested, it's best to ensure RoboHelp is fully updated before proceeding.

                         

                        Cheers... Rick

                        • 9. Re: All Dropdown Content Lost After Upgrading to RH15
                          gabrielap45315913 Level 1

                          Rick, I think we are on the right track. Here's the situation:

                           

                          I have imported an old topic -- from the 2014 version of my project -- into my current project, and the dropdown content of that specific topic is visible.

                           

                          The problem is that since 2014, there have been many content changes done to the project, so reverting to that version would mean losing a lot of content.  Also, there is no proper version control applied to this project.

                           

                          What would be the best way for me to retain my current content but enable the dropdowns?

                           

                          Regarding updating the project: I used Help > Updates, which seems to have applied the update to my project. Is there anything else that I need to do on that front?

                           

                          Thanks,

                           

                          Gabriela

                          • 10. Re: All Dropdown Content Lost After Upgrading to RH15
                            Captiv8r Adobe Community Professional & MVP

                            So your only backup is from two years ago? Yikes

                             

                            I was hoping you had made a backup copy from immediately before upgrading the project.

                             

                            Note that clicking Help > Updates only updates the RoboHelp application. Once you have updated RoboHelp, you open older projects and the process of opening the older project using the updated RoboHelp causes the project to be updated.

                             

                            Cheers... Rick

                            • 11. Re: All Dropdown Content Lost After Upgrading to RH15
                              gabrielap45315913 Level 1

                              Thanks, Rick.

                               

                              In my current project, there are a few topics which have retained dropdown content.  I am wondering if -- by comparing a topic that has lost dropdown content (the sample provided in the earlier posting) with one that has retained it (the sample below) -- we could identify what is causing the loss of dropdown content.  Any insights would be tremendously apreciated.

                               

                              Here is a topic that has retained the content in the dropdowns:

                               

                              <?xml version="1.0" encoding="utf-8" ?>

                              <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

                              <html xmlns="http://www.w3.org/1999/xhtml">

                              <head>

                              <meta name="template" content="Help Master Page.htt" />

                              <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

                              <meta name="generator" content="Adobe RoboHelp 2015" />

                              <title>eManifest Overview</title>

                              <link rel="StyleSheet" href="../../TM4WIN_HTML_Help.css" type="text/css" />

                              </head>

                               

                               

                              <body>

                              <?rh-script_start ?><script src="../../ehlpdhtm.js" type="text/javascript"

                                language="JavaScript1.2"></script><?rh-script_end ?>

                              <?rh-placeholder type="header" ?>

                              <a name="&lt;bc=88"></a> <a name="&lt;bc=66"></a> <a name="&lt;bc=44"></a>

                              <a name="&lt;bc=22"></a>

                              <h1>eManifest</h1>

                              <h2>Program Overview</h2>

                              <p>The eManifest program handles the generation and maintenance of electronic

                              manifests required for EDI and the Canadian Border Protection Agency's

                              'ACE' US border crossing requirements.</p>

                              <p class="Notes" style="margin-left: 71px;"><b><span style="font-weight: normal;"><img

                                src="../../images/notes.gif" alt="" style="border: none;" width="25"

                                height="25" border="0" /></span></b>For some general rules regarding

                              EDI Transactions and Transaction Sets, as well as some typical usage scenarios

                              for the eManifest program, see the 'Need to know how?' link below.</p>

                              <h4 style="font-style: normal;"><a href="tm_emanifest.htm"><img src="../../_ref/images/81CONTROLSntkh.gif"

                                alt="" style="border: none;" width="24" height="24" border="0" />Need

                              to know how?</a></h4>

                              <p>&#160;</p>

                              <h4>Where Is It?</h4>

                              <p>To open the eManifest program click:</p>

                              <p>Start <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

                                title="images/TM4WIN00090000.gif" width="10" height="10"

                                border="0" /> Programs <img src="../../images/TM4WIN00090000.gif"

                                alt="images/TM4WIN00090000.gif"

                                title="images/TM4WIN00090000.gif"

                                width="10" height="10" border="0" />

                              TruckMate <img src="../../images/TM4WIN00090000.gif" alt="images/TM4WIN00090000.gif"

                                title="images/TM4WIN00090000.gif" width="10" height="10"

                                border="0" /> EDI <img src="../../images/TM4WIN00090000.gif"

                                alt="images/TM4WIN00090000.gif"

                                title="images/TM4WIN00090000.gif"

                                width="10" height="10" border="0" />

                              eManifest</p>

                              <h2>Program Details</h2>

                              <h3><a name="Menu_Bar&lt;bc=17"></a><a name="Menu_Bar&lt;bc=39"></a><a

                                name="Menu_Bar&lt;bc=61"></a><a name="Menu_Bar&lt;bc=83"></a><a name="Menu_Bar&lt;bc=105"></a>

                              <a name="Menu_Bar" id="Menu_Bar"></a>Menu Bar / Toolbar</h3>

                              <p style="font-weight: normal;"><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a19" dataid="POPUP444741587" ?><span

                                class="glosstext">File Menu</span><?rh-dropspot_end ?></p>

                              <?rh-droptext_start class="droptext" id="POPUP444741587" style="display: none;" ?>

                                <p style="font-weight: bold; margin-left: 64px;"><span><span style="font-weight: bold;">Print

                                Reports</span></span></p>

                                <p style="margin-left: 64px;"><img src="../../fm/images/80CARDIMPORTprintButton.gif"

                                alt="" style="border: none;" width="16"

                                height="16" border="0" /> Selecting

                                the Print Reports button will bring up the report selection window,

                                common to many TruckMate applications. Here, you will select a report

                                file from those available in your system and a Crystal Report will

                                be generated.</p>

                                <p style="margin-left: 64px;">For more information on Report functionality

                                in TruckMate, see the <a href="../../_ref/tm_basics/_rwr_over.htm">Crystal

                                Reports Reference</a>.</p>

                                <p style="font-weight: bold; margin-left: 64px;">Exit</p>

                                <p style="margin-left: 64px;"><img src="../../util/images/80SQLEXECexitButton.gif"

                                alt="" style="border: none;" width="16"

                                height="16" border="0" /> Selecting

                                this option will close the eManifest program.</p><?rh-droptext_end ?>

                              <p style="font-weight: normal;"><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a18" dataid="POPUP444744794" ?><span

                                class="glosstext">Multi-Company</span><?rh-dropspot_end ?></p>

                              <?rh-droptext_start class="droptext" id="POPUP444744794" style="display: none;" ?>

                                <p style="margin-left: 64px;">For more information on the Multi-Company

                                options available from the Menu Bar, see the <a href="../../_ref/tm_basics/Multi-Company.htm#Prog_Integration">Multi-Company

                                documentation</a>.</p><?rh-droptext_end ?>

                              <p style="font-weight: normal;"><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a20" dataid="POPUP496340166" ?><span

                                class="glosstext">Navigate Menu</span><?rh-dropspot_end ?></p>

                              <?rh-droptext_start class="droptext" id="POPUP496340166" style="display: none;" ?>

                                <p style="margin-left: 64px;">The Navigate Menu contains the standard

                                TruckMate Navigation Bar, used to browse your Database records, as

                                well as the following options:</p>

                                <p style="font-weight: bold; margin-left: 64px;"><span style="font-weight: bold;">Find</span></p>

                                <p style="margin-left: 64px;"><img src="../../util/images/80CONFIGEXPLORERfindButton.gif"

                                alt="" style="border: none;" width="17"

                                height="15" border="0" /> Click

                                this button to search for a specific manifest record using a variety

                                of criteria.</p><?rh-droptext_end ?>

                              <p style="font-weight: normal;"><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a21" dataid="POPUP496357075" ?><span

                                class="glosstext">Tools Menu</span><?rh-dropspot_end ?></p>

                              <?rh-droptext_start class="droptext" id="POPUP496357075" style="display: none;" ?>

                                <p style="font-weight: bold; margin-left: 64px;"><span><span style="font-weight: bold;">TruckMate

                                Monitor</span></span></p>

                                <p style="font-weight: bold; margin-left: 64px;"><img src="../../util/images/80MILESERVtmMonitorButton.gif"

                                alt="" style="border: none;"

                                width="16"

                                height="16"

                                border="0" />

                                <span style="font-weight: normal;">Click the down arrow next to this

                                button to access the various functions of the new</span> <a href="../../_ref/tm_basics/truckmate_monitor.htm">TruckMate

                                Monitor</a>.</p>

                                <p style="font-weight: bold; margin-left: 64px;"><span style="font-weight: bold;">Remember

                                Position / Size</span></p>

                                <p style="margin-left: 64px; font-weight: normal;">Selecting this option

                                will maintain the program window position and size upon close. When

                                the program is re-opened, it will appear the same.</p>

                                <p style="font-weight: bold; margin-left: 64px;">Notes</p>

                                <p style="margin-left: 64px; font-weight: normal;">The Notes option

                                allows free-format capture of notes on each manifest. These Notes

                                do not affect the validation status of a manifest.</p>

                                <p style="font-weight: bold; margin-left: 64px;">Defaults</p>

                                <p style="margin-left: 64px; font-weight: normal;">Selecting this option

                                will open the <a href="#Defaults_Settings_Window">eManifest Defaults

                                and Settings window</a>, which allows you to configure the program

                                defaults for a number of eManifest functions.</p><?rh-droptext_end ?>

                              <p style="font-weight: normal;"><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a22" dataid="POPUP496341493" ?><span

                                class="glosstext">Help Menu</span><?rh-dropspot_end ?></p>

                              <?rh-droptext_start class="droptext" id="POPUP496341493" style="display: none;" ?>

                                <p style="font-weight: bold; margin-left: 64px;"><span style="font-weight: bold;">TruckMate

                                Help</span></p>

                                <p style="margin-left: 64px;"><img src="../../util/images/80MILESERVhelpButton.gif"

                                alt="" style="border: none;" width="16"

                                height="16" border="0" /> Selecting

                                this button will open the eManifest topic in the TruckMate Online

                                Help file (the page you are currently viewing).</p>

                                <p style="font-weight: bold; margin-left: 64px;"><span style="font-weight: bold;">Service

                                Portal</span></p>

                                <p style="font-weight: bold; margin-left: 64px;"><img src="../../util/images/80MILESERVservicePortalButton.gif"

                                alt="" style="border: none;"

                                width="16"

                                height="16"

                                border="0" />

                                <span style="font-weight: normal;">Selecting this button will open

                                an instance of your default Internet browsing software, with the</span>

                                <a href="http://truckmate.tmwsystems.com" target="_blank">http://truckmate.tmwsystems.com</a>

                                <span style="font-weight: normal;">login page displayed.</span></p>

                                <p style="font-weight: bold; margin-left: 64px;">About</p>

                                <p style="margin-left: 64px;"><img src="../../util/images/80MILESERVaboutButton.gif"

                                alt="" style="border: none;" width="16"

                                height="16" border="0" /> Selecting

                                this button will open the standard TruckMate 'About' dialogue, which

                                contains important information about the application you are currently

                                using, including it's version number (important for support calls).</p><?rh-droptext_end ?>

                              <p style="font-weight: normal;"><?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a23" dataid="POPUP496348508" ?><span

                                class="glosstext">Toolbar</span><?rh-dropspot_end ?></p>

                              <?rh-droptext_start class="droptext" id="POPUP496348508" style="display: none;" ?>

                                <p style="font-weight: bold; margin-left: 64px;"><span style="font-weight: bold;">Status

                                Filter</span></p>

                                <p style="margin-left: 64px; font-weight: normal;">Use this drop-down

                                menu to filter the manifest records by Status. The available options

                                are 'Active' records or 'All' records.</p>

                                <p style="font-weight: bold; margin-left: 64px;">User Filter</p>

                                <p style="margin-left: 64px; font-weight: normal;">Use this drop-down

                                menu to filter the manifest records by the User that entered them.

