I re-installed AE and PP to change language, and now I cannnot open neither of them. I tried the recommended things, like re-installing, updating, etc. and they did not work.
I have Nvidia Geforce GTX graphics card and I think it causes some problems that I cannot figure out. I installed AE & PP 4-5 months ago and I had the same crashing problem. Then I updated my Nvidia driver , it solved the problem. But now, I updated everything and still cannot open. I am on Windows 8.1, Gigabyte P25w laptop.
I hope someone can help me.
What kind of error message do you get when it crashes?
Do earlier versions of the software work?