1 Reply Latest reply on Nov 18, 2016 5:19 AM by Steve Grisetti

    After download installation failed

    helenap

      Hello,

       

      I really hope you can help me.

      I klicked on the link für downloading Photoshot Elements 13 which I got from my school. The download worked. Now I klicked on "implement" ( I don not know if it is the english word for "ausführen"). But really...there is nothing happening. No window opens....

       

      This problem has never occored to me before.

       

      Could you please help me?

       

      Thank you so much!