                                You may select a specific 'User ID' or select 'All' to view all records.</p><?rh-droptext_end ?>

                              <h3><a name="Header&lt;bc=15"></a><a name="Header&lt;bc=37"></a><a name="Header&lt;bc=59"></a><a

                                name="Header&lt;bc=81"></a><a name="Header&lt;bc=103"></a> <a name="Header"

                                id="Header"></a>Header</h3>

                              <p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a7" dataid="POPUP496353807" ?><span class="glosstext">Header

                              Section</span><?rh-dropspot_end ?> allows you to create new Manifest records

                              while working in the eManifest program, and to view the status of the

                              Manifest record as it is processed, including a quick summary of any EDI

                              messages received during its generation / approval process.</p>

                              <?rh-droptext_start class="droptext" id="POPUP496353807" style="display: none;" ?>

                                <p style="margin-left: 64px; font-weight: bold;"><img src="../images/80EMANheader.gif"

                                alt="" style="border: none;"

                                width="898"

                                height="193"

                                border="0" /></p>

                                <p style="margin-left: 64px; font-weight: bold;">Manifest Number</p>

                                <p style="margin-left: 64px;">This field will automatically populate

                                when the User selects the '+' button on the TruckMate Navigation Bar

                                to create a new Manifest record.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Trip Number</p>

                                <p style="margin-left: 64px;">When creating a new Manifest record,

                                the User will first be asked if they would like to create a new Manifest

                                record from an existing Dispatch Trip.</p>

                                <p style="margin-left: 64px;">If the User selects '<span style="font-weight: bold;">Yes</span>'

                                to this question, this field will populate with the Trip number from

                                the <a href="../../dispatch/dispatch/index.htm">Dispatch program</a>.

                                Other fields throughout the eManifest program will automatically populate

                                based on the Trip information from Dispatch.</p>

                                <p style="margin-left: 64px;">If the User selects '<span style="font-weight: bold;">No</span>'

                                in response to this question, another dialogue will appear prompting

                                to generate a new Trip number for the Manifest. Selecting 'Yes' at

                                this dialogue will create a new Trip number in this field and create

                                a blank Manifest record. Selecting 'No' at this point will cancel

                                the creation of the Manifest.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Trading Partner</p>

                                <p style="margin-left: 64px;">Use the Database search button to choose

                                a Trading Partner code from those available on your system. Trading

                                Partner codes are created using the &#160;<a href="../edicommgr/edicommgr_over.htm">EDI

                                Communication Manager program</a>. <a href="../edicommgr/tm_EDICOMMGR.htm#CreateProfile">Need

                                to know how?</a></p>

                                <p class="Notes" style="margin-left: 111px;"><b><span style="font-weight: normal;"><img

                                src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

                                border="0" /></span></b> If you have entered eManifest program Defaults

                                for the selected Trading Partner on the <a href="#Defaults_A_Tab">Defaults

                                A Tab</a> or <a href="#Defaults_B_Tab">Defaults B Tab</a>, those defaults

                                will apply when the User creates entries in the various eManifest

                                program Tabs.</p>

                                <p style="margin-left: 64px; font-weight: bold;">SCAC Filer</p>

                                <p style="margin-left: 64px;">Enter the Standard Carrier Alpha Code

                                (SCAC) of the Company generating the Manifest. This field has been

                                added to support Third Party Manifest filing. Most typical Manifests

                                will have the same value in both this field and the 'SCAC Carrier'

                                field, but those companies who have their Manifests created by a Third

                                Party can enter that Third Party's SCAC code here, as this field is

                                mandatory for proper Manifest Validation.</p>

                                <p style="margin-left: 64px; font-weight: bold;">SCAC Carrier</p>

                                <p style="margin-left: 64px;">Enter the Standard Carrier Alpha Code

                                (SCAC) of the Carrier who will be crossing the border with the shipment

                                detailed in the Manifest.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Port of Entry</p>

                                <p style="margin-left: 64px;">If the Manifest details an international

                                shipment, use the Database search button to select the Port of Entry

                                from the Port codes available in your system.</p>

                                <p style="margin-left: 64px; font-weight: bold;">ETA</p>

                                <p style="margin-left: 64px;">Double click this field to open the Calendar

                                Menu. Select the expected time of arrival for the shipment at the

                                selected Port.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Time Zone</p>

                                <p style="margin-left: 64px;">Use the drop-down menu to select the

                                Time Zone related to the Port that will be receiving the shipment.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Daylight</p>

                                <p style="margin-left: 64px;">If Daylight Savings Time is applicable

                                for the selected Port/ETA/Time Zone, select this flag.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Preferred Manifest</p>

                                <p style="margin-left: 64px;">This flag will set the current Manifest

                                record as a 'Customs Preferred' Manifest.</p>

                                <h4 style="margin-left: 52px;">EDI Messages</h4>

                                <p style="margin-left: 64px;">The EDI Messages section will populate

                                with data when you begins sending EDI Messages to the Canadian Border

                                Protection Agency via the <a href="../edicommgr/edicommgr_over.htm">EDI

                                Communications Manager program</a>.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Last Process Status</p>

                                <p style="margin-left: 104px; font-weight: normal;">This field displays

                                the latest Status of the currently displayed Manifest record. This

                                field will update automatically as the Manifest record is taken through

                                the various steps toward completion. This field cannot be edited.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Inbound Messages</p>

                                <p style="margin-left: 104px;">These messages are sent to the CBP by

                                the <a href="../edicommgr/edicommgr_over.htm">EDI Communications Manager

                                program</a>.</p>

                                <ul style="list-style: disc;">

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">309

                                - Customs Manifest</span>: used if sending information on Driver,

                                PUnit, Trailer and Freight Bill (Shipment and Trip).</p></li>

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">353

                                - Customs Events Advisory Details</span>: used if needing to complete

                                the transaction to CBP.</p></li>

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">358

                                - Customs Consist Information</span>: used if sending information

                                just on Driver, PUnit or Trailer (Trip).</p></li>

                                </ul>

                                <p style="margin-left: 104px; font-weight: bold;">Return Messages</p>

                                <p style="margin-left: 104px;">These messages are received by the Client

                                from CBP.</p>

                                <ul style="list-style: disc;">

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">350

                                - Customs Status Information</span>: states a notification from

                                CBP (can be many different types of notifications: maybe Driver

                                detained, or your Customs Broker has not filed their paper-work

                                yet, etc.).</p></li>

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">355

                                - U.S. Customs Acceptance/Rejection</span>: states whether or

                                not CBP accepted or rejected whatever transaction set was sent

                                to them.</p></li>

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">997

                                - Functional Acknowledgment</span>: states that CBP received whatever

                                transaction set was sent to them.</p></li>

                                </ul>

                                <h4 style="margin-left: 52px;">EDI Transaction Set</h4>

                                <p style="margin-left: 64px;">Select the radio option that corresponds

                                to the selected Manifest's message type. The EDI Transaction Set choose

                                will determine the available options in the 'Transaction Set Purpose'

                                drop-down menu, as follows:</p>

                                <ul style="list-style: disc;">

                                <li class="p"><p style="margin-left: 64px; font-weight: bold;">309

                                - Shipment &amp; Trip</p></li>

                                <li class="p"><p style="margin-left: 64px; font-weight: bold;">353

                                - Manifest Status</p></li>

                                <li class="p"><p style="margin-left: 64px; font-weight: bold;">358

                                - Trip Information</p></li>

                                </ul>

                                <p style="margin-left: 104px; font-weight: bold;">Transaction Set Purpose</p>

                                <p style="margin-left: 104px; font-weight: normal;">Select the Transaction

                                Set Purpose code that you wish to use for the selected EDI Transaction

                                Set. Only certain options will be available depending on the EDI Transaction

                                Set radio option you have selected:</p>

                                <ul style="list-style: disc;">

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">309 - Shipments &amp; Trip</span>:</p></li>

                                <li style="list-style: none; display: inline;"><ul style="list-style: circle;">

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">P - Prelim</span>: means you might

                                be adding another Freight Bill to the Shipment.</p></li>

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">W - Origin</span>: means you are

                                submitting everything (Trip and/or Shipment).</p></li>

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">Y - Amend</span>: means you might

                                be amending a Freight Bill you already sent (perhaps because

                                you sent the wrong quantity or something on the Freight Bill

                                was incorrect and thus needs amendment).</p></li>

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">3 - Delete</span>: means you want

                                to delete the Shipment and/or Trip.</p></li>

                                </ul></li>

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">353 - Manifest Status</span>:</p></li>

                                <li class="p" style="list-style: circle;"><p style="margin-left: 144px;"><span

                                style="font-weight: bold;">Z - End</span>:</p></li>

                                <li class="p" style="list-style: circle;"><p style="margin-left: 144px;"><span

                                style="font-weight: bold;">H - Notify</span>:</p></li>

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">358 - Trip Information</span>:</p></li>

                                <li style="list-style: none; display: inline;"><ul style="list-style: circle;">

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;">b:

                                means you are just sending the Trip information for the first

                                time.</p></li>

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">Y - Amend</span>: means you want

                                to amend a Driver/Punit/Trailer information (perhaps because

                                you sent the wrong Driver or wrong plate number and you need

                                to amend the trip information).</p></li>

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">3 - Delete</span>: means you want

                                to delete the Trip information.</p></li>

                                </ul></li>

                                </ul>

                                <p style="margin-left: 104px; font-weight: bold;">Amendment Reason

                                Code</p>

                                <p style="margin-left: 104px; font-weight: normal;">This drop-down

                                menu will allow you to select an Manifest Amendment Reason Code.</p>

                                <p class="Notes" style="margin-left: 151px;"><b><span style="font-weight: normal;"><img

                                src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

                                border="0" /></span></b> This field is only available if you have

                                selected either '<span style="font-weight: bold;">309 - Shipments

                                &amp; Trip</span>' or '<span style="font-weight: bold;">358 - Trip

                                Information</span>' as your EDI Transaction Set and have specified

                                the '<span style="font-weight: bold;">Y - Amend</span>' option from

                                the 'Transaction Set Purpose' drop-down menu.</p>

                                <p style="margin-left: 104px; font-weight: bold;">353 In-Bond Code</p>

                                <p style="margin-left: 104px; font-weight: normal;">Use the Database

                                search button to select a353 Notification Code from those available

                                in your system.</p>

                                <p class="Notes" style="margin-left: 151px;"><b><span style="font-weight: normal;"><img

                                src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

                                border="0" /></span></b> This field is only available if you have

                                selected the '<span style="font-weight: bold;">353 - Manifest Status</span>'

                                as your EDI Transaction Set and have chosen the '<span style="font-weight: bold;">H

                                - Notify</span>' option from the 'Transaction Set Purpose' drop-down

                                menu.</p>

                                <h4 style="margin-left: 52px;">Applicable Manifest Details</h4>

                                <p style="margin-left: 64px;">Select the radio option that best describes

                                the details of the Manifest being sent.</p>

                                <h4 style="margin-left: 52px;">Processing Buttons</h4>

                                <p style="font-weight: bold; margin-left: 104px;">Validate</p>

                                <p style="margin-left: 104px;">Select this button to Validate the currently

                                displayed Manifest. The Manifest record will be changed from 'ENTRY'

                                status to 'VALIDATED' and the 'Validated' flag next to this button

                                will be checked.</p>

                                <p style="margin-left: 104px;">When you select the Validate button,

                                the eManifest program will attempt to Validate the Manifest as entered,

                                and will output a Validation Log to the <a href="#Validation_Notes_Tab">Validation

                                Notes Tab</a>. If you are having trouble Validating your Manifests,

                                consult the generated log for any warning messages.</p>

                                <p style="font-weight: bold; margin-left: 104px;">Approve</p>

                                <p style="margin-left: 104px;">Select this button to Approve the currently

                                displayed Manifest. The approve button is only available when working

                                with Manifests with 'VALIDATED' status.</p>

                                <p style="font-weight: bold; margin-left: 104px;">Submit EDI</p>

                                <p style="margin-left: 104px;">Select this button to Submit the currently

                                displayed Manifest. The Submit EDI button is only available when working

                                with Manifests with 'APPROVED' status.</p><?rh-droptext_end ?>

                              <h3><a name="Manifests_Tab&lt;bc=16"></a><a name="Manifests_Tab&lt;bc=38"></a><a

                                name="Manifests_Tab&lt;bc=60"></a><a name="Manifests_Tab&lt;bc=82"></a><a

                                name="Manifests_Tab&lt;bc=104"></a> <a name="Manifests_Tab" id="Manifests_Tab"></a>Manifests

                              Tab</h3>

                              <p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a3" dataid="POPUP496364499" ?><span class="glosstext">Manifests

