1 Reply Latest reply on Nov 23, 2016 1:34 AM by aksagarw

    PHOTOSHOP ELEMENTS 13 crashing

    judithh17912590

      Have not used elements in at least a week, and now it is crashing. I am getting this:

       

       

      Faulting application name: PDApp.exe, version: 8.0.0.147, time stamp: 0x53ff154f

      Faulting module name: combase.dll, version: 10.0.14393.351, time stamp: 0x5801a433

      Exception code: 0xc0000602

      Fault offset: 0x0007a37d

      Faulting process id: 0x2a70

      Faulting application start time: 0x01d240fff2940056

      Faulting application path: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe

      Faulting module path: C:\WINDOWS\System32\combase.dll

      Report Id: 4bea626f-2cc8-40de-b746-a6b61987131f

      Faulting package full name:

      Faulting package-relative application ID: