did Ae ever run smooth on your system? is this the first time you install it? other versions maybe?
I would try to reset my preferences:
if that does not work I would try to revert to older driver of my GPU. (uninstall the recent driver) and see if it get's better.
Thank you for your fast reaction
Yeah, CC 2014 was OK.
About preferences- I tried the way which is described there (pressing Ctrl+Alt+Shift while the appliation is starting), but there was no dialog box after this.
Furthermore, every time I try to call the preferences, AE crashes.
About drivers- the situation was the same with the previous version (actually, this problem with AE made me update them, but it didn't help).
make sure you are running the most latest updated version which is 14.0.1 for CC2017.
about reset preferences: you can rename the preferences to .old extension (or delete it) and relaunch after effects, it will force Ae to start fresh.it's a txt file. here are the locations:
- (Windows) \Users\[user_name]\AppData\Roaming\Adobe\After Effects\[version]
- (Mac OS) /Users/[user_name]/Library/Preferences/Adobe/After Effects/[version]
if that does not work and if 2014 works fine I would try to reinstall the application.
checked- definetely, it was 14.0.1
tried both ways, but unfortunately it didn't help
thanks for your help.