                              Tab</span><?rh-dropspot_end ?> provides a summary of all the Manifests

                              created by the eManifest program, and provides a Status History for each

                              manifest record.</p>

                              <?rh-droptext_start class="droptext" id="POPUP496364499" style="display: none;" ?>

                                <p style="margin-left: 64px;"><img src="../images/80EMANmanifestsTab.gif"

                                alt="" style="border: none;" width="897"

                                height="274" border="0" /></p>

                                <h4 style="margin-left: 52px;">Manifest Summary Grid</h4>

                                <p style="margin-left: 64px;">The Manifest Summary Grid displays your

                                Manifest records, depending on the filters currently set. Using the

                                '<span style="font-weight: bold;">Status</span>' and '<span style="font-weight: bold;">User</span>'

                                Filters available on the eManifest program's <a href="#Menu_Bar">Toolbar</a>,

                                you can have only certain records display here.</p>

                                <p style="margin-left: 64px;">The details listed for each Manifest

                                are entered using the eManifest program's <a href="#Header">Header

                                section</a>. You can complete some tasks using the right-click Context

                                Menu (see below).</p>

                                <h4 class="HeadingCM" style="margin-left: 92px;">Context Menu</h4>

                                <p style="margin-left: 104px; font-weight: bold;">Flag Manifest as

                                Complete</p>

                                <p style="margin-left: 104px;">Select this option when a currently

                                Active record has been completed. It will be removed from the Record

                                Summary Grid and will be viewable only when the Status Filter is set

                                to 'ALL' or to 'COMPLETE'.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Set Manifest Back

                                to Active</p>

                                <p style="margin-left: 104px; font-weight: normal;">If the User must

                                make some changes to a Manifest with the status of 'COMPLETE', selecting

                                this option will set the Manifest's status to 'REWORK', allowing it

                                to be modified. Note that to view Manifests with 'COMPLETE' status,

                                you must configure the Status Filter in the <a href="#Menu_Bar">Toolbar</a>.</p>

                                <h4 style="margin-left: 52px;">Status Summary Grid</h4>

                                <p style="margin-left: 64px;">The Status Summary Grid displays all

                                of the Status changes that have been applied to the Manifest selected

                                in the Manifest Summary Grid, as well as some information regarding

                                when and whom completed the changes. These records are for informational

                                purposes only, and cannot be edited.</p><?rh-droptext_end ?>

                              <h3><a name="Vehicle_Tab&lt;bc=21"></a><a name="Vehicle_Tab&lt;bc=43"></a><a

                                name="Vehicle_Tab&lt;bc=65"></a><a name="Vehicle_Tab&lt;bc=87"></a><a

                                name="Vehicle_Tab&lt;bc=109"></a> <a name="Vehicle_Tab" id="Vehicle_Tab"></a>Vehicle

                              Tab</h3>

                              <p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a4" dataid="POPUP496349970" ?><span class="glosstext">Vehicle

                              Tab</span><?rh-dropspot_end ?> provides a summary of the Power Unit attached

                              to the currently selected Manifest record.</p>

                              <?rh-droptext_start class="droptext" id="POPUP496349970" style="display: none;" ?>

                                <p style="margin-left: 64px;"><img src="../images/80EMANvehicleTab.gif"

                                alt="" style="border: none;" width="897"

                                height="308" border="0" /></p>

                                <h4 style="margin-left: 52px;">Vehicle Summary Grid</h4>

                                <p style="margin-left: 64px;">The Vehicle Summary Grid lists details

                                regarding the Power Unit attached to the Manifest displayed in the

                                eManifest program <a href="#Header">Header section</a>. These values

                                normally populate automatically when a Manifest record is created

                                from a Dispatch Trip, but the User has the option of modifying these

                                detail records using the Tractor Details section below.</p>

                                <h4 style="margin-left: 52px;">Tractor Details</h4>

                                <p style="margin-left: 64px;">The Tractor Details section allows you

                                to edit the details of the Power Unit(s) attached to the selected

                                Manifest. If creating a Manifest record from a Dispatch Trip, some

                                of these fields may be automatically populated based on the Power

                                Unit's configuration in the <a href="../../profile/punit/punit_over.htm#18CustomsTab">Power

                                Unit Profiles program &gt; Customs Tab</a>. Editing details regarding

                                a specific Power Unit in this section will not affect the Power Unit's

                                standard configuration as detailed on the Power Unit Profiles program

                                &gt; Customs Tab.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Power Unit</p>

                                <p style="margin-left: 104px; font-weight: normal;">To choose a Power

                                Unit to attach to the Manifest select the Database search button to

                                view the Power Units available in your system. Power Unit codes are

                                created and maintained in the <a href="../../profile/punit/punit_over.htm">Power

                                Unit Profiles program</a>.</p>

                                <p class="Notes" style="margin-left: 151px;"><b><span style="font-weight: normal;"><img

                                src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

                                border="0" /> &#160;</span></b>You may, alternatively, enter a Power

                                Unit code that is not contained in the TruckMate system. The eManifest

                                program allows the entry of non-TruckMate resources without the need

                                of adding them into TruckMate.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Type</p>

                                <p style="margin-left: 104px; font-weight: normal;">Use the Database

                                search button to select an ACE Type value for the selected Power Unit.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Serial #</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the Power

                                Unit's Serial Number in the field provided.</p>

                                <p style="margin-left: 104px; font-weight: bold;">License (Primary)

                                / State/Prov / Country</p>

                                <p style="margin-left: 104px; font-weight: normal;">Because a Power

                                Unit may have different Licenses for various regions, you can enter

                                up to 4 different License plate numbers and their associated geographic

                                specifications.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Unit's ACE ID / ID

                                Type</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the Power

                                Unit's ACE ID in the field provided, then select the ID Type. 'AID'

                                refers to ACE ID, and 'CNV' refers to a Conveyance ID.</p>

                                <p style="margin-left: 104px; font-weight: bold;">DOT #</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the Power

                                Unit's U.S. Department of Transportation number.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Transponder ID</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the Power

                                Unit's unique Transponder ID.</p>

                                <h5 style="margin-left: 104px;">Shipment Specific Information</h5>

                                <p style="margin-left: 144px; font-weight: bold;">Bond Liability</p>

                                <p style="margin-left: 144px; font-weight: normal;">Use the Database

                                search button to select a Bond Type for the selected Manifest. The

                                Type Codes correspond as follows:</p>

                                <ul style="list-style: disc;">

                                <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

                                style="font-weight: bold;">A</span>: loaded move. Merchandise

                                release covered by Carrier's Bond.</p></li>

                                <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

                                style="font-weight: bold;">B</span>: loaded move. Merchandise

                                release covered by Importer's Bond.</p></li>

                                <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

                                style="font-weight: bold;">C</span>: empty move. Equipment release

                                covered by Carrier's Bond.</p></li>

                                <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

                                style="font-weight: bold;">D</span>: empty move. Equipment release

                                covered by Importer's Bond.</p></li>

                                </ul>

                                <p style="margin-left: 144px; font-weight: bold;">Seal #1 / Seal #2

                                / Seal #3 / Seal #4</p>

                                <p style="margin-left: 144px; font-weight: normal;">Enter the Seal

                                number attached to the Trailer. You can enter up to 4 unique seals.</p><?rh-droptext_end ?>

                              <h3><a name="Equipment_Tab&lt;bc=13"></a><a name="Equipment_Tab&lt;bc=35"></a><a

                                name="Equipment_Tab&lt;bc=57"></a><a name="Equipment_Tab&lt;bc=79"></a><a

                                name="Equipment_Tab&lt;bc=101"></a> <a name="Equipment_Tab" id="Equipment_Tab"></a>Equipment

                              Tab</h3>

                              <p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a5" dataid="POPUP496356691" ?><span class="glosstext">Equipment

                              Tab</span><?rh-dropspot_end ?> provides a summary of the Trailer attached

                              to the currently selected Manifest record.</p>

                              <?rh-droptext_start class="droptext" id="POPUP496356691" style="display: none;" ?>

                                <p style="margin-left: 64px;"><img src="../images/80EMANequipmentTab.gif"

                                alt="" style="border: none;" width="897"

                                height="299" border="0" /></p>

                                <h4 style="margin-left: 52px;">Equipment Summary Grid</h4>

                                <p style="margin-left: 64px;">The Vehicle Summary Grid lists details

                                regarding the Trailer(s) attached to the Manifest displayed in the

                                eManifest program <a href="#Header">Header section</a>. These values

                                normally populate automatically when a Manifest record is created

                                from a Dispatch Trip, but the User has the option of modifying these

                                detail records using the Trailer Details section below.</p>

                                <h4 style="margin-left: 52px;">Trailer Details</h4>

                                <p style="margin-left: 64px;">The Tractor Details section allows you

                                to edit the details of the Trailer(s) attached to the selected Manifest.

                                If creating a Manifest record from a Dispatch Trip, some of these

                                fields may be automatically populated based on the Trailer's configuration

                                in the <a href="../../profile/trailer/trailer_over.htm#19CustomsTab">Trailer

                                Profiles program &gt; Customs Tab</a>. Editing details regarding a

                                specific Trailer in this section will not affect the Trailer's standard

                                configuration as detailed on the Trailer Profiles program &gt; Customs

                                Tab.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Unit ID</p>

                                <p style="margin-left: 104px; font-weight: normal;">To choose a Trailer

                                to attach to the Manifest select the Database search button to view

                                the Trailers available in your system. Trailer codes are created and

                                maintained in the <a href="../../profile/trailer/trailer_over.htm">Trailer

                                Profiles program</a>.</p>

                                <p class="Notes" style="margin-left: 151px;"><b><span style="font-weight: normal;"><img

                                src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

                                border="0" /> &#160;</span></b>You may, alternatively, enter a Trailer

                                code that is not contained in the TruckMate system. The eManifest

                                program allows the entry of non-TruckMate resources without the need

                                of adding them into TruckMate.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Type</p>

                                <p style="margin-left: 104px; font-weight: normal;">Use the Database

                                search button to select an ACE Type value for the selected Trailer.</p>

                                <p style="margin-left: 104px; font-weight: bold;">License (Primary)

                                / State/Prov / Country</p>

                                <p style="margin-left: 104px; font-weight: normal;">Because a Trailer

                                may have different Licenses for various regions, you can enter up

                                to 4 different License plate numbers and their associated geographic

                                specifications.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Alpha Prefix / Nbr</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the Trailer's

                                Alpha Prefix code and then it's number in the field provided.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Carrier's ACE ID</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the associated

                                Carrier's ACE ID in the field provided.</p>

                                <h5 style="margin-left: 104px;">Shipment Specific Information</h5>

                                <p style="margin-left: 144px; font-weight: bold;">Bond Liability</p>

                                <p style="margin-left: 144px; font-weight: normal;">Use the Database

                                search button to select a Bond Type for the selected Manifest. The

                                Type Codes correspond as follows:</p>

                                <ul style="list-style: disc;">

                                <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

                                style="font-weight: bold;">A</span>: loaded move. Merchandise

                                release covered by Carrier's Bond.</p></li>

                                <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

                                style="font-weight: bold;">B</span>: loaded move. Merchandise

                                release covered by Importer's Bond.</p></li>

                                <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

                                style="font-weight: bold;">C</span>: empty move. Equipment release

                                covered by Carrier's Bond.</p></li>

                                <li class="p"><p style="margin-left: 144px; font-weight: normal;"><span

                                style="font-weight: bold;">D</span>: empty move. Equipment release

                                covered by Importer's Bond.</p></li>

                                </ul>

                                <p style="margin-left: 144px; font-weight: bold;">Seal #1 / Seal #2

                                / Seal #3 / Seal #4</p>

                                <p style="margin-left: 144px; font-weight: normal;">Enter the Seal

                                number attached to the Trailer. You can enter up to 4 unique seals.</p><?rh-droptext_end ?>

                              <h3><a name="Crew_Tab&lt;bc=7"></a><a name="Crew_Tab&lt;bc=29"></a><a name="Crew_Tab&lt;bc=51"></a><a

                                name="Crew_Tab&lt;bc=73"></a><a name="Crew_Tab&lt;bc=95"></a> <a name="Crew_Tab"

                                id="Crew_Tab"></a>Crew Tab</h3>

                              <p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a15" dataid="POPUP496355398" ?><span class="glosstext">Crew

