Acrobat doesn't change the format of a PDF file.
What is the "original format"? Another PDF? Excel? InDesign? Illustrator? Word? A web page?
Are you converting to PDF when this happens?
Are you opening a PDF in multiple PDF viewers? What else besides DC Pro? There are many PDF viewers available.
I think the error in spacing may be happening when my mac receives an email from my boss and I first open it up. The spacing (there are a few charts in it) does not match up with the pdf that she has on her computer. It may be a problem with my mac. My goal is to export the pdf to word so that I can edit errors, but if I have to spend more time fixing the spacing issue, it won't be worth it. Your thoughts are welcome.
When your boss sends an email, is the info plain text, html, word, indesign, excel, pdf, or what?
Which PDF viewer / editor does your boss use?
Which PDF viewer / editor do you use?
Who converts the info to PDF?
Can you get it in its original format, i.e., can she send a Word file?
What exactly are the spacing issues?