PHOTOSHOP ELEMENTS 13 crashing

[judithh17912590]

Have not used elements in at least a week, and now it is crashing. I am getting this:

Faulting application name: PDApp.exe, version: 8.0.0.147, time stamp: 0x53ff154f

Faulting module name: combase.dll, version: 10.0.14393.351, time stamp: 0x5801a433

Exception code: 0xc0000602

Fault offset: 0x0007a37d

Faulting process id: 0x2a70

Faulting application start time: 0x01d240fff2940056

Faulting application path: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe

Faulting module path: C:\WINDOWS\System32\combase.dll

Report Id: 4bea626f-2cc8-40de-b746-a6b61987131f

Faulting package full name:

Faulting package-relative application ID:

[aksagarw]

Hi judith,

please restart your machine , if the issue persists please send me  logs  using tool mentioned below .

Log Collector Tool

Thanks,

akshita

email id : [email address removed as per forum guidelines]