                              Tab</span><?rh-dropspot_end ?> allows the User to attach Drivers, Passenger

                              and general Crew members to the Manifest.</p>

                              <?rh-droptext_start class="droptext" id="POPUP496355398" style="display: none;" ?>

                                <p style="margin-left: 64px;"><img src="../images/80EMANcrewTab.gif"

                                alt="" style="border: none;" width="893"

                                height="317" border="0" /></p>

                                <p class="Notes" style="margin-left: 111px;"><b><span style="font-weight: normal;"><img

                                src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

                                border="0" /></span></b> Many of these fields can be set to automatically

                                populate based on the default settings in the 'Crew' section on the

                                <a href="#Defaults_A_Tab">Defaults A Tab</a>.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Driver / Crew</p>

                                <p style="margin-left: 64px; font-weight: normal;">Use the Database

                                search button to select a Driver for the current Shipment and then

                                assign them 'FAST/ACE' number and an 'Identification Type'. During

                                the Validation check of the Manifest, the program will verify that

                                the Driver has at least one of: '5K' (Commercial Drv Lic), or 'PY'

                                (FAST ID) Identification types.</p>

                                <p style="margin-left: 64px; font-weight: bold;">FAST / ACE</p>

                                <p style="margin-left: 64px;">Enter the Driver / Crew member's FAST

                                / ACE code in the space provided.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Identification Type</p>

                                <p style="margin-left: 64px;">Use the drop-down menu to select the

                                ACE Code Identification Type.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Name / Birthdate /

                                Gender / Citizenship</p>

                                <p style="margin-left: 64px; font-weight: normal;">These details should

                                automatically populate depending on the Driver Code selected. If you

                                are entering a new Driver, you must fill out these fields as necessary.</p>

                                <h4 style="margin-left: 52px;">Initial US Destination</h4>

                                <p style="margin-left: 64px;">Use these fields to configure the initial

                                U.S. Destination for the currently displayed Shipment.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Client ID Look-Up</p>

                                <p style="margin-left: 104px; font-weight: normal;">Use the Database

                                search button to select the Client ID that will be the initial U.S.

                                destination of the Shipment. Client IDs and their associated details

                                are maintained in the <a href="../../profile/profile/profile_cust.htm">Customer

                                &amp; Vendor Profiles program</a>.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Address Information</p>

                                <p style="margin-left: 104px; font-weight: normal;">The Client's address

                                information will automatically populate based on the Client ID selected.</p>

                                <h4 style="margin-left: 52px;">Crew Identification</h4>

                                <p style="margin-left: 64px;">This section is used to attach other

                                Crew members to the Manifest record. Use the '+' button on the TruckMate

                                Naviation Bar and enter their respective details in the provided fields.

                                Additional Crew members will then display on the Crew Identification

                                Grid.</p><?rh-droptext_end ?>

                              <h3><a name="BOL_Tab&lt;bc=1"></a><a name="BOL_Tab&lt;bc=23"></a><a name="BOL_Tab&lt;bc=45"></a><a

                                name="BOL_Tab&lt;bc=67"></a><a name="BOL_Tab&lt;bc=89"></a> <a name="BOL_Tab"

                                id="BOL_Tab"></a>Bill of Lading Tab</h3>

                              <h4 style="margin-left: 52px;">Bill of Lading Grid</h4>

                              <p style="margin-left: 64px;">The Bill of Lading Grid displays any Freight

                              Bills that are attached to the current Shipment / Manifest. Changes to

                              the Freight Bill detail records are accomplished on the Bill of Lading

                              Sub-Tabs, described below. You also have access to two Context Menu options

                              from this Grid, which allow you to quickly remove Freight Bills from any

                              Shipments that need amendment.</p>

                              <h4 class="HeadingCM" style="margin-left: 92px;">Context Menu</h4>

                              <p style="margin-left: 104px; font-weight: bold;">Skip All Bills</p>

                              <p style="margin-left: 104px;">Selecting this option will set the 'Skip

                              Bill' field to 'True' on all Freight Bills in the Bill of Lading Grid,

                              removing them from the currently displayed Manifest. This is useful when

                              you are amending a Shipment with multiple Freight Bills on it, but do

                              not wish to make any modifications to a specific Freight Bill (because

                              it was correctly submitted the first time).</p>

                              <p style="margin-left: 104px; font-weight: bold;">Clear Skip on All Bills</p>

                              <p style="margin-left: 104px;">Selecting this option will change the 'Skip

                              Bill' field from 'True' back to 'False', including the Freight Bill(s)

                              in the Manifest.</p>

                              <h4 style="margin-left: 52px;"><a name="BOL_Item_Summary_Tab&lt;bc=5"></a><a

                                name="BOL_Item_Summary_Tab&lt;bc=27"></a><a name="BOL_Item_Summary_Tab&lt;bc=49"></a><a

                                name="BOL_Item_Summary_Tab&lt;bc=71"></a><a name="BOL_Item_Summary_Tab&lt;bc=93"></a>

                              <a name="BOL_Item_Summary_Tab" id="BOL_Item_Summary_Tab"></a>Item Summary

                              Tab</h4>

                              <p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                href="javascript:TextPopup(this)"

                                id="a6" dataid="POPUP496361272" ?><span

                                class="glosstext">Item Summary Tab</span><?rh-dropspot_end ?> shows

                              the details of the Freight Bill attached to the selected Manifest record

                              and allows some configuration.</p>

                              <?rh-droptext_start class="droptext" id="POPUP496361272" style="display: none;" ?>

                                <p style="margin-left: 104px;"><img src="../images/80EMANbolItemSummaryTab.gif"

                                alt="" style="border: none;" width="885"

                                height="183" border="0" /></p>

                                <p class="Notes" style="margin-left: 151px;"><b><span style="font-weight: normal;"><img

                                src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

                                border="0" /></span></b> Many of these fields can be set to automatically

                                populate based on the default settings in the 'Bill of Lading' section

                                on the <a href="#Defaults_A_Tab">Defaults A Tab</a>.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Bill #</p>

                                <p style="margin-left: 104px;">This field displays the Freight Bill

                                number of the Freight Bill currently selected in the Bill of Lading

                                Grid.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Skip Bill During

                                Processing</p>

                                <p style="margin-left: 104px; font-weight: normal;">Selecting this

                                flag will remove the selected Freight Bill Manifest that is sent electronically.

                                If you have multiple Freight Bills in a Manifest that has been sent,

                                and not all of them require amending, use this flag to avoid submitting

                                the same Freight Bill multiple times.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Amendment / Amendment

                                Type / Amendment Reason Code</p>

                                <p style="margin-left: 104px;">If the Freight Bill selected in the

                                Bill of Lading Grid requires amending/modification, select the 'Amendment'

                                flag, then use the 'Amendment Type' drop down menu to choose the a

                                value from the following:</p>

                                <ol style="list-style: disc;">

                                <li style="list-style: none; display: inline;"><ul style="list-style: disc;">

                                <li class="p"><p style="margin-left: 64px;"><span style="font-weight: bold;">A</span>

                                - Add a Freight Bill</p></li>

                                <li class="p"><p style="margin-left: 64px;"><span style="font-weight: bold;">D</span>

                                - Delete a previously submitted Freight Bill.</p></li>

                                <li class="p"><p style="margin-left: 64px;"><span style="font-weight: bold;">M</span>

                                - Modify a previously submitted Freight Bill.</p></li>

                                </ul></li>

                                </ol>

                                <p style="margin-left: 104px;">Once you have chosen an 'Amendment Type',

                                you must then select an 'Amendment Reason Code' by selecting the Database

                                search button and choosing the reason for amendment from the list

                                of available options in your system.</p>

                                <p style="margin-left: 104px; font-weight: bold;">SCAC / Waybill</p>

                                <p style="margin-left: 104px;">These fields displays the SCAC number

                                used to file the Freight Bill, as well as the Waybill number of the

                                Freight Bill currently selected in the Bill of Lading Grid.</p>

                                <p class="Notes" style="margin-left: 151px;"><b><span style="font-weight: normal;"><img

                                src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

                                border="0" /></span></b> The 'Waybill' field will default to a blank

                                field (rather than have it auto-populate with the Freight Bill Number.

                                This is to ensure that a Dispatcher does not send the eManifest without

                                updating the Waybill number manually. If a User attempts to send the

                                eManifest with a blank 'Waybill' field, the eManifest program will

                                return an error and won't send until they add the waybill number.</p>

                                <p style="margin-left: 104px;"><span style="margin-left: 104px; font-weight: bold;">BOL

                                Type</span></p>

                                <p style="margin-left: 104px;">Use the Database search button to select

                                a Bill of Lading Type from those available on your system. The User

                                can select from the following Types:</p>

                                <ul style="list-style: disc;">

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

                                00</span>: Regular Bill.</p></li>

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

                                13</span>: Sec 321 Release.</p></li>

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

                                14</span>: Intangibles.</p></li>

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

                                18</span>: Goods Astray. This type entails several specific requirements.

                                See the 'Goods Astray' section of the <a href="#BOL_InBond_Tab">In-Bond

                                Tab</a> for more details.</p></li>

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

                                24</span>: Single Entry Per C4 Line Release.</p></li>

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

                                25</span>: Individual Entry for Multiple C4 Line Releases.</p></li>

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

                                33</span>: Preferred FAST Shipment.</p></li>

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Type

                                34</span>: Preferred Pre-Arrival Processing System (PAPS) Shipment.</p></li>

                                </ul>

                                <p style="margin-left: 104px; font-weight: bold;">Service Code</p>

                                <p style="margin-left: 104px; font-weight: normal;">Use the Database

                                search button to select the ACE Service Code required for the selected

                                Freight Bill on this Manifest.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Foreign POL / POL

                                Type</p>

                                <p style="margin-left: 104px; font-weight: normal;">Use the Database

                                search button to select the Foreign POL and the drop down menu to

                                select the POL Type.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Multiple Equipment

                                Assignment</p>

                                <p style="margin-left: 104px; font-weight: normal;">This flag allows

                                you to identify the Shipment as having Multiple Equipment assigned

                                to it. If selected, the applicable Equipment unit must be manually

                                selected for each Detail record of the Shipment on the <a href="#BOL_Details_Tab">Details

                                Tab</a>. <span style="margin-left: 104px; font-weight: normal;">This

                                field is useful in a &quot;Two Trailer, One Shipment&quot; scenario.</span></p>

                                <p style="margin-left: 104px; font-weight: bold;">Single Equipment

                                Assignment</p>

                                <p style="margin-left: 104px; font-weight: normal;">If the shipment

                                is to only have a single piece of Equipment associated with it, use

                                the Database search button to select a Trailer code from your system.</p>

                                <h4 style="margin-left: 92px;">Shipper</h4>

                                <p style="margin-left: 104px; font-weight: normal;">The Shipper section

                                will automatically populate based on the Freight Bill information

                                found in the Freight Bill specified by the 'Bill #' field.</p>

                                <h4 style="margin-left: 92px;">Consignee</h4>

                                <p style="margin-left: 104px; font-weight: normal;"><span style="font-weight: normal;">The

                                Consignee section will automatically populate based on the Freight

                                Bill information found in the Freight Bill specified by the 'Bill

                                #' field.</span></p><?rh-droptext_end ?>

                              <h4 style="margin-left: 52px;"><a name="BOL_InBond_Tab&lt;bc=4"></a><a

                                name="BOL_InBond_Tab&lt;bc=26"></a><a name="BOL_InBond_Tab&lt;bc=48"></a><a

                                name="BOL_InBond_Tab&lt;bc=70"></a><a name="BOL_InBond_Tab&lt;bc=92"></a>

                              <a name="BOL_InBond_Tab" id="BOL_InBond_Tab"></a>In-Bond Tab</h4>

                              <p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                href="javascript:TextPopup(this)"

                                id="a8" dataid="POPUP496372163" ?><span

                                class="glosstext">In-Bond Tab</span><?rh-dropspot_end ?> shows the

                              details of the Shipment's In-Bond Customs information.</p>

                              <?rh-droptext_start class="droptext" id="POPUP496372163" style="display: none;" ?>

                                <p style="margin-left: 104px;"><img src="../images/80EMANbolInBondTab.gif"

                                alt="" style="border: none;" width="881"

                                height="183" border="0" /></p>

                                <p class="Notes" style="margin-left: 151px;"><b><span style="font-weight: normal;"><img

                                src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

                                border="0" /></span></b> Many of these fields can be set to automatically

                                populate based on the 'Entry Type' selected by configuring defaults

                                on the <a href="#Defaults_B_Tab">Defaults B Tab</a>.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Entry Type</p>

                                <p style="margin-left: 104px; font-weight: normal;">Use the Database

                                search button to select the Entry Type of the displayed Manifest.

