1 Reply Latest reply on Nov 17, 2016 5:23 AM by Steve Grisetti

    Project won't open after making menu

    dwaltman01 Level 1

      Premiere Elements 15 - After making a menu for a project, the project will not re-open.  It tries to open but then I get this message:

       

      Premiere elements debug event

      Premiere elements has encountered an error:

      [E:\Adobe\pre\main\Libraries\DVD creator\Src\PhotoshopImageStore.cpp-53]

       

      Then the entire program wants to shut down

       

      I tried restarting the computer - doesn't work

      I tried re-installing the program - doesn't work

       

      What's going on and how can I fix it?