Photoshop CC17 'has stopped working'

[ericn64642472]

I have upgraded from cc15 to cc17. Now when I open the programm an error message appears: Adobe Photoshop has stopped working. Windows will close the program. I have tried uninstall and reinstall, no luck. I have restarted PC and problem remains.Any suggestions how I can overcome this problem? Thanks

[JJMack]

What does the details ins the system crash report show is the failing module?

[ericn64642472]

Thanks for reply. I have looked Event Viewer (hope this relates to crash report) and found the following: (IS this what you asked for?)

Faulting application name: Photoshop.exe, version: 18.0.0.53, time stamp: 0x57fde9fd

Faulting module name: LavasoftTcpService64.dll, version: 2.3.4.7, time stamp: 0x555dc671

Exception code: 0xc0000094

Fault offset: 0x0000000000008902

Faulting process ID: 0x4f88

Faulting application start time: 0x01d242aa6dfec55f

Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe

Faulting module path: C:\WINDOWS\system32\LavasoftTcpService64.dll

Report ID: 5a877a2f-c998-4ca3-a772-5e4b7bcc2a88

Faulting package full name:

Faulting package-relative application ID:

[JJMack · Accepted solution]

Remove Lavasoft from your system its not part of Photoshop

[ericn64642472]

Thanks JJ Photoshop now working.

[AspFia16]

Worked for me too!! 🙂 🙂

Thank you!