                                The Entry Type values correspond as follows:</p>

                                <ul style="list-style: disc;">

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">Type 61</span>: Immediate Transportation.</p></li>

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">Type 62</span>: Transportation Exportation.

                                This Type is intended for export shipments (the 'Arrival Port'

                                and the 'U.S. In-Bond Port' cannot be the same). <span style="margin-left: 104px;

                                font-weight: normal;">Type 62 means the Freight is entering the

                                U.S. and is intended for departure from the U.S. at another Port.</span></p></li>

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">Type 63</span>: Immediate Exportation.

                                Type 63 is for Immediate Exportation from the Port the Freight

                                is arriving into the U.S. at.</p></li>

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">Type 65</span>: Permit to Proceed (Permit

                                to Transfer). This Type designates local Freight transfers.</p></li>

                                </ul>

                                <p style="margin-left: 104px; font-weight: bold;">U.S. In-Bond Port</p>

                                <p style="margin-left: 104px; font-weight: normal;">Use the Database

                                search button to select the U.S. Port of Entry where the shipment

                                will clear U.S. Customs.</p>

                                <p style="margin-left: 104px; font-weight: bold;">FDA Monitored Goods</p>

                                <p style="margin-left: 104px; font-weight: normal;">If the displayed

                                shipment contains Food and Drug Administration monitored goods, select

                                this flag.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Customs Entry #</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the In-Bond

                                Entry number that was supplied for the shipment by the Canadian Border

                                Protection agency (CBP) upon entry into the U.S.</p>

                                <p style="margin-left: 104px; font-weight: bold;">In-Bond Control #</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the 9-digit

                                In-Bond Control # supplied by U.S. Customs. If a 9-digit value is

                                not entered, the eManifest program will generate a warning message

                                during the Validation process.</p>

                                <p style="margin-left: 104px; font-weight: bold;">FIRMS Code</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the FIRMS

                                location identifier code of the destination arrival/transfer facility.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Customs Returned

                                Entry #</p>

                                <p style="margin-left: 104px; font-weight: normal;">This field will

                                display the Customs Returned Entry # provided by a 350 EDI from the

                                Canadian Border Protection agency. This field is display only and

                                cannot be modified.</p>

                                <h4 style="margin-left: 92px;">Goods Astray - Type 18</h4>

                                <p style="margin-left: 104px;">If the Manifest is for a Goods Astray

                                shipment (Type 18), the following special restrictions should be noted:</p>

                                <ol style="list-style: decimal;">

                                <li class="p"><p style="margin-left: 104px;">Must be an In-Bond

                                Shipment under the Carrier’s own bond.</p></li>

                                <li class="p"><p style="margin-left: 104px;">Must not have left

                                the Carrier's custody while astray from the U.S.</p></li>

                                <li class="p"><p style="margin-left: 104px;">Freight must return

                                to the U.S. with 45 days of departing the U.S. (or duties become

                                payable).</p></li>

                                <li class="p"><p style="margin-left: 104px;">Shipper and Consignee

                                must both be of U.S. Origin</p></li>

                                </ol>

                                <p style="margin-left: 144px; font-weight: bold;">Original Date of

                                Departure</p>

                                <p style="margin-left: 144px; font-weight: normal;">Double click this

                                field to select the date of original departure from the U.S. using

                                a calendar menu. The Freight in the Shipment must return to the U.S.

                                within 45 days of the date in this field.</p>

                                <p style="margin-left: 144px; font-weight: bold;">Goods did not leave

                                Carrier custody while astray</p>

                                <p style="margin-left: 144px; font-weight: normal;">This is a required

                                flag when issuing a Goods Astray shipment. If this flag is not checked,

                                the Validation process for the Manifest will fail.</p>

                                <p class="Notes" style="margin-left: 191px;"><b><span style="font-weight: normal;"><img

                                src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

                                border="0" /></span></b> These fields will only be available if the

                                '<span style="font-weight: bold;">BOL Type</span>' is set to '<span

                                style="font-weight: bold;">18</span>' on the <a href="#BOL_Item_Summary_Tab">Item

                                Summary Tab</a>.</p>

                                <h4 style="margin-left: 92px;">Transfer to Onward Bonded Carrier</h4>

                                <p style="margin-left: 144px; font-weight: bold;">Carrier SCAC</p>

                                <p style="margin-left: 144px;">Enter the SCAC of the Onward Carrier

                                the In-Bond shipment is expected to be transferred to.</p>

                                <p style="margin-left: 144px; font-weight: bold;">Bonded Carrier ID</p>

                                <p style="margin-left: 144px;">Use the drop-down menu to select the

                                Bonded Carrier's Internal Revenue Services (IRS) Identification code,

                                then enter the Carrier ID in the provided field.</p>

                                <h4 style="margin-left: 92px;">For Export From the U.S.</h4>

                                <p style="margin-left: 104px;">If the displayed shipment is set to

                                leave the United States (export), the following fields are required:</p>

                                <p style="margin-left: 144px; font-weight: bold;">Foreign Destination

                                Port</p>

                                <p style="margin-left: 144px;">Use the Database search button to select

                                a Foreign In-Bond Port Code.</p>

                                <p style="margin-left: 144px; font-weight: bold;">Estimated Departure

                                Date</p>

                                <p style="margin-left: 144px;">Select the calendar icon to chose an

                                estimated departure date for the export from the U.S.</p><?rh-droptext_end ?>

                              <h4 style="margin-left: 52px;"><a name="BOL_Importer_Tab&lt;bc=3"></a><a

                                name="BOL_Importer_Tab&lt;bc=25"></a><a name="BOL_Importer_Tab&lt;bc=47"></a><a

                                name="BOL_Importer_Tab&lt;bc=69"></a><a name="BOL_Importer_Tab&lt;bc=91"></a>

                              <a name="BOL_Importer_Tab" id="BOL_Importer_Tab"></a>Importer / Broker

                              Tab</h4>

                              <p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                href="javascript:TextPopup(this)"

                                id="a12" dataid="POPUP496366709" ?><span

                                class="glosstext">Importer / Broker Tab</span><?rh-dropspot_end ?>

                              allows you to assign an Importer and/or Customs Broker to the current

                              Manifest.</p>

                              <?rh-droptext_start class="droptext" id="POPUP496366709" style="display: none;" ?>

                                <h4 style="margin-left: 52px;"><img src="../images/80EMANimporterBrokerTab.gif"

                                alt="" style="border: none;" width="881"

                                height="183" border="0" /></h4>

                                <h4 style="margin-left: 52px;">Importer</h4>

                                <p class="Notes" style="margin-left: 111px;"><b><span style="font-weight: normal;"><img

                                src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

                                border="0" /> T</span></b>hese fields can be set to automatically

                                populate based on the configuration settings for the 'Importer' section

                                in the <a href="#Defaults_A_Tab">Defaults A Tab</a>.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Importer ID</p>

                                <p style="margin-left: 64px; font-weight: normal;">Use the Database

                                search button to select a Client ID that will be Importing the shipment

                                detailed by the Manifest. The other detail fields in this section

                                will automatically populate based on the Client's setup in the <a

                                href="../../profile/profile/profile_cust.htm">Customer &amp; Vendor

                                Profiles program</a>.</p>

                                <h4 style="margin-left: 52px;">Customs Broker</h4>

                                <p class="Notes" style="margin-left: 111px;"><b><span style="font-weight: normal;"><img

                                src="../../notes.gif" alt="" style="border: none;" width="25" height="25"

                                border="0" /> T</span></b>hese fields can be set to automatically

                                populate based on the configuration settings for the 'Customs Broker'

                                section in the <a href="#Defaults_B_Tab">Defaults B Tab</a>.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Broker Download</p>

                                <p style="margin-left: 64px; font-weight: normal;">Select this flag

                                to requests downloads from the Canadian Border Protection (CBP) to

                                be sent to the Customs Broker.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Filer Code / Filer

                                Name / Port Code</p>

                                <p style="margin-left: 64px; font-weight: normal;">Enter the Customs

                                Broker's Filer information and Port Code in the provided fields.</p><?rh-droptext_end ?>

                              <h4 style="margin-left: 52px;"><a name="BOL_Details_Tab&lt;bc=2"></a><a

                                name="BOL_Details_Tab&lt;bc=24"></a><a name="BOL_Details_Tab&lt;bc=46"></a><a

                                name="BOL_Details_Tab&lt;bc=68"></a><a name="BOL_Details_Tab&lt;bc=90"></a>

                              <a name="BOL_Details_Tab" id="BOL_Details_Tab"></a>Details Tab</h4>

                              <p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                href="javascript:TextPopup(this)"

                                id="a14" dataid="POPUP496344593" ?><span

                                class="glosstext">Details Tab</span><?rh-dropspot_end ?> lists specific

                              information about the kind of goods being shipped on the selected Freight

                              Bill in the Bill of Lading Grid.</p>

                              <?rh-droptext_start class="droptext" id="POPUP496344593" style="display: none;" ?>

                                <p style="margin-left: 104px;"><img src="../images/80EMANbolDetailsTab.gif"

                                alt="" style="border: none;" width="881"

                                height="183" border="0" /></p>

                                <p style="margin-left: 104px;">&#160;</p>

                                <p>&#160;</p><?rh-droptext_end ?>

                              <h4 style="margin-left: 52px;"><a name="BOL_RefNum_Tab&lt;bc=6"></a><a

                                name="BOL_RefNum_Tab&lt;bc=28"></a><a name="BOL_RefNum_Tab&lt;bc=50"></a><a

                                name="BOL_RefNum_Tab&lt;bc=72"></a><a name="BOL_RefNum_Tab&lt;bc=94"></a>

                              <a name="BOL_RefNum_Tab" id="BOL_RefNum_Tab"></a>Reference Numbers Tab</h4>

                              <p style="margin-left: 64px;">The <?rh-dropspot_start class="dropspot"

                                href="javascript:TextPopup(this)"

                                id="a16" dataid="POPUP496364953" ?><span

                                class="glosstext">Reference Numbers Tab</span><?rh-dropspot_end ?>

                              allows the User to attach a variety of specific Reference Numbers required

                              when sending Shipments to Mexico.</p>

                              <?rh-droptext_start class="droptext" id="POPUP496364953" style="display: none;" ?>

                                <p style="margin-left: 104px;"><img src="../images/80EMANbolReferenceNumbersTab.gif"

                                alt="" style="border: none;" width="881"

                                height="182" border="0" /></p>

                                <p style="margin-left: 104px;">Use the '+' button at the bottom of

                                the Reference Grid to create a new record detail line, then use the

                                options in the 'Reference Number Type' section to add a Reference

                                entry.</p>

                                <h4 style="margin-left: 92px;">Reference Number Type</h4>

                                <p style="margin-left: 104px;">These fields are used to add records

                                to the Reference Number Grid. Choose one of the following radio options:</p>

                                <ul style="list-style: disc;">

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Broker's

                                Entry Number - BEN</span>:</p></li>

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Foreign

                                Entry Number (Mexican Pdimento) - FEN</span>:</p></li>

                                <li class="p"><p style="margin-left: 104px;"><span style="font-weight: bold;">Shipper's

                                ID (SID) Number - SI</span>:</p></li>

                                </ul>

                                <p style="margin-left: 104px;">These values will appear in the 'Ref

                                Type' column of the Reference Tab Grid.</p>

                                <p style="font-weight: bold; margin-left: 144px;">Number</p>

                                <p style="margin-left: 144px; font-weight: normal;">Once you have chosen

                                the Reference Number Type, enter the Reference Number here. This value

                                will be added to the 'Reference Value' column in the Reference Tab

                                Grid.</p><?rh-droptext_end ?>

                              <h3><a name="Shipment_Amendment_Tab&lt;bc=19"></a><a name="Shipment_Amendment_Tab&lt;bc=41"></a><a

                                name="Shipment_Amendment_Tab&lt;bc=63"></a><a name="Shipment_Amendment_Tab&lt;bc=85"></a><a

