I was out of the house for several days due to a house fire. I downloaded ADE onto my windows tablet and tried to download a book from my library. I forgot my password and tried authorizing the tablet without an id. I then attempted to download a book from my library. The .ascm file downloads, but won't fulfill. Getting an error "Unable to download.....E-ADEPT_DOCUMENT_OPEN_ERROR". The ADE crashes.
Now I'm back home and on my desktop.. Had trouble logging on and removed ADE including registry. Re-installed ADE with a different ID, and couldn't get the book to download as (obviously) it was out to another user. Tried going to my user account and changing email back to original , but changes wouldn't save.
Is there any way to get the first error cleared on my tablet so at least I could read the book there, and then also make changes to my account on the desktop.