Does the camera have any in-camera-crop features? If yes, are any of them enabled?
Using Dropbox.com or the like, can you link us to an example raw file so we can see what you are seeing?
the file gets converted to a DNG file and then ends up like this.
I know that there is a plugin that is supposed to fix this, but it is not working. I spent 5 hour on a tech support chat today and he was not able to help.
Has anyone else had this problem? Is this something only effect sony cameras? Have i just drawn the Short straw and it's only effecting me.
however when i open the image its is just fine.
If someone else is having the same problem let me know
My camera is a sony a7ii. Yes it has a aps mode. this is not the problem this image is getting cropped when add to lightroom. ... I know that there is a plugin that is supposed to fix this, but it is not working.
The symptoms definitely suggest you've set an in-camera crop, as suggested by ManiacJoe. This is different than APS-C mode -- see the manual page below. The full frame you posted has an aspect ratio of 3:2, whereas the cropped one has an aspect ratio of 16:9. These are two aspect ratios supported by the A7ii when shooting raw (independent of using APS-C capture).
When LR imports a raw with an in-camera crop, it will automatically crop the image to the camera setting. The Adobe DNG Recover Edges plug-in is "a tool used to recover image data typically lost when using the in-camera crop mode." (You don't give any details about how the plugin isn't working.)
The most efficient way to troubleshoot is to do as ManiacJoe suggested: Upload a sample raw straight from the camera (never imported into LR) to Dropbox or similar and post the sharing link here.