                                name="Shipment_Amendment_Tab&lt;bc=107"></a> <a name="Shipment_Amendment_Tab"

                                id="Shipment_Amendment_Tab"></a>Shipment

                              Amendment Control Tab</h3>

                              <p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a17" dataid="POPUP496372062" ?><span class="glosstext">Shipment

                              Amendment Control Tab</span><?rh-dropspot_end ?> is used to modify (&quot;amend&quot;)

                              a Manifest that has already been submitted. For example, the User may

                              have already sent a 309W but now wants to add another Freight Bill to

                              the Manifest, perhaps because of a clerical error. The User will be able

                              to add the new Freight Bill while skipping the other (already included)

                              Freight Bill so that it is not send again. The Tab may also be used to

                              remove and/or edit one of the Freight Bills already submitted as part

                              of the Manifest.</p>

                              <?rh-droptext_start class="droptext" id="POPUP496372062" style="display: none;" ?>

                                <p style="margin-left: 64px;"><img src="../images/80EMANshipmentAmendmentControlTab.gif"

                                alt="" style="border: none;" width="893"

                                height="229" border="0" /></p>

                                <p style="margin-left: 64px; font-weight: bold;">Bill Number</p>

                                <p style="margin-left: 64px;">This field displays the Freight Bill

                                number of the Freight Bill currently selected in the Shipment Amendment

                                Control Grid.</p>

                                <p style="margin-left: 64px; font-weight: bold;">SCAC / Waybill</p>

                                <p style="margin-left: 64px;">These fields displays the SCAC number

                                used to file the Freight Bill, as well as the Waybill number of the

                                Freight Bill currently selected in the Shipment Amendment Control

                                Grid.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Skip Bill During Processing</p>

                                <p style="margin-left: 64px;">Selecting this flag will remove the selected

                                Freight Bill in the Shipment Amendment Control Grid from the Amended

                                Manifest. If you have multiple Freight Bills in a Manifest that has

                                been sent, and not all of them require amending, use this flag to

                                avoid submitting the same Freight Bill multiple times.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Amendment / Amendment

                                Type / Amendment Reason Code</p>

                                <p style="margin-left: 64px;">If the Freight Bill selected in the Shipment

                                Amendment Control Grid requires amending/modification, select the

                                'Amendment' flag, then use the 'Amendment Type' drop down menu to

                                choose the a value from the following:</p>

                                <ul style="list-style: disc;">

                                <li class="p"><p style="margin-left: 64px;"><span style="font-weight: bold;">A</span>

                                - Add a Freight Bill</p></li>

                                <li class="p"><p style="margin-left: 64px;"><span style="font-weight: bold;">D</span>

                                - Delete a previously submitted Freight Bill.</p></li>

                                <li class="p"><p style="margin-left: 64px;"><span style="font-weight: bold;">M</span>

                                - Modify a previously submitted Freight Bill.</p></li>

                                </ul>

                                <p style="margin-left: 64px;">Once you have chosen an 'Amendment Type',

                                you must then select an 'Amendment Reason Code' by selecting the Database

                                search button and choosing the reason for amendment from the list

                                of available options in your system.</p>

                                <h4 style="margin-left: 52px;">Shipment Amendment Control Grid</h4>

                                <p style="margin-left: 64px;">This Grid displays all of the Freight

                                Bills that are attached to the Manifest. You can highlight a specific

                                Freight Bill in this Grid by selecting one of its fields, and then

                                use the above fields and options to change the amendment values for

                                the selected Freight Bill.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Skip All</p>

                                <p style="margin-left: 64px; font-weight: normal;">Select this button

                                to enable the 'Skip Bill During Processing' flag for all Freight Bills

                                displayed in the Shipment Amendment Control Grid.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Clear All Skips</p>

                                <p style="margin-left: 64px; font-weight: normal;">Select this button

                                to remove the 'Skip Bill During Processing' flag from all Freight

                                Bills displayed in the Shipment Amendment Control Grid.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Clear All Amendments</p>

                                <p style="margin-left: 64px; font-weight: normal;">Selecting this button

                                will remove any data from the 'Amendment Type' and 'Amendment Code'

                                fields and reset the 'Amendment' field to 'False' for all Freight

                                Bills displayed in the Shipment Amendment Control Grid.</p><?rh-droptext_end ?>

                              <h3><a name="Hazardous_Materials_Tab&lt;bc=14"></a><a name="Hazardous_Materials_Tab&lt;bc=36"></a><a

                                name="Hazardous_Materials_Tab&lt;bc=58"></a><a name="Hazardous_Materials_Tab&lt;bc=80"></a><a

                                name="Hazardous_Materials_Tab&lt;bc=102"></a> <a name="Hazardous_Materials_Tab"

                                id="Hazardous_Materials_Tab"></a>Hazardous

                              Materials Tab</h3>

                              <p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a9" dataid="POPUP496369209" ?><span class="glosstext">Hazardous

                              Materials Tab</span><?rh-dropspot_end ?> details any hazardous or dangerous

                              materials included on the Freight Bill(s) attached to the displayed Manifest

                              record. If the Shipment's Freight Bill details in the Customer Service

                              program are identified as 'HazMat' (Hazardous Materials), the detail record

                              will automatically be flagged as 'HazMat' in the eManifest program. If

                              there is a UN HazMat product identification code associated with the Customer

                              Service Detail record, it will be imported into the eManifest Detail record.

                              The eManifest program will also accommodate entered UN codes prefixed

                              with or without the 'UN' code prefix.</p>

                              <?rh-droptext_start class="droptext" id="POPUP496369209" style="display: none;" ?>

                                <p style="margin-left: 64px;"><img src="../images/80EMANhazardousMaterialsTab.gif"

                                alt="" style="border: none;" width="893"

                                height="232" border="0" /></p>

                                <h4 style="margin-left: 52px;">Insurance Information</h4>

                                <p style="margin-left: 64px;">The details in the Insurance Information

                                may automatically populated based on the settings for the selected

                                Trade Partner on the <a href="#Defaults_B_Tab">Defaults B Tab</a>.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Insurance Company</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the name

                                of the Insurance Company that will be covering the insurance for the

                                Hazardous Freight Manifest.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Policy #</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the Policy

                                number with the displayed Insurance Company.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Insurance Amount</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the total

                                amount that the Manifest is insured for.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Year Applicable</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the year

                                in which the Insurance Policy is valid for.</p>

                                <h4 style="margin-left: 52px;">Hazardous Materials Summary Grid</h4>

                                <p style="margin-left: 64px;">This Grid lists the Freight Bills included

                                in the Manifest that contain Dangerous Freight items. The Grid lists

                                several details, including the Freight's unique 'HAZMAT UN Code' and

                                other details, including the 'HAZMAT Contact'.</p>

                                <p style="margin-left: 64px;">Some of the fields in this Grid will

                                automatically populate based on the settings on the <a href="#Defaults_B_Tab">Defaults

                                B Tab</a>. 'UN Codes' and other information regarding Hazardous Freight

                                materials are maintained in the <a href="../../profile/bulkcodes/bulkcodes_over.htm">Bulk

                                Codes Maintenance program</a>.</p><?rh-droptext_end ?>

                              <h3><a name="Message_Details_Tab&lt;bc=18"></a><a name="Message_Details_Tab&lt;bc=40"></a><a

                                name="Message_Details_Tab&lt;bc=62"></a><a name="Message_Details_Tab&lt;bc=84"></a><a

                                name="Message_Details_Tab&lt;bc=106"></a> <a name="Message_Details_Tab"

                                id="Message_Details_Tab"></a>Message

                              Details Tab</h3>

                              <p>The Message Details Tab provides expanded details about the inbound

                              and outbound EDI transactions and pertinent analyses of CBP codes used

                              in transaction sets and expanded interpretations.</p>

                              <h2><a name="Defaults_Settings_Window" id="Defaults_Settings_Window"></a>Defaults

                              and Settings Window</h2>

                              <h3><a name="Defaults_A_Tab&lt;bc=9"></a><a name="Defaults_A_Tab&lt;bc=31"></a><a

                                name="Defaults_A_Tab&lt;bc=53"></a><a name="Defaults_A_Tab&lt;bc=75"></a><a

                                name="Defaults_A_Tab&lt;bc=97"></a> <a name="Defaults_A_Tab" id="Defaults_A_Tab"></a>Defaults

                              A Tab</h3>

                              <p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a1" dataid="POPUP439874787" ?><span class="glosstext">Defaults

                              A Tab</span><?rh-dropspot_end ?> contains several configurable options

                              for various sections of the eManifest program.</p>

                              <?rh-droptext_start class="droptext" id="POPUP439874787" style="display: none;" ?>

                                <p style="margin-left: 64px;"><img src="../images/80EMANdefaultsWindowDefaultsATab.gif"

                                alt="" style="border: none;" width="675"

                                height="473" border="0" /></p>

                                <h4 style="margin-left: 52px;">Manifest Header</h4>

                                <p style="margin-left: 64px;">If you would like to setup defaults that

                                will apply to the <a href="#Header">Header section</a> of the eManifest

                                program, enter details in this section.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Trading Partner</p>

                                <p style="margin-left: 104px;">Use the database search button to select

                                a Trading Partner. The default options you setup on this Tab will

                                be applied when the Trading Partner you select here is used for a

                                Manifest.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Filer SCAC</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the SCAC

                                of the company that is going to be generating the Manifest.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Carrier SCAC</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the SCAC

                                of the Carrier that is going to cross the border with your shipment.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Point of Entry</p>

                                <p style="margin-left: 104px; font-weight: normal;">Use the database

                                search button to select a default Port of Entry for the Manifest.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Time Zone</p>

                                <p style="margin-left: 104px; font-weight: normal;">Use the drop-down

                                menu to select a default Time Zone.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Daylight Savings

                                Applicable</p>

                                <p style="margin-left: 104px; font-weight: normal;">If flagged here,

                                the '<span style="font-weight: bold;">Daylight Savings</span>' flag

                                in the <a href="#Header">Header section</a> will be checked by default

                                when this Trading Partner is added to a Manifest.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Preferred Manifest</p>

                                <p style="margin-left: 104px; font-weight: normal;"><span>If flagged

                                here, the '</span><span style="font-weight: bold;">Preferred Manifest</span><span>'

                                flag in the <a href="#Header">Header section</a> will be checked by

                                default when this Trading Partner is added to a Manifest.</span></p>

                                <p style="margin-left: 104px; font-weight: bold;">Insurance Company

                                / Policy # / Amt / Year</p>

                                <p style="margin-left: 104px; font-weight: normal;">Enter the default

                                Insurance Company and Policy information for the displayed Trading

                                Partner. When this Trading Partner is attached to a Manifest, these

                                values will automatically populate into the <a href="#Hazardous_Materials_Tab">Hazardous

                                Materials Tab</a>.</p>

                                <h4 style="margin-left: 52px;">Auto Refresh</h4>

                                <p style="margin-left: 64px;">The Auto Refresh section controls the

                                global refresh behavior for the eManifest program.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Auto Refresh / Frequency</p>

                                <p style="margin-left: 104px; font-weight: normal;">If you would like

                                the eManifest program grids to refresh while the program is being

                                used, select this flag, then enter an integer value (in seconds) into

                                the '<span style="font-weight: bold;">Frequency</span>' field to determine

                                the interval between automatic refreshes. The Auto-Refresh behaviour

                                is only applicable when the <a href="#Manifests_Tab">Manifests Tab</a>

                                or <a href="#Message_Details_Tab">Message Details Tab</a> is visible.</p>

                                <p style="margin-left: 104px; font-weight: normal;">When working with

                                the eManifest program on a local machine, the following shortcuts

                                are available:</p>

                                <ul style="list-style: disc;">

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">&lt;Ctrl&gt;&lt;R&gt;</span>: toggles

                                refresh on/off.</p></li>

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;">Double-click

                                the '<span style="font-weight: bold;">Auto Refresh</span>' label

                                (bottom right corner of Summary Tab and Messages Details Tab)

                                toggles refresh on/off.</p></li>

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">&lt;Ctrl&gt;&lt;U&gt;</span>: when

                                auto refresh on, increases the number of seconds interval between

                                each refresh.</p></li>

                                <li class="p"><p style="margin-left: 104px; font-weight: normal;"><span

                                style="font-weight: bold;">&lt;Ctrl&gt;&lt;D&gt;</span>: when

                                auto refresh on, decreases the number of seconds interval between

                                each refresh.</p></li>

                                </ul>

                                <h4 style="margin-left: 52px;">Codes Validation</h4>

                                <p style="margin-left: 64px;">These options allow you to verify if

                                the system codes used in the Manifest are accurate during the Validation

                                check:</p>

                                <p style="margin-left: 104px; font-weight: bold;">None</p>

                                <p style="margin-left: 104px; font-weight: normal;">No Codes validation.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Warning</p>

                                <p style="margin-left: 104px;">When exceptions are found, eManifest

                                will return a warning and continue with validation.</p>

                                <p style="margin-left: 104px; font-weight: bold;">Fail</p>

                                <p style="margin-left: 104px; font-weight: normal;">When exceptions

                                are found, eManifest will return an error and validation will fail.</p>

                                <h4 style="margin-left: 52px;">Bill of Lading</h4>

                                <p style="margin-left: 64px;">These options setup defaults for use

                                with the <a href="#BOL_Item_Summary_Tab">Bill of Lading Tab &gt; Item

                                Summary Tab</a> when entering new records.</p>

                                <h4 style="margin-left: 52px;">Crew</h4>

                                <p style="margin-left: 64px;">These options setup defaults for use

                                with the <a href="#Crew_Tab">Crew Tab</a> when entering new records.</p>

                                <h4 style="margin-left: 52px;">Importer</h4>

                                <p style="margin-left: 64px;">These options setup defaults for use

                                with the <a href="#BOL_Importer_Tab">Bill of Lading Tab &gt; Importer

                                / Broker Tab</a> when entering new records.</p><?rh-droptext_end ?>

                              <h3><a name="Defaults_B_Tab&lt;bc=10"></a><a name="Defaults_B_Tab&lt;bc=32"></a><a

                                name="Defaults_B_Tab&lt;bc=54"></a><a name="Defaults_B_Tab&lt;bc=76"></a><a

                                name="Defaults_B_Tab&lt;bc=98"></a> <a name="Defaults_B_Tab" id="Defaults_B_Tab"></a>Defaults

                              B Tab</h3>

                              <p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a2" dataid="POPUP439895551" ?><span class="glosstext">Defaults

                              B Tab</span><?rh-dropspot_end ?> contains several configurable options

                              for various sections of the eManifest program.</p>

                              <?rh-droptext_start class="droptext" id="POPUP439895551" style="display: none;" ?>

                                <p style="margin-left: 64px;"><img src="../images/80EMANdefaultsWindowDefaultsBTab.gif"

                                alt="" style="border: none;" width="675"

                                height="473" border="0" /></p>

                                <h4 style="margin-left: 52px;">In-Bond</h4>

                                <p style="margin-left: 64px;">The settings in this section control

                                the default configuration for the <a href="#BOL_InBond_Tab">Bill of

                                Lading &gt; In-Bond Tab</a>. Any values entered here will become the

                                default values and will be automatically entered into the Bill of

                                Lading &gt; In-Bond Tab when new Manifests are being created.</p>

                                <h4 style="margin-left: 52px;">Hazardous Materials</h4>

                                <p style="margin-left: 64px;">The settings in this section control

                                the default configuration for the <a href="#Hazardous_Materials_Tab">Hazardous

                                Materials Tab</a>. Any values entered here will become the default

                                values and will be automatically entered into the Hazardous Materials

                                Tab when new Manifests are being created.</p>

                                <h4 style="margin-left: 52px;">Customs Brokers</h4>

                                <p style="margin-left: 64px;">The settings in this section control

                                the default configuration for the <a href="#BOL_Importer_Tab">Bill

                                of Lading &gt; Importer / Broker Tab</a>. Any values entered here

                                will become the default values and will be automatically entered into

                                the Bill of Lading &gt; Importer / Broker Tab when new Manifests are

                                being created.</p>

                                <p style="margin-left: 64px;">The top area of the Customs Brokers section

                                sets up a global default for the eManifest program. If you would instead

                                like to setup default Customs Brokers for individual Clients, use

                                the Customs Brokers and Client Relationships Grid.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Broker Download</p>

                                <p style="margin-left: 64px; font-weight: normal;">Select this flag

                                to have the 'Broker Download' flag on the <a href="#BOL_Importer_Tab"

                                style="font-weight: normal;">Bill

                                of Lading &gt; Importer / Broker Tab</a> automatically select when

                                entering a Manifest record. When selected, this flag requests information

                                downloads from the Canadian Border Protection (CBP) agency to be sent

                                to the Customs Broker.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Filer Code / Filer

                                Name / Filer Port</p>

                                <p style="margin-left: 64px;">Enter the Customs Broker information

                                for the selected Client. Some of these fields may automatically populate

                                based on the chosen 'Vendor ID'. These defaults will apply to the

                                'Customs Broker' section of the <a href="#BOL_Importer_Tab">Bill of

                                Lading &gt; Importer / Broker Tab</a>.</p>

                                <h5 style="margin-left: 104px;">Customs Brokers and Client Relationships

                                Grid</h5>

                                <p style="margin-left: 104px;">This Grid allows you to configure specific

                                Custom Broker relationships with your various TruckMate EDI Clients.</p>

                                <p style="margin-left: 144px; font-weight: bold;">Default by Client</p>

                                <p style="margin-left: 144px; font-weight: normal;">If you wish to

                                use setup default Customs Brokers for your individual TruckMate Clients,

                                ensure that this flag is checked, and then enter details for each

                                field below.</p>

                                <p style="margin-left: 144px; font-weight: bold;">Client ID</p>

                                <p style="margin-left: 144px;">Double click this field to select a

                                TruckMate Client ID to create Customs Broker defaults for.</p>

                                <p style="margin-left: 144px; font-weight: bold;">Client Is</p>

                                <p style="margin-left: 144px;">Double click this field to access a

                                drop-down menu where you can set the Client Type. Available options

                                are 'Shipper', 'Consignee', 'Bill-To' and 'Customer'. When the Client

                                selected in the 'Client ID' field is included on a Freight Bill as

                                the 'Client Is' value selected here, the Customs Broker defaults will

                                apply.</p>

                                <p style="margin-left: 144px; font-weight: bold;">Default</p>

                                <p style="margin-left: 144px;">If the 'Client Is' value chosen for

                                the selected Client is that Client's default value, set this field

                                to 'True' by double clicking the field.</p>

                                <p style="margin-left: 144px; font-weight: bold;">Vendor ID</p>

                                <p style="margin-left: 144px;">Choose the Vendor ID / Customs Broker

                                for the selected Client.</p>

                                <p style="margin-left: 144px; font-weight: bold;">Filer Code / Filer

                                Name / Filer Port</p>

                                <p style="margin-left: 144px; font-weight: normal;">Enter the Customs

                                Broker information for the selected Client. Some of these fields may

                                automatically populate based on the chosen 'Vendor ID'.</p><?rh-droptext_end ?>

                              <h3><a name="Notifications_Tab&lt;bc=11"></a><a name="Notifications_Tab&lt;bc=33"></a><a

                                name="Notifications_Tab&lt;bc=55"></a><a name="Notifications_Tab&lt;bc=77"></a><a

                                name="Notifications_Tab&lt;bc=99"></a> <a name="Notifications_Tab"

                                id="Notifications_Tab"></a>Notifications

                              Tab</h3>

                              <p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a11" dataid="POPUP439885047" ?><span class="glosstext">Notifications

                              Tab</span><?rh-dropspot_end ?> allows you to configure how Inbound and

                              Outbound update messages are stored in the <a href="../../dispatch/dispatch/dispatch_trip.htm">Dispatch

                              program &gt; Trip Grid</a>.</p>

                              <?rh-droptext_start class="droptext" id="POPUP439885047" style="display: none;" ?>

                                <p style="margin-left: 64px;"><img src="../images/80EMANnotificationsTab.gif"

                                alt="" style="border: none;" width="675"

                                height="473" border="0" /></p>

                                <h4 style="margin-left: 52px;">Outbound Notifications</h4>

                                <p style="margin-left: 64px;">For each of the Outbound Notification

                                messages, you can configure the <a href="../../dispatch/dispatch/dispatch_trip.htm">Dispatch

                                program &gt; Trip Grid</a> 'User fields' to contain data regarding

                                the Outbound EDI transmissions to the Canadian Border Protection Agency.</p>

                                <p style="margin-left: 64px;">Simply select the '<span style="font-weight: bold;">Trip

                                Update</span>' flag for the EDI transmission you wish to track (309,

                                353 and/or 358), and then use the drop-down menu to select the '<span

                                style="font-weight: bold;">User Field</span>' in the Dispatch program

                                &gt; Trip Grid that will contain the Outbound message notification

                                data.</p>

                                <p style="margin-left: 64px;">This will let your Dispatchers know what

                                data has been sent to the CBP.</p>

                                <h4 style="margin-left: 52px;">Inbound Notifications</h4>

                                <p style="margin-left: 64px;">For each of the Inbound Notification

                                messages, you can configure the <a href="../../dispatch/dispatch/dispatch_trip.htm">Dispatch

                                program &gt; Trip Grid</a> 'User fields' to contain data regarding

                                the Inbound EDI transmissions from the Canadian Border Protection

                                Agency.</p>

                                <p style="margin-left: 64px;">Simply select the '<span style="font-weight: bold;">Trip

                                Update</span>' flag for the EDI transmission you wish to track (350,

                                355 and/or 997), and then use the drop-down menu to select the '<span

                                style="font-weight: bold;">User Field</span>' in the Dispatch program

                                &gt; Trip Grid that will contain the Inbound message notification

                                data.</p>

                                <p style="margin-left: 64px;">This will let your Dispatchers know if

                                the Manifest has been accepted by the CBP.</p><?rh-droptext_end ?>

                              <h3><a name="Cross_Ref_Tab&lt;bc=8"></a><a name="Cross_Ref_Tab&lt;bc=30"></a><a

                                name="Cross_Ref_Tab&lt;bc=52"></a><a name="Cross_Ref_Tab&lt;bc=74"></a><a

                                name="Cross_Ref_Tab&lt;bc=96"></a> <a name="Cross_Ref_Tab" id="Cross_Ref_Tab"></a>Cross

                              Reference Tab</h3>

                              <p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a10" dataid="POPUP439872252" ?><span class="glosstext">Cross

                              Reference Tab</span><?rh-dropspot_end ?> allows you to match TruckMate

                              system codes for Commodities, Units of Measurement and Weight with the

                              codes used by the ACE system.</p>

                              <?rh-droptext_start class="droptext" id="POPUP439872252" style="display: none;" ?>

                                <p style="margin-left: 64px;"><img src="../images/80EMANcrossReferenceTab1.gif"

                                alt="" style="border: none;" width="675"

                                height="377" border="0" /></p>

                                <p style="margin-left: 64px;">The three sections of the Cross Reference

                                Tab allow you to link TruckMate Codes with ACE Harmonized Transit

                                Commodity (HTC) Codes, ACE Manifest Codes and ACE Weight Codes. When

                                a Freight Bill is added to a Manifest, the eManifest program will

                                search the Freight Bill details (as entered in the <a href="../../bill/cserv/Details_Tab.htm">Customer

                                Service program &gt; Details Tab</a>) and match any Commodity Codes

                                found there with HTC and/or ACE Manifest Codes based on the rules

                                specified in the followinj three sections.</p>

                                <p style="margin-left: 64px;">Manifest (HTC / ACE) Codes are equated

                                with TruckMate Codes using the following logic:</p>

                                <ol style="list-style: decimal;">

                                <li class="p"><p style="margin-left: 64px;">The 'Shipper' and 'Consignee',

                                and 'Commodity' (or 'Pieces Unit') all match.</p></li>

                                <li class="p"><p style="margin-left: 64px;">The 'Shipper', and

                                'Commodity' (or 'Pieces Unit') match.</p></li>

                                <li class="p"><p style="margin-left: 64px;">The 'Consignee', and

                                'Commodity' (or 'Pieces Unit') match.</p></li>

                                <li class="p"><p style="margin-left: 64px;">'Commodity' or 'Pieces

                                Unit' match, 'Shipper' and 'Consignee' are blank in the cross

                                reference record.</p></li>

                                </ol>

                                <h4 style="margin-left: 52px;">TruckMate Commodity = ACE HTC</h4>

                                <p style="margin-left: 64px;">This section allows you to link a TruckMate

                                Commodity Code, as defined in the <a href="../../profile/code/index.htm">Codes

                                Maintenance program</a>, with an ACE Harmonized Transit Commodity

                                Code.</p>

                                <p style="margin-left: 104px; font-weight: bold;">TM Code</p>

                                <p style="margin-left: 104px; font-weight: bold;"><span style="font-weight: normal;">Double

                                click this field to select a TruckMate Commodity Code. Commodity Codes

                                are defined in the</span> <a href="../../profile/code/codes_cmod.htm">Codes

                                Maintenance program &gt; Commodity Tab</a><span style="font-weight: normal;">.</span></p>

                                <p style="margin-left: 104px; font-weight: bold;">Shipper / Consignee</p>

                                <p style="margin-left: 104px; font-weight: normal;">Based on the matching

                                logic outlined above, the 'Shipper' and 'Consignee' fields are used

                                to setup Commodity relationships between TruckMate and HTC / ACE that

                                are 'Shipper' and 'Consignee' specific.</p>

                                <p style="margin-left: 144px;"><span style="font-weight: bold;">For

                                example</span>: a client uses Commodity Code '<span style="font-weight: bold;">FAK</span>'

                                for all orders in the Customer Service program. For most freight for

                                the Carrier, the Manifest Unit Code is '<span style="font-weight: bold;">PCS</span>',

                                but for one specific Shipper ('SHIPPERA'), the Manifest Unit Code

                                is '<span style="font-weight: bold;">BLK</span>' (Bulk). This Carrier

                                would set up two Cross Reference records:</p>

                                <ol style="list-style: decimal;">

                                <li style="list-style: none; display: inline;"><ol style="list-style: decimal;">

                                <li style="list-style: none; display: inline;"><ol style="list-style: decimal;">

                                <li class="p" style="font-weight: normal;"><p style="margin-left: 104px;

                                font-weight: normal;">TM Code = FAK, &#160;Shipper

                                = (Blank), Consignee = (Blank), ACE Unit Code = PCS</p></li>

                                <li class="p" style="font-weight: normal;"><p style="margin-left: 104px;

                                font-weight: normal;">TM Code = FAK, &#160;Shipper

                                = SHIPPERA, Consignee = (Blank), ACE Unit Code = BLK</p></li>

                                </ol></li>

                                </ol></li>

                                </ol>

                                <p style="margin-left: 144px;">Thus when normal 'FAK' Freight is entered,

                                the eManifest program will transfer that to the Manifests as 'PCS',

                                but when the specific Carrier 'SHIPPERA' is attached to a Freight

                                Bill as 'Shipper', the Manifest code 'BLK' is used.</p>

                                <p style="margin-left: 104px; font-weight: bold;">ACE HTC Code</p>

                                <p style="margin-left: 104px; font-weight: normal;">When you double-click

                                this field, your web browser will automatically open to the United

                                States International Trade Commission's website (<a href="http://www.usitc.gov/tata/hts/bychapter/index.htm">http://www.usitc.gov/tata/hts/bychapter/index.htm</a>),

                                with the Tariff Information Center page displayed.</p>

                                <p style="margin-left: 104px; font-weight: normal;">Browse the various

                                .PDFs found on this site to locate the specific Commodity you are

                                linking from TruckMate, and then record the HTC Code and enter it

                                in this field. The HTC Code consists of the '<span style="font-weight: bold;">Heading/SubHeading</span>'

                                value and the '<span style="font-weight: bold;">Stat Suffix</span>'

                                value (without any periods), which are found next to the commodity

                                you are shipping in the various .PDFs available at the USITC website.</p>

                                <h4 style="margin-left: 52px;">TruckMate Commodity Unit = ACE Manifest

                                Unit</h4>

                                <p style="margin-left: 64px;">This section allows you to link a TruckMate

                                Commodity Unit Code, as defined in the <a href="../../profile/code/index.htm">Codes

                                Maintenance program</a>, with an ACE Manifest Unit Code.</p>

                                <p style="margin-left: 104px; font-weight: bold;"><span style="font-weight: bold;">TM

                                Code</span></p>

                                <p style="margin-left: 104px; font-weight: bold;"><span style="font-weight: normal;">Double

                                click this field to select a TruckMate Commodity Unit Code. Unit Codes

                                are defined in the</span> <a href="../../profile/code/codes_units.htm">Codes

                                Maintenance program &gt; Units Tab</a><span style="font-weight: normal;">.</span></p>

                                <p style="margin-left: 104px; font-weight: bold;">Shipper / Consignee</p>

                                <p style="margin-left: 104px; font-weight: normal;">See the above description

                                in the 'TruckMate Commodity = ACE HTC' section.</p>

                                <p style="margin-left: 104px; font-weight: bold;">ACE Unit Code</p>

                                <p style="margin-left: 104px; font-weight: normal;">Double click this

                                field to select an ACE Unit Code to match against the 'TM Code'. The

                                ACE Unit Codes are hard-coded into the TruckMate system and cannot

                                be modified.</p>

                                <h4 style="margin-left: 52px;">TruckMate Weight Unit = ACE Weight Unit</h4>

                                <p style="margin-left: 64px;">This section allows you to link a TruckMate

                                Weight Unit Code, as defined in the <a href="../../profile/code/index.htm">Codes

                                Maintenance program</a>, with an ACE Weight Code.</p>

                                <p style="margin-left: 104px; font-weight: bold;"><span style="font-weight: bold;">TM

                                Code</span></p>

                                <p style="margin-left: 104px; font-weight: bold;"><span style="font-weight: normal;">Double

                                click this field to select a TruckMate Commodity Unit Code. Unit Codes

                                are defined in the</span> <a href="../../profile/code/codes_units.htm">Codes

                                Maintenance program &gt; Units Tab</a><span style="font-weight: normal;">.</span></p>

                                <p style="margin-left: 104px; font-weight: bold;">Shipper / Consignee</p>

                                <p style="margin-left: 104px; font-weight: normal;"><span style="font-weight: normal;">See

                                the above description in the 'TruckMate Commodity = ACE HTC' section.</span></p>

                                <p style="margin-left: 104px; font-weight: bold;">ACE Wgt Code</p>

                                <p style="margin-left: 104px; font-weight: normal;">Double click this

                                field to select an ACE Weight Code to match against the 'TM Code'.

                                The ACE Unit Codes are hard-coded into the TruckMate system and cannot

                                be modified.</p><?rh-droptext_end ?>

                              <h3><a name="Passengers_Tab&lt;bc=12"></a><a name="Passengers_Tab&lt;bc=34"></a><a

                                name="Passengers_Tab&lt;bc=56"></a><a name="Passengers_Tab&lt;bc=78"></a><a

                                name="Passengers_Tab&lt;bc=100"></a> <a name="Passengers_Tab" id="Passengers_Tab"></a>Passengers

                              Tab</h3>

                              <p>The <?rh-dropspot_start class="dropspot" href="javascript:TextPopup(this)"

                                id="a13" dataid="POPUP494854319" ?><span class="glosstext">Passengers

                              Tab</span><?rh-dropspot_end ?> is used to create records for any Passengers

                              that may be crossing the border with an ACE qualified Driver and Power

                              Unit.</p>

                              <?rh-droptext_start class="droptext" id="POPUP494854319" style="display: none;" ?>

                                <p style="margin-left: 64px;"><img src="../images/80EMANpassengersTab.gif"

                                alt="" style="border: none;" width="675"

                                height="409" border="0" /></p>

                                <p style="margin-left: 64px; font-weight: bold;">Passenger ID</p>

                                <p style="margin-left: 64px; font-weight: normal;">When creating a

                                new Passenger ID, simply enter the Passenger ID Code you wish to use,

                                and then fill in the address information below. If you would like

                                view and/or edit the details of an existing Passenger ID code, select

                                the Database search button to browse the Passenger records available

                                in your system.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Name / Address Information</p>

                                <p style="margin-left: 64px; font-weight: normal;">Enter all the relevant

                                details for the displayed Passenger ID. Not all fields are required,

                                but the more information included, the better.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Driver Assoc</p>

                                <p style="margin-left: 64px; font-weight: normal;">Use the Database

                                search button to choose a TruckMate Driver that will be associated

                                with the displayed Passenger ID. If you associate a Passenger ID with

                                a specific Driver ID (as configured in the <a href="../../profile/driver/driver_over.htm">Driver

                                Profiles program</a>), you will only be able to assign the selected

                                Passenger to a Manifest where the associated Driver has been added.

                                Driver and Passengers are added to Manifests on the <a href="#Crew_Tab">Crew

                                Tab</a>.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Auto Assign</p>

                                <p style="margin-left: 64px; font-weight: normal;">If the Auto Assign

                                flag is enabled, whenever you add a Passenger's Associated Driver

                                to a Manifest as the <span style="font-weight: bold;">'EJ</span>'

                                (Principal Person) crew member on the <a href="#Crew_Tab">Crew Tab</a>,

                                a dialogue will open asking if you would like to add the displayed

                                Passenger.</p>

                                <p style="margin-left: 64px; font-weight: bold;">Passenger Notes</p>

                                <p style="margin-left: 64px; font-weight: normal;">Enter any free format

                                notes regarding the displayed Passenger.</p>

                                <h4 style="margin-left: 52px;">ACE (CBP) US Customs Compliance</h4>

                                <p style="margin-left: 64px;">This section is used to setup the Passenger's

                                ACE (CBP) US Customs Compliance information.</p>

                                <p style="font-weight: bold; margin-left: 104px;"><span style="font-weight: bold;">Last

                                Name / First Name / Middle Name</span></p>

                                <p style="margin-left: 104px;">Enter the relevant details for the selected

                                Passenger ID in the spaces provided.</p>

                                <p style="font-weight: bold; margin-left: 104px;">Gender</p>

                                <p style="margin-left: 104px;">Use the pull down menu to select either

                                '<span style="font-weight: bold;">M</span>' (Male) or '<span style="font-weight: bold;">F</span>'

                                (Female).</p>

                                <p style="font-weight: bold; margin-left: 104px;">Citizenship</p>

                                <p style="margin-left: 104px;">Click the search button to select a

                                Citizenship code from those available on your system.</p>

                                <h5 style="margin-left: 104px;">Customs Detail Grid</h5>

                                <p style="font-weight: bold; margin-left: 144px;">Type</p>

                                <p style="margin-left: 144px;">Double click this field to select as

                                Customs Type ID from those available on your system.</p>

                                <p style="font-weight: bold; margin-left: 144px;">Description</p>

                                <p style="margin-left: 144px;">This field should automatically populate

                                based on the 'Type selected above. If not, enter a brief description

                                of the Type value in this field.</p>

                                <p style="font-weight: bold; margin-left: 144px;">ID Number</p>

                                <p style="margin-left: 144px;">Enter the selected Passenger's Customs

                                ID number in the space provided.</p>

                                <p style="font-weight: bold; margin-left: 144px;">Expiry Date</p>

                                <p style="margin-left: 144px;">Double click this field to select a

                                date from a Calendar menu.</p>

                                <p style="font-weight: bold; margin-left: 144px;">Province / State</p>

                                <p style="margin-left: 144px;">Double click this field to select a

                                Province / State Zone code.</p>

                                <p style="font-weight: bold; margin-left: 144px;">Country</p>

                                <p style="margin-left: 144px;">Double click this field to select a

                                Country code for this Passenger.</p>

                                <p style="font-weight: bold; margin-left: 144px;">SCAC</p>

                                <p style="margin-left: 144px;">Enter this Passenger's Standard Carrier

                                Alpha Code (SCAC), defined by the National Motor Freight Traffic Association,

                                which is sometimes required when crossing into the US.</p>

                                <p style="font-weight: bold; margin-left: 144px;">On Person</p>

                                <p style="font-weight: bold; margin-left: 144px;"><span style="font-weight: normal;">The

                                'On Person' field specifies if the Passenger has on his person the

                                specific document described on this Grid detail line. In some cases

                                certain documents are required to be physically available to make

                                a successful border crossing (birth certificate, passport, etc.).

                                Double click this field to set the value to 'True' or 'False'.</span></p><?rh-droptext_end ?>

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